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Samsung Galaxy S7 Active FM Tuner No Longer Works With Next Radio After Android 8 Update.

Make: SamsungModel: Galaxy S7 Active (SM-G891A)Android Version: 8.0.0NextRadio Vesion: v5.0.2334-release As the title states, I was previously able to listen to my local FM stations through my phone's built in FM Tuner (not streaming) on Android 7. However post-update, I am unable to get any audio u

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1.9K

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Why won't my phone work on 5G?

I have a galaxy s20 fe 5G with AT&T business. Anytime it shows 5G I have no data and cannot get phone calls of messages to work. Airplane mode for a bit and it goes back to lte and works fine but will switch to 5G within a minute or so and stops working. Literally spend half my time toggling ai

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75

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Why is it that when someone calls me they are getting a busy signal?

My mother and I talk daily. Lately she has not been able to reach me because when she calls all she gets is a busy signal.  It doesn't even go to voicemail.  My phone is on, the ringer is on, and I'm not on the phone when she is calling.  We've tested it while on other phones (my wor

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195

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Phone stuck a AT&T logo after software update faule

Samsung S10 Plus - unable to boot past AT&T logo. Happened after new software (Android) update failed. Have tried all reboot and recovery options. Need to backup sim card before attempting to fully wipe device. Cannot find sim card reader. Any suggestion appreciated

Questions

568

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S20+ Visual Voicemail Setup Issues

I am not able to set up Visual Voicemail on my S20 . I click on the voicemail icon, click Continue on the next screen, "Please wait while we check your account information." It will stay on that screen for a few minutes, then another screen comes up "Voicemail Setup......The app hasn't received setu

Questions

3K

8

Slow Mobile Devices – Troubleshooting and Things to Know From AT&T

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, restarting, or unable to download files & apps. I cannot pr

Questions

14.6K

2

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

405

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AT&T LIED TO ME AND SCAMMED ! they make you pay for their mistakes !

AT&T SCAMMED ME !!! On December 7th, 2023 my boyfriend and I walked in to our local at&t and decided to see what holidays deals they had. An At&t employee approached us and began to explain to us the trade in for credits deal they had going on. My boyfriend had a Samsung s21 phone and wa

Questions

602

13

Device unlock request approved but no email

I have Samsung Galaxy S4 and locked to ATT. I have submitted 2 requests for same device as non-ATT customer and after confirmation, both the requests are approved but I did not get the email with unlock code. Tried 4 customer service representatives, 1 tech support and 1 sales/billing but no one is

Questions

256

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I need help for unlock gophone galaxy express 3

Hi, i'm from venezuela, i bought a galaxy express 3, and try to get the unlock code from the website of at&t, but the system said that need to be actived for 6 month with at&t, but i'm from venezuela, i need a possible solution from yours please. this is the imei number ***     [Edited for privacy-

Questions

285

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What's up with Galaxy Note 4 no contract pricing?

Why is AT&T trying to rip off it's customers by selling phones outright for many dollars more than their competitors (VZW, Sprint, and T-Mobile). AT&T has the Galaxy Note 4 at $825.99, but every other wireless provider has it at $699.99. Doesn't AT&T know that this drives customers away when they al

Questions

3.6K

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account and billing

I joined device trade in and i returned device and I have it on the receipt, but the rate has not changed even after 4 months.and I signed up for and wireless insurance and internet insurance, but there was no connection at all and the problem was never solved. so i request cancel but still on my b

Questions

52

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Wifi will not fully connect

I have been having a very frustrating problem with my Galaxy J3 6. It is the only device that will not consistently log in to our AT&T Wifi. The problem has occurred since the service began. What happens is simple. My phone connects, is fine for a day or so, sometimes a week. Then it suddenly goes i

Questions

91

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Can I buy a Note 5 outright for $740 and use my sim card that currently has AT&T Next on it?

I have a phone on AT&T next currently and I want to know if I would be able to buy a Note5 outright for $740 and take the sim card out of my current phone and put it in the Note5 that I will buy.

Questions

344

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How does delivery work?

Made my order October 4th, wasnt pushed thru til now, Oct 7th because I had to verify SSN and address. Throughout the 3 days it has remained a delivery date of oct 8-10, is that likely to still be accurate? Also will they deliver regardless of if I'm home?

Questions

99

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Samsung Galaxy S4 Issue

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

Questions

1.1K

7

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Samsung Galaxy Watch4 Classic 46mm

I have had this watch for only 2 days and I am getting constant warnings that it is cooling down due to overheating. How can this be happening when it is only 2 days old? Is it because of the network?  Wi-Fi? AT&T?  If I cannot get any answers, I will be forced to send this back and

Questions

143

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Where's my trade in promo

I went to go trade in my Samsung galaxy s 21 plus, for the s23 ultra. I was told in the store that I was eligible for the 5.56 a month phone payment instead of 33.34. I was told that it take 2 to 3 billing cycles. Now will that reflect on the 4 cycle or should've it have changed by now. Cause I'm st

Questions

31

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Backup and Synch not working

Backup and Sync messages only flow from galaxy watch 4 to phone (Galaxy 10) Messages from phone don't flow to watch.  Have restarted backup and Sync multiples times.  Have rebooted both watch and phone multiple times.  Started happening once numbersync started working.

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76

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Galaxy s23 ultra goes to 5ge

After the last 2 updates 2.4gb and 680mb. I've noticed my phone goes into 5ge constantly and when that happens I have no internet service at alllll. Phone was not like this when I first got it..

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35

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