sends a tech out to fix absolutely nothing...

I have posted once before about this issue, but now it has hit my bank account.  Since not being able to log into my account, I have lost money due to not being able to authorize or change settings based on security that my financial institution does.  The constant loop of "reset your password" is d

Has anyone else recieved an "Upgraded" phone that was unrequested and not as good as the phone being replaced? My wife had a Note 4 that was damaged, the replacement sent was a Galaxy s6 as an "upgrade". The s6 is a horrible phone without 1/3 of the functionality of a Note phone. The unit is sealed,

@ATTCares ? One of the poorly trained, useless, Philippines based off-shore call center customer "service", changed the first name on my AT&T account to "Email", rather than fixing the typo a different useless representative made in my email address.  Can someone change it back for me?  The techs co

Okay because my mum is cheap she decided to bundle our internet, TV and phones. And i gotta say Direct TV is good for watching shows, you have decent celular service and your sorry excuse for internet is terrible. I mean i've used AT&T for internet for about 4 years and i have absolutely nothing goo