I currently have 6 mbps Uverse Internet and home phone service at my apartment.  Over the past few weeks my gateway (Pace 5031NV) has been locking up every few days.  When this happens there is no Internet connectivity and no dial tone on the phone.  The LEDs will still be lit up on the gateway when

Switched to Uverse the other day (haven't had it since about 2013), but feel as though the equipment we received is extremely dated.  It seems as though this equipment is worse than what we had 6 years ago.  Do I have up-to-date equipment?  Should I be requesting something else.Things I've seen so f

My AT&T U-verse Residential Gateway (RG) equipment, Pace Plc Model 3801HGV, has been active in my home since September, 2013, (over 5-1/2 years).The AT&T-provided UPS has been in "alarm" mode for over a year, (it's been switched to Silent.)The RG reboots almost daily, now, though electricity in my s

I ordered ATT Fiber and it was installed on 12/20/2018. The speed is nice. The installer was great. He ran the wires where I wanted and put the ONT where I wanted. However, he gave me the PACE 5286AC. I've been fighting with this thing over various things for weeks. For what it's worth, I had my own

Hello, I'm a recent AT&T Uverse and Internet customer.  I'm trying to figure out why I was told by the AT&T techs that installed my hardware that I need to connect my AT&T DVR directly to the AT&T gateway. I'm not the owner of the home that the service is used for, so I'm kinda stuck with the owner'

I have been using the same router for the DSL Internet provided by AT&T for nearly 10 years.  Usually I wait till the power and the broadband link lights turn green, I would start my computer (either desktop or laptop). When the local network light comes green, I would go onto the internet.  But lat