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ATT Next Up question

Hello, I was wondering if the cosmetic damage on my Galaxy Fold is too much to trade in to Next Up? Thanks!      

Questions

80

2

0

Samsung Galaxy S20 is not receiving SMS/MMS from iPhones

I recently switched to ATT from Sprint and changed from the iPhone XR to the Galaxy S20. I deregistered from iMessages and made sure to turn it off from my iPhone before turning it over and turned it off of my Mac. I have reset my network settings and also did a factory reset. I am still not rece

Questions

2.1K

2

0

Unable to update phone software on Samsung Galaxy S5, dialogue wrongly says "software is up to date"

I'm having an issue updating my Samsung Galaxy S5 (SM-G900A), which is currently running Android 5.1.1. If I attempt to update, via Settings -> About device -> Software Updates -> Check for updates and confirm that I want to check the AT&T server for new software updates, I get the

Questions

7.2K

10

0

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

1.2K

3

0

Prepaid activation blocked by retailer. Phone was purchase from target.com

Prepaid activation blocked by retailer. Phone was purchase from target.com I bought a galaxy A14 5G and activated it and now it does not have service and when a call is attempted I get a recording that says to contact the retailer to finalize activation and target was no help they keep telling me i

Questions

154

4

0

Can make but not receive AT&T Video Calls

Just received 4 Galaxy S23 phones, 1 Ultra, 2 Plus, and 1 Regular. 1 of the Plus phones, when I look in my contacts, the contact for that phone shows that AT&T Video call is available. Looking at the contacts for the other 3 phones, including from the 1 Plus phone that can receive AT&T Vi

Questions

1.1K

5

0

Please help me!! Error unlock galaxy tab s8+5g

Hello, I bought a galaxy tab s8 from Chile through amazon and when I wanted to unlock it so that it would work with a sim card from my country, that error appeared, please help me to solve this, I acquired the product legally

Questions

14

1

0

Galaxy S6 unable to send text messages

I have a Samsung Galaxy S6 phone and it is unable to send text messages to certain people. I can receive text messages but cannot text back. I can text back my husband, my daughter, 1 of my sisters. When I try texting my mom or my other 2 sisters, co-worker, It just sits there and "spins". I have tr

Questions

729

1

0

0

How to re-enable SMS previews on lock screen after Galaxy Note 3 Lollipop update?

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

Questions

439

1

0

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Locked bootloader on Galaxy S4...DO NOT BUY IT!

I been with ATT for over 10 years and every year I see more and more anticonsumer behavior from you... I was planning on purchasing new Galaxy S4 and now I come to find out that it and the other high-end phone, HTC One, both have locked bootloaders! Why are you crippling devices ATT? This is a slap

Questions

25.5K

71

0

Numbersync Samsung Galaxy watch 6 Classic and Galaxy s23 Ultra

5 hours, 7 reps plus 1 in store, and advanced ATT support got watch working with esim for 20 minutes, now numbersync is nowhere to be found and watch number is not listed on watch but has cceid number. Watch has been reset 12 times, watch app has been reinstalled on watch.  A mobile plan does

Questions

916

12

0

I read that I can use Number Sync with Samsung Classic 4 watch and a Surface DUO - ATT Support says NO!

I spent countless hours with ATT Support only to tell me that I would not be able to connect my new watch using my DUO. Now I am reading in ATT's forum that you can. Is anyone out there who can: 1. Confirm that this works. 2. How do I get the people at ATT support to help me?  Is there

Questions

56

2

0

Samsung Galaxy Express Prime 2 (J327A) USB connection to Win 10 PC fails after driver update

Not actually a question, this is a potential fix in the very off chance that you have a similar problem as I had: Spent a long time with ATT tech support (Reference Number: 741225092862224961) and then with Samsung support trying to access my phone's cards on my pc via USB after it quit working a fe

Questions

307

1

0

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Samsung Galaxy A20 not being supported in 4G Feb 2022 changeover?

So is the Galaxy A20 really not being supported in this 2/2022 changeover? It seems to have everything older phones have that are on the list and more, but it is not in the official list.

Questions

9.1K

22

Galaxy S8 - latest software update?

Is it me or have we not received an update for the Galaxy S8 since October? I check every few days and am told my Current software is up to date. I know there have been security updates that have been pushed for the S8, as I also have the unlocked version of this phone for work. It currently has the

Questions

961

1

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Asurion replacement phones

Why is Asurion sending replacement phones out without the ability to activate them. I have received 2 phones and I have not had the ability to make a call in 10 days.  The IMEI number is in the phone, the CCID number is in the phone but the IMS registration, my phone number and other items are

Questions

308

3

0

S22 Ultra large software updates fail download

Large updates such as Android 13 and the latest release approx 890mb start download and after extended period with less than 50% downloaded receive Download Interrupted. No Update Available Check in 24 hours. This repeats over & over. I had to open a support issue to get Android 13 to download.

Questions

318

10

0

Samsung Galaxy S7 Active FM Tuner No Longer Works With Next Radio After Android 8 Update.

Make: SamsungModel: Galaxy S7 Active (SM-G891A)Android Version: 8.0.0NextRadio Vesion: v5.0.2334-release As the title states, I was previously able to listen to my local FM stations through my phone's built in FM Tuner (not streaming) on Android 7. However post-update, I am unable to get any audio u

Questions

1.9K

5

0

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Why won't my phone work on 5G?

I have a galaxy s20 fe 5G with AT&T business. Anytime it shows 5G I have no data and cannot get phone calls of messages to work. Airplane mode for a bit and it goes back to lte and works fine but will switch to 5G within a minute or so and stops working. Literally spend half my time toggling ai

Questions

75

2

0

Why is it that when someone calls me they are getting a busy signal?

My mother and I talk daily. Lately she has not been able to reach me because when she calls all she gets is a busy signal.  It doesn't even go to voicemail.  My phone is on, the ringer is on, and I'm not on the phone when she is calling.  We've tested it while on other phones (my wor

Questions

195

1

0

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