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Questions about upgrading to the S20/+ and international version

Hello everyone! A few questions rose to mind as I was shopping around for an upgrade to my phone. I'm looking to upgrade some phones in the family. Normally I go with "last years" or an older model because I don't use them as extensively as others and keep the device for 3-4 years, but since 5G is

Questions

224

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0

I can receive/send calls and texts but no mobile data

I recently got a renewed at&t phone from amazon, it is the galaxy s20 5g. it was supposedly unlocked but when I put my old sim card in (straight talk sim from galaxy s10) the device was locked from it, so I proceeded to unlock it myself with the network key and was successful. Upon realizing tha

Questions

144

1

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Why won't my phone work on 5G?

I have a galaxy s20 fe 5G with AT&T business. Anytime it shows 5G I have no data and cannot get phone calls of messages to work. Airplane mode for a bit and it goes back to lte and works fine but will switch to 5G within a minute or so and stops working. Literally spend half my time toggling ai

Questions

68

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Samsung Phones not updating at all.

So I've been having this issue with all of the phone in my family. We all own Samsung devices in my household yet not a single phone has gotten an update since getting the device. Its been a little more than a year now and I am still stuck on Android 9 with security patches from September, 2019. My

Questions

513

3

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Cannot update F900U beyond Android 10/F900USQU3BTDD

I'm in US, connected to AT&T network but cannot find anything new on Android update. Running Android 10 on baseband version F900USQU3BTDD .

Questions

46

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Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

Questions

58

1

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Software Update

I keep having this issue with software updates it keeps cycling to upgrade to WB6A then downgrade to WB6 then wants to then upgrade to the WB6A again and it won't stop I have the Galaxy S20 5G is this a known issue or problem?

Questions

158

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Mobility sales team manager email address

I have been given the run-around since last Tuesday, Feb.22, 2022. I have spent close to 5 hours on online chat getting nowhere. I have chatted with 5 different supervisors to no avail. I ask to speak to their boss and they tell me that they are the last person I can chat with. I was promised a dea

Questions

108

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At&t Samsung Galaxy S7 Edge Network Unlock

Hi,I’ve an AT&T Samsung Galaxy S7 Edge phone. I requested AT&T for network unlock and they emailed me the unlock code. Followed the given instructions to unlock the device and was successfully able to unlock it. Used the phone on a different network for a day and for some reason had to restart the d

Questions

2K

11

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S7 FE 5G

Just a plain question why does the tablet have a phone and message installed if Numbersync does not work?

Questions

14

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Pin # damaged

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

Questions

31

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Unlock a Galaxy S 20

I purchase a AT&T phone on eBay from a reputable reseller, which I have bought phones from before. I received the new phone sealed in Factory box. I followed AT&T instructions for requesting a unlock code for my phone. I received a email a few minutes later requesting that I call your custom

Questions

26

5

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Samsung Galaxy S20 is not receiving SMS/MMS from iPhones

I recently switched to ATT from Sprint and changed from the iPhone XR to the Galaxy S20. I deregistered from iMessages and made sure to turn it off from my iPhone before turning it over and turned it off of my Mac. I have reset my network settings and also did a factory reset. I am still not rece

Questions

2.1K

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Auto update redelivers texted pics around 2am MAKE IT STOP

In the middle of the night when it does it's automatic updates, my Samsung Galaxy S21 re-sends every picture I've received via text since the previous auto update. Around 2am my phone blows up with about 20 picture messages that I've already received and duplicates them within the text message as we

Questions

65

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How to re-enable SMS previews on lock screen after Galaxy Note 3 Lollipop update?

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

Questions

438

1

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Apps on Samsung Galaxy

Why does it say I have 523 apps on my Samsung galaxy phone? There's NO WAY!!!

Questions

40

1

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Not receiving txt and others not receiving my txt

Txt msgs not going thru

Questions

29

1

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S22 Ultra large software updates fail download

Large updates such as Android 13 and the latest release approx 890mb start download and after extended period with less than 50% downloaded receive Download Interrupted. No Update Available Check in 24 hours. This repeats over & over. I had to open a support issue to get Android 13 to download.

Questions

309

10

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Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

40

1

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

39

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