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Can't make or receive calls. Text ok

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Questions

51

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Advance messaging not working.

Since the last up date in October, my samsung galaxy s9+ and wifes s8+ doesn't  show send, recieve, or read when texting. We have checked the setting for advance messaging. Restarted our phones. Clear the cache and data. Deleted all text messages. Need help cuase this is a pain.

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336

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How Do I Register a complaint about terrible service getting SIM card to operate?

I spent many hours over 2 days trying to get help online and on the phone without success.

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75

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Samsung Galaxy Note 2 wont power on HELP

Samsung Galaxy Note 2 only shows the brand and logo when turned on RIGHT after I did the AT&T software update a few days ago. I've tried resetting using the volume up, home, and lock button. I've tried hooking it up to the computer and the computer can't see it. Ive replaced the battery. I've tried

Questions

746

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Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

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900

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Samsung Galaxy S6 Edge Screen Touchscreen Freeze

I am a small business AT&T user that manages over 50 wireless accounts.I have an S6 Edge 128 that is a little over 30 days old, so AT&T will not accept a return or do a replacement. I called the KCC but they referred me to Samsung and said AT&T could not help. I happen to live in DFW and there is a

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2.6K

6

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Car mode in lollipop?

Will car mode be restored when the galaxy s5 is updated with lollipop? It is a very useful function that worked wonderfully on my old s3. I just recently upgraded to the s5 to find out that it is missing a function that my old phone did perfectly well. At this point it is more of a hinderance for me

Questions

1.3K

3

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Email App problems after updating Galaxy S5 to 4.4.4

After updating my Galaxy S5 to 4.4.4, I can no longer open the Email App(NOT the gmail app). It opens to a black or sometimes white screen and after 10-20 seconds, the app force closes. I have already restarted and taken the battery out. What are my other options?

Questions

372

1

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Lock Screen PIN Stopped Working

Strangest thing just happened to me... On my Samsung Galaxy S4 Mini, the lock screen PIN doesn't work. I've been using the same PIN multiple times daily for 7 months now and have never changed it. But this morning I wake up, try to go into my phone, and it keeps saying Incorrect PIN. (What the heck?

Questions

1.4K

5

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My s7 edge will not update!

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

Questions

412

1

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OTA outside USA

I have at&t Galaxy note 4 ( n910a) unlocked officially from at&t. can I receive the OTA update when im outside USA or not. because until today I didn't receive the last update released on 31 Mar, 2016

Questions

756

2

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Samsung Galaxy Note 4 International Version

Hello,I am currently working in China and would like to purchase a Samsung Note 4 to use while I am here.  I will be returning to the U.S. at the end of the year, and I would also like my new phone to work with my current AT&T contract back in Minnesota.  The specs for the phone are:2G (GSM) GSM850,

Questions

810

1

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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

67

1

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My Galaxy S9 does not receive updates

I have an AT&T branded Galaxy S9. Fully owned, no payments, not blacklisted. Using it on AT&T Prepaid's Unlimited Plan (the one without hotspot) since February 2019.My phone's security patch level is March 1, 2019. My Android build number ends in SC7. Every time I check for updates

Questions

231

4

phone i bought in usa from att now says it was bought out of usa

i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this

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36

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Order Status still says IN PROGRESS after 5 days.

I ordered my Samsung smart watch on 12/2 at 7:59 PM I was told my phone would be delivered on 12/6 at the latest and yet here we are on 12/6 and my order status still says in progress.... Why is this a constant problem? This is very frustrating because the money is taken immediately and my credit is

Questions

103

1

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Spam texts showing on top of other apps

The past few days I have been getting odd spam texts that will show up on top of apps, almost like a system message. But they don't show up in my text messages at all. This is what it will look like: Has anyone else encountered this, and if so, did a factory reset solve the issue?

Questions

48

1

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ATT Network Brick

ATT network locked phone keeping me hostage on carrier. Countless calls and numerous escalations and I still can't get my Galaxy 21 MCK key. ATT 1st tier support are totally clueless (useless) and keep providing PIN or PUC even when told to stop and escalate. Currently have 3 escalated cases in for

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48

10

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Samsung Galaxy S8 Active wont forward emails to outlook

For about a week now my phone (Gmail) will not forward emails to my work email (Outlook). I'm not getting an error message on either end. It's just not showing up on the Outlook side.

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21

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Unlocked AT&T S10+ but can’t use Overseas SIM Card

Greetings.. My AT&T Galaxy S10+ is unlocked. I received the code to unlock it. Then the unlocked AT&T S10+ is able to read my Indonesian SIM card which works fine in my other device (Samsung A03). Meaning the network compatibility and Sim Card are working fine. My problem is that the

Questions

68

5

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