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Wireless speed and GigaPower

I had gigapower installed last Saturday, and already the speeds have considerably slowed on all of my devices. I live in a one bedroom apartment and the box is in my closet, so it's not like I have thick walls blocking anything.    I have run a few different speed tests and cannot get more than abou

Questions

 • AT&T Fiber Equipment

52.4K

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Upgrade to Gigapower problem with TV guide not showing up properly

We just had Uverse w/Gigapower installed this week and I'm having issues with the tv guide. It is too wide and the sides of the menu are getting cut off.   The equipment: Sony Bravia 55" 4K tv Xbox One Pioneer VSX-1123 U400 package with the new slim receiver   Uverse receiver is plugged i

Questions

 • AT&T Fiber Equipment

2.5K

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AT&T Uverse HSIA45 mbps upgrade to HSIA 75mbps questions.

I am unsure of the upgrade. Does a tech have to come to my place and verify things? I was never notified of anything that needs to be done. the way the change order went, it seems that the internet speed will just be bumped up to 75mbps.  Is this possible? I would predict it has to do with how my fi

Questions

 • AT&T Internet Features

2.2K

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GigaPower Internet (43000 mbps) - Does everyone get this when you first sign up?

Is it normal for the entire bandwidth for the node to be assigned to a single homeowner? They installed a new node in my neighborhood, back in April of this year and I was the first Fiber Gigapower Customer on it. However, it seems there is a flaw in the AT&T software on their nodes, that do

Questions

 • AT&T Fiber Equipment

2.1K

12

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Troubleshooting Slow AT&T Fiber - Solutions from the AT&T Community

Learn What You Need For AT&T Fiber Speed First, AT&T Fiber requires the right hardware. If your device(s) is not compatible with gigabit speeds, you may not be able to take advantage of the plan/ speed you are subscribed to. Check out what you need below! Before troubleshooting, you'll wa

Questions

 • AT&T Fiber Equipment

136.8K

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GigaPower - Raleigh, NC availability

What neighborhoods is GigaPower going to be in in Raleigh, NC   [Subject edited for better exposure]

Questions

 • AT&T Fiber Ordering

1.6K

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Verse Gigapower delayed browsing/loading videos

I have uVerse Gigapower in Austin 2 weeks now.  When I run speed tests I get super fast speeds 800-990 MB/sec.  However, just browsing I get 5-10 second delays just to load a video or display pics on some pages.  If I just wait, the page will always load but makes for a very frustrating experience.

Questions

 • AT&T Fiber Installation

1.8K

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Not getting full AT&T fiber speed

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

Questions

 • AT&T Fiber Installation

140.3K

79

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AT&T Fiber and Landline / POTS

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

Questions

 • AT&T Fiber Installation

2.6K

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How do I redeem/track my GigaPower tablet promotion reward? (Austin)

Did your GigaPower come with a special offer or reward? Here is how to confirm and track it:

Questions

 • AT&T Fiber Ordering

1.1K

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How to verify my GigaPower order due date?

Need to verify your order due date? Read on...

Questions

 • AT&T Fiber Ordering

1.2K

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Gigapower

Why is GigaPower not available at my house, but the "less affluent" areas in Raleigh have VDSL upgraded to fiber?

Questions

 • AT&T Fiber Ordering

2.6K

3

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Does having Gigapower Fiber allows for ATT to monitor my internet access?

Hi, I tried searching and did not find any answers.My friends say that to have Gigapower means ATT have full access to my internet activity and can use it however they choose. I don't remember reading that anywhere and have read online that ATT did away with that in late 2016. But with Net Neutralit

Questions

 • AT&T Fiber Account

3.7K

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Why is my AT&T Fiber so slow

I have had ATT Fiber in my residence for 3 years and the entire time it has been very slow. Typical download speeds have been 2-3 Mbits pretty consistently, with sometimes the speeds going to 10-30 Mbits. Currently I have the 300 Mbit package. But this was the same when I had 50 Mbit and 100 Mbit. I

Questions

 • AT&T Fiber Equipment

47.8K

14

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GigaPower 1 TB data cap, and viewing usage.

I have the Gigbit internet, but cannot seem to view the usage. This is the cap from the plan:   "Internet price incl 1TB of data/mo. $10 per addl 50GB. For more info, go to www.att.com/internet-usage."   I would like to know what my usage is however. I cannot seem to view this thro

Questions

 • AT&T Fiber Account

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Aerial map of gigapower in Austin

Is there a map of austin showing the locations where gigapower is available? Aerial or otherwise?

Questions

 • AT&T Fiber Ordering

1.7K

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Considering move from U-Verse DSL to Gigapower Fiber - Questions

Hi-I currently have U-Verse (Internet 75mbs/TV U450/2xDigital Phone Lines) + AT&T Wireless.  We are trying to 1) Save some $$$ & 2) get better VOIP throughput (iPhone wifi calling, GoToMeeting, Google Hangouts, etc.). A big secondary benefit would be better wifi coverage throughout our home.  1 - Ca

Questions

 • AT&T Fiber Equipment

2.2K

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Cabling Used In-Home - AT&T Fiber Installation

I just signed up for AT&T Fiber (1Gbps) and have an installation scheduled for Friday. I was curious what cabling is used inside my home after I am connected to the Fiber network?   I am planning on running some cables myself prior to the install so the technicians don't poke too many holes in the w

Questions

 • AT&T Fiber Installation

32.6K

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When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

Questions

 • AT&T Fiber Ordering

140K

141

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Getting into a Fiber/DTV/Cellular bunble

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

Questions

 • AT&T Fiber Account

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