We just had Uverse w/Gigapower installed this week and I'm having issues with the tv guide. It is too wide and the sides of the menu are getting cut off.   The equipment: Sony Bravia 55" 4K tv Xbox One Pioneer VSX-1123 U400 package with the new slim receiver   Uverse receiver is plugged i

I had gigapower installed last Saturday, and already the speeds have considerably slowed on all of my devices. I live in a one bedroom apartment and the box is in my closet, so it's not like I have thick walls blocking anything.    I have run a few different speed tests and cannot get more than abou

I am unsure of the upgrade. Does a tech have to come to my place and verify things? I was never notified of anything that needs to be done. the way the change order went, it seems that the internet speed will just be bumped up to 75mbps.  Is this possible? I would predict it has to do with how my fi

Is it normal for the entire bandwidth for the node to be assigned to a single homeowner? They installed a new node in my neighborhood, back in April of this year and I was the first Fiber Gigapower Customer on it. However, it seems there is a flaw in the AT&T software on their nodes, that do

Learn What You Need For AT&T Fiber Speed First, AT&T Fiber requires the right hardware. If your device(s) is not compatible with gigabit speeds, you may not be able to take advantage of the plan/ speed you are subscribed to. Check out what you need below! Before troubleshooting, you'll wa

What neighborhoods is GigaPower going to be in in Raleigh, NC   [Subject edited for better exposure]

I have uVerse Gigapower in Austin 2 weeks now.  When I run speed tests I get super fast speeds 800-990 MB/sec.  However, just browsing I get 5-10 second delays just to load a video or display pics on some pages.  If I just wait, the page will always load but makes for a very frustrating experience.

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

Did your GigaPower come with a special offer or reward? Here is how to confirm and track it:

Why is GigaPower not available at my house, but the "less affluent" areas in Raleigh have VDSL upgraded to fiber?

Need to verify your order due date? Read on...

Hi, I tried searching and did not find any answers.My friends say that to have Gigapower means ATT have full access to my internet activity and can use it however they choose. I don't remember reading that anywhere and have read online that ATT did away with that in late 2016. But with Net Neutralit

I have had ATT Fiber in my residence for 3 years and the entire time it has been very slow. Typical download speeds have been 2-3 Mbits pretty consistently, with sometimes the speeds going to 10-30 Mbits. Currently I have the 300 Mbit package. But this was the same when I had 50 Mbit and 100 Mbit. I

I have the Gigbit internet, but cannot seem to view the usage. This is the cap from the plan:   "Internet price incl 1TB of data/mo. $10 per addl 50GB. For more info, go to www.att.com/internet-usage."   I would like to know what my usage is however. I cannot seem to view this thro

Hi-I currently have U-Verse (Internet 75mbs/TV U450/2xDigital Phone Lines) + AT&T Wireless.  We are trying to 1) Save some $$$ & 2) get better VOIP throughput (iPhone wifi calling, GoToMeeting, Google Hangouts, etc.). A big secondary benefit would be better wifi coverage throughout our home.  1 - Ca

Is there a map of austin showing the locations where gigapower is available? Aerial or otherwise?

I just signed up for AT&T Fiber (1Gbps) and have an installation scheduled for Friday. I was curious what cabling is used inside my home after I am connected to the Fiber network?   I am planning on running some cables myself prior to the install so the technicians don't poke too many holes in the w

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

I got gigapower installed back in April.   I had a working att.net email account setup at the time. At some point in the past month that account stopped working at the yahoo end.  I can login fine at att.net and click the 'Mail' link that takes me to yahoo.At this point if I enter the same att.net e