Greeting to anyone reading this post. The problems, as stated in the subject line, just occurs when I run a speed test or when I watch a video on youtube, and the video changes to a higher resolution. I have the Pace 5268ac modem for the gigapower service. In the back of the modem the Lan port conne

I had my new GigaPower (Internet,TV,Phone) installed in my house on Aug 23.    Last week I went to try out the TV and noticed that my TV signal would get lost and freeze.  I went online with Support Chat and they said they would replace the DVR receiver.   I received the new DVR  yesterday and plugg

I hate my current AT&T U-verse service. Online gaming is terrible because I'm not able to configure my gateway entirely to allow multiple Xboxs to connect to game servers at the same time. AT&T tech support is a JOKE!! In order to get quality tech support, I have to pay for it. That doesn't work for

Any idea when the GigaPower fiber optic service will be available in Tomball, TX (suburb NW of Houston)?

I am running a laptop with Windows Home 7. Because I had a hard disk crash, I had to reformat the laptop, including all settings, reinstall all my programs, and set up my internet connections again. I am connected via wifi to AT&T Gigapower using a Pace 5268 gateway, and I usually run my wireless In

When I go to att.net to login to email, when I enter @att.net, the yahoo.com/att states "Sorry, we don't recognize this email".Note 1: This is a new gigapower account (internet, uverse and phone) just setup last Friday 04/07/2017Note 2: The lightspeed registration failed during online setup due to t

To clarify, this is a PACE 5268AC unit which has worked fine for the last 2 years. I have quite a few devices connected via a couple of netgear gigabit switches and wireless. About 2 weeks ago I noticed the wifi didn't work. After troubleshooting with tech support, determined the 5Ghz signal was som

Will Gigapower eventualy be available to all U-Verse customers in Miami? Or only to a few select locations in Miami? What's the plan? I really hope this service will eventually be available to all and not only a few select locations. Thank you!

I live in Far North Dallas  (Near Preston/Fankford). I noticed several ditch witches, red/yellow flags and Innercondiut all over my neighboorhood.  One of my neighboors talked to the guys laying it...they said its for Uvers fiber. I assume flags will be across my front yard soon? Anyone know anythin

After having AT&T Gigapower installed my work VPN ( using AT&T Netclient ) no longer works. It connects but I am unable to access anything.I have an ASUS RT-AC68P router connected to my new Pace 5268AC and all the devices in my home ( wired & wireless ) connect through the ASUS router - including mu

I've only been a Gigapower user for about 2 weeks now, but I've already experimented with quite a few different configurations for my home network.I'm finding that I get the best throughput on both wired and wireless by using the Pace 5268AC in DMZ+ mode, and using my existing Netgear R7000 as my ro

We just moved into a newly built home and our installation has been delayed twice. The reason given is: "Your installation appointment is delayed due to a network issue. We will contact you once resolved to reschedule your appointment." We have heard nothing and it's been 5 days with no internet and

I have the gigapower modem 5268ac and I see an extra wifi signal that has no name and is unknown.Does this wifi modem broadcast a signal for a public hotspot?If so, how can I turn it off?My internet connections have really slowed down here recently.

We have Gigapower and a Samsung Smart TV. I accidentally disconnected the ethernet cable from the receiver (dvr box), but I did not lose my signal or recordings.  Is the ethernet cable actually needed with a smart tv, since it recognizes the wireless internet?

Hooked up 1000 Fiber today to replace my 300mb TW/Spectrum plan. I have not gotten over 400mb on a regular basis the entire day.  Tried changing channels etc but even with ethernet cable hooked up it wouldn't break 650mb - and was all over the place even still.  I was excited about fiber because I u

Hi ! Just got my Gigapower up and running yesterday. Great download/upload speeds (932 down 758 up). But I'm very disapointed with the download speed I get from Giganews. Using the very same local network setup, I was getting 144Mbits/sec with Xfinity while I only get 64Mbits/sec with Gigapower. Tra

My Uverse gigapower installation was supposed to occur this past Saturday (11/28/2015).  The contractors have dug up my lawn and supposedly properly laid fiber lines down earlier in the week.  On Friday (11/27), a CS rep from India/Pakistan left a message saying that it was cancelled due to the "Sig

Just had the gigapower installed a few days ago and I ordered the 1gb speed package. I know this is a dual band router/modem. I know ideally, one would connect to the 5ghz channel and not the 2.4....However, when on occasion one of my devices is hooked up to the 2.4, I only get speeds around 60mbps

I had two sales representatives come to my door (in an Austin suburb) in early January.  They sold me on the promise that Gigapower was already wired to my neighborhood node and it would be switched on by the end of the month.   They also claimed that existing customers would be automatically upgrad

I live in a small new subdivision in NW Fort Worth, TX. Currently most of the subdivison only has DSL. A couple of months ago I saw that the Fiber to premise Gigapower cables were being laid in our subdivison, which made sense since it is brand new. My yard and street was even marked for existing bu