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Fiber Optic in Houston Area

I'm wondering when do we get AT&T Giga Power in Houston and surrounding suburbs area?

Questions

 • AT&T Fiber Ordering

781

1

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Added a block of static IPs to my gigapower account last night; now a tech is coming out?

I did a live chat session with AT&T last night to get a block of static IPs for my gigapower service. They said I'd receive an email with those IPs (or at least, that's what I understood) but this morning I got an email saying that a tech is coming out to install my new services. That just seems wei

Questions

 • AT&T Fiber Installation

253

1

0

Gigapower installation faliure several missed installation dates

Hello, Its been almost 3 weeks since a filure in installation of Gigapower. It's been 5 missed dates for engineering team to complete work. It's been over a dozen calls that were nothing but the runaround. I've been promised a call from the engineering department within 24 hrs and its been 96 hrs bu

Questions

 • AT&T Fiber Installation

436

1

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New GigaPower Customer with Speed/Connection Issues

We just upgraded our service to the 300mb GigaPower service here in Houston.  Since the upgrade I have had a few problems. #1 We are losing wireless signal in our master bedroom on the receiver (full green bars) consistently every night. #2 The wireless network signal in the house seems to be weaker

Questions

 • AT&T Fiber Equipment

492

1

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Internet Speed Awful

I've had enough of "Gigapower". For two years now it has been nothing but latency problems and horrendous download speeds in the evening. This is a new neighborhood with new Gigapower install as of 2015.   I'm willing to bet every single one of my neighbors has the same problem, but they don't

Questions

 • AT&T Internet Account

602

3

0

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Unvers / GigaPower

I'm a current Uverse customer on the power tier 45mb down and 6 mb up.  I'm intersted in prefably gigapower or the 75mb down / 8mb up teir.  I live in very far north Dallas, (near Preston and Frankford...cloase to Coit and George Bush highway 190).  Does anyone near this area have gigapower or 75mb

Questions

 • AT&T Fiber Installation

337

1

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AT&T Gigapower - Significantly Slower WiFi vs LAN speeds

I just got AT&T Gigapower (1 Gbps) installed and have run across a baffling situation. I have the Pace 5268ac Gateway and an Asus RT-3100AC router. On both devices, I get LAN speeds of 600+ Mbps up and down. On Wifi, BOTH devices (tested independantly of each other) test out at no more than 150 Mbps

Questions

 • AT&T Fiber Equipment

1.3K

6

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Fiber (GigaPower 1000) bill way too high. Price at sign up not honored.

When I signed up for AT&T Fiber 1Gbps internet through att.com, I was shown that the internet would be $70 plus taxes and fees, that the $99 installtion fee would be waived, and that the $7 equipment fee would be waived. The website said that the $70 rate was guaranteed for 2 years with 2 year contr

Questions

 • AT&T Fiber Account

9.5K

7

Have you been fooled by AT&T with their GigaPower claims like me?

I have had the service only 2 month's and I can tell you that it's been a horrible experience. I'm on day 10 of "no internet" at any speed. What I received was unbelievable speeds on some days to mediocre speeds on some days to literally no speed in the last 10 days. AT&T managed to cut my irrigatio

Questions

 • AT&T Fiber Account

283

2

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GigaPower Rollout in St. Louis

I live in zip 62025 which is an area under consideration for Gigapower. Just wondering if anyone might have heard any news with regard to a potential availability. I am anxiously awaiting!

Questions

 • AT&T Fiber Ordering

1.2K

6

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gigapower install

If an existing uverse available neighborhood is selected for gigapower implementation, will the depoyment be like - laying fiber to all houses with existing uverse or only to those houses that opt for gigapower or to all houses in the neighborhood irrespective of they opt for gigapower or not?.

Questions

 • AT&T Fiber Installation

1K

1

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Anyone else seeing poor Wifi and/or Poor Roku performance on Gigapower?

Just got Gigapower service installed.  Download speed on my desktop mesured with Speedtest.net was a mind bending 430 mpbs.  Awesome.  I was however very dissapointed when we sat down to watch Netflix on our Roku 2XS, and we sat waiting for just the tiles to load.  Multiple reloads when attempting t

Questions

 • AT&T Fiber Equipment

969

2

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GigaPower Slow 300 Mbps Down 400 Mbps Up

Had GigaPower installed yesterday and was only getting 300 Mbps Down and 400 Mbps Up. Called tech support and they changed a channel on their end and got another 100 Mbps, but it was still spotty. I was also getting random socket errors on the speedtests. Asked to have a tech come out and check the

Questions

 • AT&T Fiber Equipment

1.2K

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Gigapower Little Elm TX

Know two ATT installers for Uverse both very good people with info on Gigapower so I finally asked where in Little ELM is Gigapower actually turned on. As to the Gigapower map showing green for Little Elm. Installer said there is no gigapower in Little Elm yet though Fiber is being laid all over and

Questions

 • AT&T Fiber Ordering

1.2K

8

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AT&T gateway problem

Does anyone else have this problem? I have Gigabit fiber with Arris BGW 210 gateway. Since there is no option to use your own router, I was on the AT&T gateway. Had not gotten to setting up my router with IP passthrough. Anyway it was giving around 200 Mb around the house on wireless. It was recentl

Questions

 • AT&T Fiber Equipment

265

3

0

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Uverse with Gigapower in San Antonio, TX. Do you have it?

The service was supposed to become available in "limited" areas on 09/29/2015, but ATT doesn't seem to provide any sort of coverage map detailing where exactly in the city the service is available. Regular Uverse is available at my address, but the gigapower internet speed do not seem to. As a curio

Questions

 • AT&T Fiber Account

545

2

0

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After the Reformatting: Settings to Optimize Gigapower Speed?

I am running a laptop with Windows Home 7. Because I had a hard disk crash, I had to reformat the laptop, including all settings, reinstall all my programs, and set up my internet connections again. I am connected via wifi to AT&T Gigapower using a Pace 5268 gateway, and I usually run my wireless In

Questions

 • AT&T Internet Features

126

2

0

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att.net "Sorry, we don't recognize this email."

When I go to att.net to login to email, when I enter @att.net, the yahoo.com/att states "Sorry, we don't recognize this email".Note 1: This is a new gigapower account (internet, uverse and phone) just setup last Friday 04/07/2017Note 2: The lightspeed registration failed during online setup due to t

Questions

 • AT&T Internet Security

1.3K

2

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Gigapower installation tomorrow. Gigabit is ordered, can I change to 100mbps service?

So, like in the title, I have gigapower installation tomorrow. I have the gigabit on order.  When the tech gets here, can I just tell him I want to downgrade to the 100mbps, Or do i need to change the order somehome today.  I guess the short version: are the installations the same for 100mbps and 1

Questions

 • AT&T Fiber Installation

378

2

0

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NEED HELP BURYING THE UVERSE GIGAPOWER CABLE

Hello,   It took forever for someone to come out and bury the cable line.  They did a poor job and left a portion sticking out.  My kids have tripped on this cable a few times.  I need someone to come out ASAP to get this cable properly buried before this becomes a serious hazard.  Thanks for your p

Questions

 • AT&T Fiber Installation

288

1

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