Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (24)

Relevance

Accepted Solution

Official Solution

Cannot connect to the game Final Fantasy XV

The BGW210-700 router is blocking my access to my favorite game, Final Fantasy XV: A New Empire.When my iPad is connected to my home wireless network, I can get anywhere else on the internet I wish.But when I try to play this game on my iPad connected to my home wireless network it will not let me c

Questions

364

8

0

Accepted Solution

Official Solution

AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Questions

82.4K

9

0

Gaming Releases - August 2019

Hello Gamers! Here are the August 2019 New Gaming Releases to look out for!   PS4 Upcomming Titles Release Date Madden NFL 20 8/2/2019 Age of Wonders: Planetfall 8/6/2019

Questions

7.5K

0

Internet ping time jumps make gaming unplayable

I have Internet 50mbps/10mbps the fastest available at my address, it runs over ancient copper wires.  When I try to play games such as pubg mobile, it's unplayable.  I start a relatively ok ~60ms, but it will randomly jump to 200-400+ms, and then often so high it causes a server time out.  When I r

Questions

930

7

0

0

AT&T refuses to stand by their offer

I too was given an offer, not only once, but twice. First offer was in July, our service was suspended, we called they refused to apply the discount stating it was expired (no expiration date was on the original message). We ended up paying the total amount due to restore our service, as cell phones

Questions

1.2K

1

0

Gaming Releases - May 2019

Welcome Gamers!   Spring showers bring May....Games? Before Summer is in full swing, stay inside an extra few days longer with all of the games launching in May 2019.   What games are you most excited for? What verions or pre-order bonuses would you recommend to your fellow gamer? Let us know below!

Questions

14.7K

9

0

Can't connect to game server (Path of Exile) PC. Bad AT&T Path/Route and Hops, 75-100% Packet Loss!

I have played Path of Exile (POE) for years, within the last 6 mo. to 1 yr. my pathing/route has changed and suddenly my connection has become unstable. It is very slow to connect to the server, and once inside and I can be dropped due to the packet loss I am experiencing.  This is the ONLY PC

Questions

597

1

0

Terrible latency/peering from Level3

I want to preface this by saying that this isn't a new issue and it has been happening for maybe 2 years now. My main issue is with online games, but it impacts other aspects of my internet experience as well. I usually play online PC games on US servers. Both US East (Virginia) and US West (Sea

Questions

1.3K

2

0

0

Motorola NVG589 Port Forwarding HELP

I just got a Motorola NVG589 installed. I play multiplayer games, and some require portforwarding. The problem I'm having is that I can't add my custom services to my PC. It doesn't show up in the "Needed by Device List." I went to check my device list and I noticed the devices that aren't showing u

Questions

739

2

0

0

Not receiving the speed I am susppose to

Hi, I am having a problem with my internet speed. I am not getting the speed I am paying for. I have ran multiple speed tests on different browsers and different computers and are well below 15 mbps. A tech came out from AT&T and swapped routers and told me that I am at max speed available for my ar

Questions

173

3

0

0

lg b470 flip phone game download?

Is there any way to download games onto the lg b470? It has a folder for games but none already on it and no option to download any.

Questions

17.5K

2

0

0

Gaming Releases - June 2019

Hello Gamers of AT&T!   With Summer finally upon us, stay inside and enjoy some of these upcoming games! Let me know by replying below which ones you're looking forward to most - and if I missed any let me know so I can add them!   Game Platform Release Date PICO PARK Switch 6/8/2019 Great To

Questions

14.4K

6

Gaming Releases - September 2019

Greetings!   Here's my list for the upcoming gaming releases happening this September!   PS4 Upcomming TitlesRelease Date Catherine: Full Body9/3/19 Final Fantasy VIII Remastered9/3/19 Monster Hunter World: Iceborne9/6/19 NBA 2K209/6/19 Borderlands 39/13/19 Grid9/13/19 NHL

Questions

27.7K

4

Internet drops when downloading games

Hi Everyone, Whenever i try to download a game onto my pc, the download speed will rise to up to 35-40 mbps, then steadily decline from there until my speeds reach 0 mbps, at which point my computer says i am connected to the network but there is no service (I am currently running windows 10 64-bit)

Questions

310

0

0

0

The Greatest Games of Holiday 2019

It's been a whirlwind of a year for fantastic video games, and 2019 isn't even over yet. With the holidays just around the bend, it's time to look in the rear-view mirror and take inventory of some of the most excellent titles that debuted later on in the year, all praise-worthy contenders for the f

Questions

166

0

0

Request: Looking for the best couch co-op games

Hello fellow gamers!   It's getting to be that time of year where it's cold outside, and all you want to do is curl up under the blankets and play video games with your partner.   The wife and I have been playing a lot of Overcooked for the Nintendo Switch, and as fun as it's been, we're looking for

Questions

501

2

0

Suggestion for Uverse game channel

I subscribed to the u verse games and everytime i go to the app it says "NEW GAMES JUST ADDED" but you guys never add any new games. With all the cool mini games and games online, surely you could find more and add one say once a week or once a month? The same old games get old!

Questions

298

1

0

0

Gaming Releases - October 2019

Hello Gamers!   I've scoured the internet, and these are the top games by platform coming out in October!   PS4 Upcomming Titles Release Date Destiny 2: Shadowkeep10/1/19 Tom Clancy's Ghost Recon: Breakpoint10/4/19 Ghostbusters: The Video Game Remastered10/4/19 Trine 4: The

Questions

10.2K

1

0

0

Samsung Galaxy S9+ - Game Launcher not enabled on AT&T build

Yesterday I purchased a Samsung Galaxy S9+.  In setting the new phone up, I looked for the Samsung Game Launcher app, which is enabled on Galaxy devices by going to Settings->Advanced Features->Games, as shown Samsung's instructions.  The "Games" option in the Advanced Features menu is missing.  Whe

Questions

5.4K

18

Gaming Releases - November 2019

Hello Gamers!   It seems like game publishers always wait until the end of the year to push out their best content - and this November is no exception!   Here's all the games releasing for PS4, Xbox One, Switch, and PC:   Title Release Date Playstation 4 The Legend of Heroes: Trails of Cold S

Questions

4.2K

2

0

Not finding what you're looking for?