Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (86)

Relevance
Help to repair, upgrade or replace 5-1/2 year old residential gateway?

My AT&T U-verse Residential Gateway (RG) equipment, Pace Plc Model 3801HGV, has been active in my home since September, 2013, (over 5-1/2 years).The AT&T-provided UPS has been in "alarm" mode for over a year, (it's been switched to Silent.)The RG reboots almost daily, now, though electricity in my s

Questions

238

0

0

0

MMS won't send over Wi-Fi with Verizon phone

I have a Verizon Galaxy S9 plus and my mom has the S8 Plus. Both phones are Wi-Fi calling capable which also includes WiFi messaging. I have no problem sending MMS when I'm on a public Wi-Fi network but when I'm at home it just sits there forever and finally fails. I've tried turning the security of

Questions

210

0

0

0

Lost My Gateway Password On 3600HGV Router Model

The Password For My Router Is Missing Now I Cant Sign On To My Router And Give A Port Access Through My Firewall Please Help!!

Questions

311

0

0

0

Changing settings (SSID, security key, etc.) for i38HG ... should be so simple ... but?

I haven't touched the ATT setup due to domestic dispute about who to go with for this service, so it was installed without my oversight, and now I'm going back to clean it up. I have ...Downstairs: NVG589 main "router", broadcasting SSID "ATT8#######"Upstairs: i38hg 2Wire Access Point (box is labele

Questions

1.2K

2

0

0

Looking for opinions on BGW210

I ordered ATT Fiber and it was installed on 12/20/2018. The speed is nice. The installer was great. He ran the wires where I wanted and put the ONT where I wanted. However, he gave me the PACE 5286AC. I've been fighting with this thing over various things for weeks. For what it's worth, I had my own

Questions

571

1

0

0

Direct Connect DVR to Gateway

Hello, I'm a recent AT&T Uverse and Internet customer.  I'm trying to figure out why I was told by the AT&T techs that installed my hardware that I need to connect my AT&T DVR directly to the AT&T gateway. I'm not the owner of the home that the service is used for, so I'm kinda stuck with the owner'

Questions

1.1K

1

0

0

Not finding what you're looking for?