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Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou
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Phones, Tablets & Devices
My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem
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Phones, Tablets & Devices
I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.
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Android
Ever since I was updated to 4.4.4 everytime I unlock my phone to use it after being idle for about 5 minutes I get the 'Check Battery Cover' pop-up message. I use to only get this message after I restarted my phone, but now I get it everytime. Anyone else having this issue? Any way to turn this off?
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Android
I got a galaxy s5 active back in late August of last year on a 2 year contract, but I'm at my breaking point of missing apple/imessage etc. In an ideal world I'd buy an iphone 6, but since the etf would make that a bit out of my price range (note: not interested in at&t next) I'm considering simply
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Apple
Since the last up date in October, my samsung galaxy s9+ and wifes s8+ doesn't show send, recieve, or read when texting. We have checked the setting for advance messaging. Restarted our phones. Clear the cache and data. Deleted all text messages. Need help cuase this is a pain.
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Device Features
I spent many hours over 2 days trying to get help online and on the phone without success.
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Device Features
I applied online but the submission never went through and it took money from my bank
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AT&T Fiber Installation
Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2
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Account Features
I keep following the directions to number sync my Note 20 ultra and galaxy watch 3. When i get tot he point to enter a sync number from the watch it never loads. This is really a bad experience and I'm hoping someone can respond and help me resolve this problem.
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Wearables
Since update I have restarted, reset and rebooted watch. I have cleaned the back of the watch but still the watch will ding and partically light up but no data can be seen.This is not on all messages but several time a day. It is not just on certain notifications. My watch battery life has greatly r
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Wearables
AT&T is soooo slow with updates I need to know when 5.1.1 is coming out for my Note 4. AT&T is also slow giving 5.1.1 to the S6 and they are the last carrier in the US to do it. I always get the same answer, "we have no information on when 5.1.1 is coming out". This is the only bad thing about havin
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Android
I recently bought this go phone at Best Buy. The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same message. I tried a different sim card from another carrier and it did not show the message of "no sim" anymore. I put the att sim card back an
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More AT&T PREPAID Discussions
As I said above. I wish to block any incoming calls and texts from all non approved numbers. I want only numbers plugged onto the contacts of the phone to be able to reach the phone. My gosl is no spam calls, or wrong numbers, or strangers who come across the numbers and call/text with nefarious pur
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More AT&T PREPAID Discussions
I have a Samsung Galaxy Note 3(Model number SAMSUNG-SM-N900A)Build number LRX21V.N900AUCUEOC2Android version 5.0on AT&T... I've had it over 6 months it worked completely fine then today someone tells me they're calling me and it goes right to voicemail. I notice I can't dial out either. Upon looking
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Android
I am at wits end. First AT&T loads all their garbage on to my phone and doesn't allow me to delete it, then they troll online through their chat service and tell people to expect a release on 3/14. Now, nearly a week later, we have still gotten NOTHING. I will NEVER buy another carrier-controlled ph
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Android
I have noticed much worse network connectivity for the past 3-4 weeks (in Seattle and Mercer Island, WA). I often have full bars and the "5G e" [rolls eyes] icon, but I am completely offline. This happens in areas where I usually have pretty good service (at work downtown, and walking around my neig
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Network Coverage
Hi, I've been an ATT customer for many years (cellular one, cingular, att). I have a Samsung S9 plus and I live in the Mobile, AL area. I am a doctor and I work in many different buildings and hospitals and I have zero to poor signal in most buildings. Others with ATT don't seem to have the same
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Network Coverage
Ok so I was on the family shared data plan 30GB for over a year with this same phone. I got it in May 2015. I never had any unusual data conneciton problems. Fast forward to about a month or so ago...my father calls At&t and combines our Directv bill with At&T and switches to the family unlimited
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Android
Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei
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Android