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Sprint Note 5 (SM-N920P) on AT&T

I am upgrading to the Note 8 and I was hoping to give my Note 5 (that I own outright) to my girlfriend who is on AT&T. I tested it out and configured the APN properly and I think all is well. There is some wonkiness is maintaining the LTE connection, though. I looked into it and it looks like th

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982

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Can't set up conditional call forwarding on Galaxy S7 Edge

I'm trying to set up conditional call forwarding on my Samsung Galaxy S7 Edge, so I can use the YouMail app for my voicemail. I need to set it up only for "forward when busy", "forward when unanswered", and "forward when unreachable". Each time I try to set it up for any of these, I get the followin

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1.2K

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Unlocked Note 3 Software Update Issues.

Hello, I noticed that ATT pushed out the android 5.0 update on the 24th for the note 3. I have a note 3, but it's unlocked from a family member being used on another network for now. Can i still get this software update or will I have to resort to rooting? It keeps saying software update interrupted

Questions

2.5K

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Active Armor App NOT WORKING AT ALL

I'm getting the following. Please see attached images. I keeping getting the error code. Also I have contacted AT&T 611 number and went to the store asking them for help. Also took my issue/problem to your message board. The Active Armor APP DOES NOT WORK ON MY PHONE! Why the hold on this probl

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37

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UNLOCK PROBLEM

My granddad bought a phone from a friend who paid theres off. It is AT&T and I am trying to unlock it for him. It is a SM-G930A phone, however when I go to the unlock portal if gives me an error saying this phone isnt an AT&T phone, but it clearly is!   IMEI: [edited for privacy – please do not post

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312

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Galaxy S8 unlock code

I can't use my cellphone. It needs unlock code. Help me please...

Questions

438

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Samsung Galaxy Note 4 - Messaging service not activated??

I just received my Galaxy Note 4 last thursday and ever since I have been unable to send or receive any text messages. I tried contacting the customer support but they didn't help at all! Today I received a promotional message from AT&T but I still can't send or receive messages to any carrier in th

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5K

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Replacement of Returned phone

I returned a defective Samsung Phone. My understanding is that AT&T will send me a replacement and that I do not have to take further action to reorder the phone. Is that correct?

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50

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Please help me!! Error unlock galaxy tab s8+5g

Hello, I bought a galaxy tab s8 from Chile through amazon and when I wanted to unlock it so that it would work with a sim card from my country, that error appeared, please help me to solve this, I acquired the product legally

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11

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Delayed Phone order

On February 7th my father and I each ordered the Samsung Galaxy 24+ phone. We are on the same account his number ends in 8051 Mine in 8052. His phone showed up on the 9th. In regards to mine when I check on it The automated system says my order is on hold because I haven't accepted terms and conditi

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20

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Unlocked galaxy S8 not accepting Africell SIM card

My unlock status has already been approved. I typed in the code correctly. It unlocked my phone. I restarted it as I was instructed but it still is not accepting the Africell SIM card. I have restarted it multiple times and have even reset the network settings. We have also tried the SIM in a couple

Questions

63

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Can't Send/Receive Photos While on Wi-Fi

My husband and I switched to AT&T last year and we both have Samsung Galaxy S10 phones. Before that, we were with Verizon and had Galaxy S8 phones. Since we switched to AT&T, however, we have been unable to send or receive photos or images while on Wi-Fi. We both have to turn off the Wi-F

Questions

72

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Sms messages to verify identity not being received

I'm not receiving sms verification messages from my back to verify my identity and then can't log in to the website. This has happened for a few weeks. When sending to another phone,  it works. Has something flagged my phone???

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16

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Can I trade in my Note 4 on AT&T Next and buy a Note 5 outright for $740?

I have a Note 4 right now on AT&T Next 24. I am planning on buying a Note 5 in the next few months at full price from AT&T. While doing that I will trade in my Note 4 and get a new sim card to fit into the Note 5 still using the same plan that I used on my Note 4. Am I allowed to do this or will it

Questions

294

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Fraudulent trade in - scammed and now old phone is no where to be found!

My husband and I each had a Galaxy Note 9 that we got through ATT with installment plans. We paid them off completely. And recently took advantage of the promotion ATT offered to trade in our phone(s) and get $1000 credit each...for qualifying phones (which included the Note 9s) We each ordered new

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46

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Unlock phone

I bought a galaxy note 20 plus from a person I know..only to find its frp locked..I spent about 550$ and now I can't even use the phone..please help

Questions

22

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Galaxy S6 unable to send text messages

I have a Samsung Galaxy S6 phone and it is unable to send text messages to certain people. I can receive text messages but cannot text back. I can text back my husband, my daughter, 1 of my sisters. When I try texting my mom or my other 2 sisters, co-worker, It just sits there and "spins". I have tr

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724

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Change Trade In Phone Device - Possible?

I just ordered the S22 Ultra for the $800 trade in credit. When I ordered, I selected my s8+ as my trade in device. I then realized that my older s4 is also eligible for the $800 trade in credit. I would prefer to trade in the s4 since it's an older device and same trade in credit. The current promo

Questions

90

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Will Galaxy S5 Active Get Marshmallow Update?

Hi all, Will the Galaxy S5 Active get Marshmallow (Android 6)?  I know AT&T doesn't release schedules, and I am not looking for that.  I would just like to know if they are planning to update it. I still love this tough as nails phone, but I'm really jealous of my girlfriend's Nexus

Questions

721

3

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I can receive/send calls and texts but no mobile data

I recently got a renewed at&t phone from amazon, it is the galaxy s20 5g. it was supposedly unlocked but when I put my old sim card in (straight talk sim from galaxy s10) the device was locked from it, so I proceeded to unlock it myself with the network key and was successful. Upon realizing tha

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