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The screen is jumping on my galaxy flip 5 and I can't get to smart switch, trying to get my photos and text messages. Help!

The screen is jumping on my Galaxy Flip 5 and can't get to Smart Switch. Need texts and pics. HELP!

Questions

31

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Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

53

2

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Voicemail issue

HI,   My Samsung Galaxy s20 FE 5G voicemail is having issues. It will not give me a notification that there is a voicemail left after someone called. This has been happening for a couple of months now. It happens with both blocked numbers and valid numbers. I have to periodically dial my voic

Questions

416

3

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[Help] Samsung Galaxy Express can't unlock | IMEI not in record

Hello, I am a GoPhone customer. I have been trying to unlock my Samsung Galaxy Express (i437P) in the Device Unlock page but it keeps telling me this, "We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06# on your device." I have entered the IMEI

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822

1

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

74

4

ATT Unlock Code Not Working Galaxy S8

Hello, I have a Galaxy S8 which I have been approved and received the unlock code from ATT to unlock the device. The unlock code I was sent however, does not work and I am down to my last attempt... Please help! The code was put in correctly and instructions sent followed. I removed the old SIM, tur

Questions

263

1

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Mobile Billing Purchases

I am an AT&T Customer and I am trying to figure out how to enable Mobile Billing to my Google Play Store account.....everytime I call AT&T they act like they don't know what I am talking about even after ive explained it multiple times and in different ways that I know best of how to explain

Questions

50

2

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Can't set up conditional call forwarding on Galaxy S7 Edge

I'm trying to set up conditional call forwarding on my Samsung Galaxy S7 Edge, so I can use the YouMail app for my voicemail. I need to set it up only for "forward when busy", "forward when unanswered", and "forward when unreachable". Each time I try to set it up for any of these, I get the followin

Questions

1.2K

1

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No ATT Help at All- Galaxy Watch 3 Number Sync

My wife and I purchased two Galaxy Watch 3 LTEs to go with our two Galaxy Note 10 phones. The watches worked great for three weeks, and then an update was pushed down. Number Sync absolutely will not work on either watch. After working over three months many times with the local ATT store, ATT tech

Questions

283

6

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How can I recover my voice mail ICON

I cleared my voice mail icon trying to get rid of visual voicemail as it doesn't work on my phone and I do not want visual. Now I don't know how to get the icon back that didn't have anything to do with visual voicemail

Questions

62

1

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Lost my Samsung buds

Just realized I lost my Samsung ear buds. I had them on me earlier in the week but last known location was recorded a week ago. I cant figure out how to go about replacing them since I'm doing monthly payments. I haven't even had them for a month (not on my bill yet for payments). Am I able to ge

Questions

64

3

0

Unable to make/receive voice calls

Since about March 3rd, I have been unable to make or receive calls. SMS and visual voicemail are unaffected. None of the solutions in any of the dozens of posts on this forum have worked. I visited an AT&T store on Monday, March 7th for service. The technician was very apologetic but he was u

Questions

298

4

Unlocking a factory reset device

I need help unlocking my Galaxy Note 4. It's had a factory reset done on it. It's fully paid for and my carrier was AT&T. I want to give it to my son and he uses a different carrier. I was sent an unlock code but it doesn't work on a device that's been reset. Now what do I do?

Questions

2K

1

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Group Messaging

AT&T does not allow to group message more than 10 people. I just got this Galaxy s8 and my Boss has a group message of 14 people that I have to reply to. It wont let me send the message obviously because thats 4 people over the limit. How can I get around this. Even if I could just removed 4 peo

Questions

249

3

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Sprint Note 5 (SM-N920P) on AT&T

I am upgrading to the Note 8 and I was hoping to give my Note 5 (that I own outright) to my girlfriend who is on AT&T. I tested it out and configured the APN properly and I think all is well. There is some wonkiness is maintaining the LTE connection, though. I looked into it and it looks like th

Questions

975

1

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Galaxy S7 Active Text Issues

Ever since I got my new S7 Active a month ago, I've been having numerous issues with texting.1. I can't download pictures from others about 25% of the time ("failed to retrieve")2. Others can't download photos from me about 50% of the time3. When in group messaging, other group members can only see

Questions

2.1K

3

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Problem Still Not Resolved

I'm continuously having issues with my multimedia and group text messages. I have called and asked for support with this many times and the problem continues. Everyone keeps doing the same thing. I personally feel that this phone is a lemon and I should be given a replacement since I'm still under w

Questions

79

4

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Unlock request on my Samsung Galaxy S tablet

I've attempted twice to get my Galaxy S tablet unlocked, each time getting this error message: "The account owner info you entered doesn't match our records." My tablet is paid for, I have no account balance and my AT&T contract expired over 5 years ago. I purchased this brand new and would like

Questions

101

3

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Switching back to an old phone

I have Galaxy S8 active that has died. While I figure out waht to do, I wanted to switch back to an old S5 active. I thought it wuld be as easy as putting the SIM card from the S8 into the S5. They look to be a different shape and I don't want to break anything. I also appear to be locked out of my

Questions

282

1

0

Esim

Does AT&T offer E-sim for Samsung smartwatch? I have the Watch4 Classic LTE. I would like to use it by sharing the same number as my cellphone.

Questions

262

2

0

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