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Unlocked galaxy S8 not accepting Africell SIM card

My unlock status has already been approved. I typed in the code correctly. It unlocked my phone. I restarted it as I was instructed but it still is not accepting the Africell SIM card. I have restarted it multiple times and have even reset the network settings. We have also tried the SIM in a couple

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71

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Slow unlocking

Has AT&T unlocking slowed down recently? It took 2 weeks to unlock one device and almost a month for another one for me. They both finally got unlocked but it said it can take only up to 48 hours for them to update on the unlock status. I have unlocked devices before on it (about 7-10) and they

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159

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I can't find the network after switching to VoLTE.

Hello.After AT&T switched to VoLTE, I lost the ability to make calls and receive text messages (sms). My phone (Samsung Galaxy A52) does not see the operator's network.I am in roaming and it is very important for me to receive messages to my number.I have turned on VoLTE calls in the settings. I

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Galaxy S6 unable to send text messages

I have a Samsung Galaxy S6 phone and it is unable to send text messages to certain people. I can receive text messages but cannot text back. I can text back my husband, my daughter, 1 of my sisters. When I try texting my mom or my other 2 sisters, co-worker, It just sits there and "spins". I have tr

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729

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How to re-enable SMS previews on lock screen after Galaxy Note 3 Lollipop update?

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

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439

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I read that I can use Number Sync with Samsung Classic 4 watch and a Surface DUO - ATT Support says NO!

I spent countless hours with ATT Support only to tell me that I would not be able to connect my new watch using my DUO. Now I am reading in ATT's forum that you can. Is anyone out there who can: 1. Confirm that this works. 2. How do I get the people at ATT support to help me?  Is there

Questions

56

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Unlock Request confirmation

I put in an Unlock Request for a Samsung Galaxy S7Active that a coworker gave me on (1/3/23). On (1/4/23) I got an email that said my request was denied because i had not confirmed within 24 hours. I DID receive the confirmation email & i DID think i had replied to confirm appropriately!?

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35

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Closed

Re: Returned Defective SamsungGalaxy A13

I receieved a defective pre paid phone, requested it be cancelled and send me a label. I had the phone 2 days  now its showing up on my acct saying activate. I already called over 6 times about this to ATT. Ridiculous customer service.

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33

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S7 edge android 7.1.1?

Will or when will we get android 7.1.1?

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1.3K

7

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Services outside the US

My son is in the Air force, currently stationed in Germany. Will Jim phone work over there?

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21

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when will the AT&T Samsung S23 Ultra get the new Samsung update that rolled out on Feb 20

saw that Samsung pushed an update for the S23 series on Feb 20 but my phone still hasn't given the option to update yet. Just curious as to when the AT&T phones will get the update?

Questions

376

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Unlock phone

I bought a galaxy note 20 plus from a person I know..only to find its frp locked..I spent about 550$ and now I can't even use the phone..please help

Questions

24

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Samsung Galaxy Express Prime 2 (J327A) USB connection to Win 10 PC fails after driver update

Not actually a question, this is a potential fix in the very off chance that you have a similar problem as I had: Spent a long time with ATT tech support (Reference Number: 741225092862224961) and then with Samsung support trying to access my phone's cards on my pc via USB after it quit working a fe

Questions

310

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Asurion replacement phones

Why is Asurion sending replacement phones out without the ability to activate them. I have received 2 phones and I have not had the ability to make a call in 10 days.  The IMEI number is in the phone, the CCID number is in the phone but the IMS registration, my phone number and other items are

Questions

312

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I can receive/send calls and texts but no mobile data

I recently got a renewed at&t phone from amazon, it is the galaxy s20 5g. it was supposedly unlocked but when I put my old sim card in (straight talk sim from galaxy s10) the device was locked from it, so I proceeded to unlock it myself with the network key and was successful. Upon realizing tha

Questions

146

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Mobility sales team manager email address

I have been given the run-around since last Tuesday, Feb.22, 2022. I have spent close to 5 hours on online chat getting nowhere. I have chatted with 5 different supervisors to no avail. I ask to speak to their boss and they tell me that they are the last person I can chat with. I was promised a dea

Questions

116

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Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

Questions

61

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Unlock a Galaxy S 20

I purchase a AT&T phone on eBay from a reputable reseller, which I have bought phones from before. I received the new phone sealed in Factory box. I followed AT&T instructions for requesting a unlock code for my phone. I received a email a few minutes later requesting that I call your custom

Questions

30

5

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Sms messages to verify identity not being received

I'm not receiving sms verification messages from my back to verify my identity and then can't log in to the website. This has happened for a few weeks. When sending to another phone,  it works. Has something flagged my phone???

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18

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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

51

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