Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (706)

Relevance
Samsung Galaxy A52 bought from Amazon Spain but blocked by AT&T

I bought a Samsung Galaxy A52 from Amazon Spain and unfortunately found out that it is blocked by AT&T. What can I do? Thanks

Questions

15

2

0

Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

Questions

69

1

0

How Do I Register a complaint about terrible service getting SIM card to operate?

I spent many hours over 2 days trying to get help online and on the phone without success.

Questions

82

3

0

AT&T Tech Help Needed Updating Samsung SM-G870A (S5 Active)

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

Questions

227

6

0

How to turn off the Garbage 5g

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

Questions

36

1

0

Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

Questions

904

1

0

0

When will my S21 Ultra get the One UI 5.1 Update? Its March 2023 now!!!!!!!

Hello I just want to know When will my S21 Ultra get the One UI 5.1 Update? Its March 2023 now!!!!!!! Still waiting for the update.How can I update it to the latest firmware manually? If its available?

Questions

193

1

0

Since latest update Samsung watch5 has reduced battery life and some hĥmessages brighten and sound the screen but there is no information.

Since update I have restarted, reset and rebooted watch. I have cleaned the back of the watch but still the watch will ding and partically light up but no data can be seen.This is not on all messages but several time a day. It is not just on certain notifications. My watch battery life has greatly r

Questions

11

1

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

24

1

0

How to differentiate between new and previously opened texts sent to me in Message+ on my new Galaxy S23 from AT&T

Hi, I just signed up with ATT wireless and received my new Galaxy S23. When I open Message+ it seems to me there aren't any identifiers letting me know which texts I've already opened and read vs. new texts that have arrived as well as others on the list I haven't opened yet. In my old Galaxy phone

Questions

17

1

0

can't refresh connection online

I recently bought a galaxy s10+, it mostly works well except it doesn't receive messages in my group chat at work. I want to refresh my connection to see if that fixes it, but logging in and clicking on the refresh button just gives me the popup below that then does nothing no matter how long I wait

Questions

141

1

0

Full bars with no signal happening more often?

I have noticed much worse network connectivity for the past 3-4 weeks (in Seattle and Mercer Island, WA). I often have full bars and the "5G e" [rolls eyes] icon, but I am completely offline. This happens in areas where I usually have pretty good service (at work downtown, and walking around my neig

Questions

2.6K

5

0

Poor signal strength indoors...

Hi, I've been an ATT customer for many years (cellular one, cingular, att).  I have a Samsung S9 plus and I live in the Mobile, AL area.  I am a doctor and I work in many different buildings and hospitals and I have zero to poor signal in most buildings.  Others with ATT don't seem to have the same

Questions

489

1

0

0

Another Galaxy S10+ on AT&T not getting OTA updates!

I pre-ordered the Galaxy S10+ last year and got it when it was released. Since then it had not received any OTA updates and was stuck on the February 2019 security patch level. I then broke the screen on that S10+ at the end of October and Asurion sent me a brand new in-the-box S10+. The new S10+

Questions

3.3K

15

Deactivate new phone to go back to using old one

I got a galaxy s5 active back in late August of last year on a 2 year contract, but I'm at my breaking point of missing apple/imessage etc. In an ideal world I'd buy an iphone 6, but since the etf would make that a bit out of my price range (note: not interested in at&t next) I'm considering simply

Questions

503

2

0

0

XCover Pro - System Upgrade yesterday broke Contacts Sync to other apps

Yesterday morning (12-11-2021) AT&T pushed out an Android system upgrade to my XCover Pro. Since that update yesterday morning it has completely broken the ability of my phone to sync contacts from my work email app.  If I look under settings, accounts, I can see the app is syncing contact

Questions

75

2

0

AT&T app for Visual Voicemail for Samsung Galaxy Note 20 5G

I'm trying to set up visual voicemail on my phone after switching to AT&T and tried to turn it on on the phone settings but it says I need to set it up through DIGITS. I don't know what that means. I tried to look for a visual voicemail app for AT&T and I found one but it says it does not work for S

Questions

708

13

0

Visual Voicemail Samsung galaxy s10e (AT&T branded SM-G970U)

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Questions

255

3

Closed

AT&T not honoring Galaxy S22 Ultra trade-in offer

On Feb 28th I took AT&T up on the Galaxy S22 Ultra trade-in offer (see link below). I went to the offiial AT&T store (Daly City, CA). Both my wife and I applied for the trade-in offer. She updated her plan to the 5G Unlimited Elite plan. I stuck with my Nation Unlimited & Data Unlimited

Questions

693

10

0

Can't make or receive calls. Text ok

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Questions

73

3

0

Not finding what you're looking for?