My current phone is incredibly old and I really need a new phone. I have heard that you guys give out free phones and was wondering if you could send me a free one just this one time. I'm desperate and can't afford even a $30 phone at the moment so please help me out. I'm paid $14.03 and hour and on

I've been to two AT&T stores and three other retailers trying to buy an AT&T S7 or S8, and I've been denied at each because I have an AT&T prepaid and want to remain on prepaid. All of them said that if I want a good phone, I have to sign a contract. I've tried asking online why I can't just outrigh

The issue is that my phone completely loses voice call capability in a certain area. I live in Rockwall Tx and work in Plano Tx, which are 25 miles apart. As soon as I get close to my office on the border of Plano and Murphy Tx my phone loses connectivity. Texting, internet, social media..etc all st

I have a Galaxy Note 4 and Gear VR but to start using VR I have to update software. Updater says my software is already up to date. This is a dead end. Samsung help told me to get help from phone provider because of custom software. Also this is probably because I'm in London. Is there a workaround

I had purchased Samsung S4 from ATT in 2013 and got it unlocked almost immediately. I have been using it ever since on ATT and once out of US when on an overseas trip. Then, ATT pushed Android upgrade sometime in 2015 and the phone got locked again. I didn't realize it until couple of days ago when

I don't like the Galaxy Note 4.  I purchased from ATT store and signed up for a 2 year agreement.  I paid $299 out of pocket for the phone.   I decided to purchase a Oneplus One.  I wish to use that with my account instead of the Note 4.  In turn, I wish to sell the Note 4 on a website.  I believe I

Hi there! My Galaxy S7 Edge has problems with constantly keeping turned on wifi. It was ON and OFF earlier. Right now I can`t even connect to WiFi. I assumed new software update could be the issue, but It didn`t even upgrade. In order to upgrade I have to connect to WiFi which is not possible right

Hi all,Does anyone know when AT&T is supposed to be releasing Android Nougat for Samsung Galaxy S6 users? I've been waiting a very long time and pretty much all carriers have it out, but not all people have it. I even checked this morning and it still says "current software up to date".Thanks

helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device

It's about my payment I was wondering if I can pay this on the first but can I still have my devices send to me on November 24 I promise to pay my bill on the 1 st of December that's when I get my check

Can we trade in Excellent condition Other network locked device to AT&T for full credit

Days of clueless customer service reps just reading their (Edited per community guidelines) script.Finally found out nothing shipping until end of JUNE!Mobile App still says shipping date of May 29 and not updated.An entire country of a million ATT stores and no Active 2 watches.Horrible customer su

I have seen a lot of posts about sound cutting out on the s7 active, but no good solution. Well, I found the issue. It is a hardware issue. I can turn my external speaker on and off at will by applying gentle pressure on opposite corners of the phone. This is my 2nd S7 active. I exchanged the 1st fo

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Wich access point should I use for my prepaid service on a non prepaid device

Hi, I had an unlocked S6 which I upgraded to S21 more than a year ago, then I switched to T-mobile. I have always paid all the bills. Now, I'm requesting a network unlock and after filling the form and confirming via email it says it cannot be unlocked because a past due balance, I signed in and it

Hi, I am having a problem getting WEA test texts on my Galaxy S6 phone.  It constantly gets test messages from AT&T not just the intended alerts.  The general public should not be getting the test messages just the alerts.  Lately the text is always something to the effect of "This is a TEST of the

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Almost 2 weeks ago I submitted my first "device unlock request" to you guys and the phone STILL hasn't been unlocked and I've heard NOTHING from AT&T at all. I'm trying to unlock my old phone, which has been paid off completely for months, so my granddaughter can use it with her service. I have