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How long does it take to get the trade-in credit

Just looking to see how long it has taken for other customers. I purchased a new phone on 2/1/23, received the phone on 2/15/23, sent back the old phone on 2/22/23, tracking shows that it made it to Pitney Bowes on 2/28/23.  It also seems like I am getting the run around from AT&T.  I

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193

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Can't update Android from 8.1 on Samsung Galaxy View 2

Help! I have a Samsung Galaxy View 2 tablet Model T-927A. It has a 17 inch screen which I love.  I can no longer upgrade Android from version 8.1.  I'm now having trouble getting full functional access on more and more websites. I've looked on the Samsung website and the largest screen av

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95

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AT & T is saying i returned an empty box

Hello All, I got a Samsung Galaxy S23 Ultra from AT&T along with a new postpaid connection on September 22. The new device reached me on September 25. I subsequently got some personal news which meant that I might not be in the United States for the contract period of the phone. I returned th

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210

12

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Since Sept 1 Text messages from 1 particular person show in log but are not showing on my phone

My Samsung Galaxy S22 has stopped registering text messages from my spouse who has a Galaxy S9+ The phone shows messages from my son who has an S9+ The messages show in the AT&T text usage log as having been received and my spouse is receiving my texts - why are theirs not showing on my phones M

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148

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Can a person who stills owes on their phone be removed from a plan?

I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!

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71

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Problem Creating E-Mail address

I want to create an att account for my samsung tablet given to me from someone in the US but to unlock it, I have to use the Phone app but to use the phone app i have to create an att account which isnt working because im not receiving a verification code, maybe its because its not a US number

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35

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Not able to send/receive texts to/from iPhone(s) from my android

So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all

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87

8

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Unable to set up Visual Voicemail on 2nd phone number

I have had Visual Voicemail working on my primary phone Samsung SM-G900A, Android version 6.0.1, security patch level April 1, 2017 , (and 3 prior models) for years with no issues. It is working right now and I need to keep it working without interruption. However, I have never successfully bee

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18

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Can't receive text messages from Apple users

I cannot receive text messages from Apple users. This is a brand new phone. So frustrating. I should have purchased an apple I guess. Distraught because I need this for work.

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119

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HotSpot

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

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13

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Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

430

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Looking for A way to block calls and texts from all non approved numbers.

As I said above. I wish to block any incoming calls and texts from all non approved numbers. I want only numbers plugged onto the contacts of the phone to be able to reach the phone. My gosl is no spam calls, or wrong numbers, or strangers who come across the numbers and call/text with nefarious pur

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19

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Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

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69

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Samsung Galaxy S6 Edge Screen Touchscreen Freeze

I am a small business AT&T user that manages over 50 wireless accounts.I have an S6 Edge 128 that is a little over 30 days old, so AT&T will not accept a return or do a replacement. I called the KCC but they referred me to Samsung and said AT&T could not help. I happen to live in DFW and there is a

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2.6K

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Car mode in lollipop?

Will car mode be restored when the galaxy s5 is updated with lollipop? It is a very useful function that worked wonderfully on my old s3. I just recently upgraded to the s5 to find out that it is missing a function that my old phone did perfectly well. At this point it is more of a hinderance for me

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1.3K

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Samsung Galaxy Note 2 wont power on HELP

Samsung Galaxy Note 2 only shows the brand and logo when turned on RIGHT after I did the AT&T software update a few days ago. I've tried resetting using the volume up, home, and lock button. I've tried hooking it up to the computer and the computer can't see it. Ive replaced the battery. I've tried

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746

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Email App problems after updating Galaxy S5 to 4.4.4

After updating my Galaxy S5 to 4.4.4, I can no longer open the Email App(NOT the gmail app). It opens to a black or sometimes white screen and after 10-20 seconds, the app force closes. I have already restarted and taken the battery out. What are my other options?

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373

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My s7 edge will not update!

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

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413

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Order Status still says IN PROGRESS after 5 days.

I ordered my Samsung smart watch on 12/2 at 7:59 PM I was told my phone would be delivered on 12/6 at the latest and yet here we are on 12/6 and my order status still says in progress.... Why is this a constant problem? This is very frustrating because the money is taken immediately and my credit is

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104

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About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

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63

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