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Cannot update F900U beyond Android 10/F900USQU3BTDD

I'm in US, connected to AT&T network but cannot find anything new on Android update. Running Android 10 on baseband version F900USQU3BTDD .

Questions

46

2

0

Samsung Galaxy S7 Edge - Micro SD Card not recognized

I received my Samsung Galaxy S7 Edge today. Before  first power-on, I installed the new SIM, and a fresh PNY 128GB Micro SD card with 128GB. The phone went through normal setup, and transferred my information from my old S5 to the new phone just fine.  I _WAS_ able to see and access the SD card. Aft

Questions

12.8K

16

0

0

Why is it that when someone calls me they are getting a busy signal?

My mother and I talk daily. Lately she has not been able to reach me because when she calls all she gets is a busy signal.  It doesn't even go to voicemail.  My phone is on, the ringer is on, and I'm not on the phone when she is calling.  We've tested it while on other phones (my wor

Questions

51

1

0

Phone and watch

Can I still use my galaxy phone since I just bought the galaxy watch 4? Can I use both of them? Or is it one or the other?

Questions

71

2

0

Mobile Data transfer did not transfer all my pictures to my new phone

AT&T sent me a new phone which I really did not want. I had a Samsung A30S and was sent a Motivate V341U phone.  I did the mobile data transfer on my phones yesterday and now all my pictures are not on my new phone.  How do I get them all on my new phone?  Only about 1/3 of them

Questions

742

2

0

Can't unlock my at&t device (system problem)

when trying to submit a carier unlock request an error sign appears stating that: We can't unlock this device because we can’t locate it in our database of devices sold by AT&T. Please call us at 800.331.0500 for assistance. Contacted customer service several times and for nearly 3 hours with

Questions

82

5

when will the AT&T Samsung S23 Ultra get the new Samsung update that rolled out on Feb 20

saw that Samsung pushed an update for the S23 series on Feb 20 but my phone still hasn't given the option to update yet. Just curious as to when the AT&T phones will get the update?

Questions

364

5

0

Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

Questions

58

1

0

Software Update

I keep having this issue with software updates it keeps cycling to upgrade to WB6A then downgrade to WB6 then wants to then upgrade to the WB6A again and it won't stop I have the Galaxy S20 5G is this a known issue or problem?

Questions

158

1

0

Samsung Galaxy Express Prime 2 (J327A) USB connection to Win 10 PC fails after driver update

Not actually a question, this is a potential fix in the very off chance that you have a similar problem as I had: Spent a long time with ATT tech support (Reference Number: 741225092862224961) and then with Samsung support trying to access my phone's cards on my pc via USB after it quit working a fe

Questions

305

1

0

0

Mobility sales team manager email address

I have been given the run-around since last Tuesday, Feb.22, 2022. I have spent close to 5 hours on online chat getting nowhere. I have chatted with 5 different supervisors to no avail. I ask to speak to their boss and they tell me that they are the last person I can chat with. I was promised a dea

Questions

108

4

0

At&t Samsung Galaxy S7 Edge Network Unlock

Hi,I’ve an AT&T Samsung Galaxy S7 Edge phone. I requested AT&T for network unlock and they emailed me the unlock code. Followed the given instructions to unlock the device and was successfully able to unlock it. Used the phone on a different network for a day and for some reason had to restart the d

Questions

2K

11

0

0

GALAXY 5S has me locked out, HELP

I was trying to change the security settings on my pohne to a fingerprint.  I already had one saved so I chose to use the old fingerprint.  My phone didnt recognize it and is now making me put in an "altermative password" and I do not remeber making one.  No way around this it seems, anyone know a r

Questions

373

1

0

0

Closed

My minecraft Minecraft1.17.40.06 APK is broken

I just downloaded the latest version of minecraft on my computer, now I don't understand why I can't get into the game anymore, although I tried logging in in many different ways but it doesn't work, can anyone help me how to fix it? :((

Questions

124

3

0

Closed

Re: Returned Defective SamsungGalaxy A13

I receieved a defective pre paid phone, requested it be cancelled and send me a label. I had the phone 2 days  now its showing up on my acct saying activate. I already called over 6 times about this to ATT. Ridiculous customer service.

Questions

29

1

0

Unlock Request confirmation

I put in an Unlock Request for a Samsung Galaxy S7Active that a coworker gave me on (1/3/23). On (1/4/23) I got an email that said my request was denied because i had not confirmed within 24 hours. I DID receive the confirmation email & i DID think i had replied to confirm appropriately!?

Questions

31

2

0

Slow unlocking

Has AT&T unlocking slowed down recently? It took 2 weeks to unlock one device and almost a month for another one for me. They both finally got unlocked but it said it can take only up to 48 hours for them to update on the unlock status. I have unlocked devices before on it (about 7-10) and they

Questions

151

1

0

Galaxy Note 5

I have an N920A Galaxy Note 5. I am running Android 5.1.1. The other day my Bluetooth stopped working altogether and will not pair or connect with anything. I took it to the AT&T store near me and the rep said my Android was 2 versions behind. Is there a reason I was never offered either Marshmallow

Questions

273

4

0

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Outage

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m

Questions

32

3

0

Services outside the US

My son is in the Air force, currently stationed in Germany. Will Jim phone work over there?

Questions

18

1

0

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