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FIRMWARE BUG??!! Very serious concern for rouge-ghost "5268ac" device connected to 5 GHz

I have Gigapower Fiber at 1GB and my neighbor is still running much less expensive U-verse over copper. We both have a Pace 5268AC Router. I have noticed in the last month or so (thanks to Fing!) that I now have a device taking an IP address on my network. It caught my attention immediately because 

Questions

 • AT&T Internet Equipment

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Fraud on AT&T not frowned upon after all it may be stolen money they are customers CSR Said

I will get to my issue for calling in after but to start when I called in I was calling to report a fraudulent charge but your rep was something I have truly never seen before. First OffName redactedPhone number I called in fromredacted Ok, had that feeling you get when you know you are about to hit

Questions

 • Wireless Billing

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