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Can't make or receive calls. Text ok

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Questions

123

3

0

S22 Ultra no longer fast charging after latest update 11/21/2022

My S22 Ultra forced updated its software on 11/21/2022 and now it will no longer fast charge or super fast charge. I have tried multiple chargers and cables which all worked perfect before the update. Now when you connect the charger, it will state fast charging or super fast charging for a second o

Questions

1.3K

4

NumberSync Error Code sd-sdk-400

I'm trying to Sync my new Galaxy Watch 5 to my Samsung S20 Ultra and I keep receiving an error code NumberSync Error Code sd-sdk-400. Any suggestion?  I already reset the watch and also tried doing it on mt AT&T.com with no luck either. My watch is also activated. I don't know what to do.

Questions

2.3K

11

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Unexplained Phone malfunctions/interference

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Questions

56

5

0

No Signle or wifi connection at all

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

Questions

69

5

0

Since latest update Samsung watch5 has reduced battery life and some hĥmessages brighten and sound the screen but there is no information.

Since update I have restarted, reset and rebooted watch. I have cleaned the back of the watch but still the watch will ding and partically light up but no data can be seen.This is not on all messages but several time a day. It is not just on certain notifications. My watch battery life has greatly r

Questions

73

1

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NumberSync between iPhone and Android

This is more of a statement than question. I have an iPhone XS Max and I just purchased the "new" Samsung Galaxy Tab A 8.4. Both devices are on the same AT&T wireless plan. However, the numbersync feature does not work between the two devices. I would like to have the option to make and receive phon

Questions

329

1

0

AT&T Active Armor help

Active Armor is not working for me since this past Saturday. I recently replaced my cell phone with a Samsung Galaxy AO3s. Every time I want to active the app on my cellphone,  I keep getting an error code: 13-01-05 on my phone. This is very frustrating. I found some helpful things on Google a

Questions

156

0

0

Turn off 5g and 4g on

So seems like att has disabled this option for users on their cell phone devices. I have a Samsung S20 FE. We are in a spotty 5g area so I have had poor cell phone reception for the last 6 months. I can heat the person fine, but my voice to them is garbled.  Trying to turn off the 5g and tryin

Questions

1.7K

2

0

Samsung s20 fe 5g mobile data icon not showing

hello I reset my s20 fe 5g because it was slow and now mobile data ICON is not showing up. how do I fix this

Questions

97

1

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Samsung Galaxy S23 Ultra $1000 trade-in credit eligibility

I may just be reading too much into the fine print, but I'm a little confused about the eligibility for this $1000 trade-in credit. It says that the offer requires an eligible unlimited plan; however, under "see offer details" and "how to redeem smartphone offer", it says you must add a new line or

Questions

1.2K

2

0

apn - enhanced phone vs. nxtgenphone

approx two weeks ago my samsung android galaxy SM-A326U smartphone with service through AT&T went berserk and for approx 40 hours i could do nothing but text. no data, no phone.  i am NOT a techie type of person so i was completely baffled. I could not even dialo 611 to ask for support.&nb

Questions

6.5K

2

0

Non blocked numer cannot connect to my phone

My doctors office is suddenly unable to contact me even though i never blocked their number, have removed all other blocked numbers, other calls come through without issue, airplane mode is off.

Questions

383

3

0

How do I turn off the autofill function for area codes?

When I attempt to call a friend in New Zealand, my AT&T Samsung Galaxy A32 5G automatically places a +1 in front of the phone number and I cannot complete the call. +1 is the international dialing area code for the United States, so it makes sense for the 99.9% of calls I make domestically. But

Questions

362

1

0

Microcell stopped working on 2 phones after vacation, still works for everyone else.

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

Questions

685

6

0

0

[Help] Samsung Galaxy Express can't unlock | IMEI not in record

Hello, I am a GoPhone customer. I have been trying to unlock my Samsung Galaxy Express (i437P) in the Device Unlock page but it keeps telling me this, "We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06# on your device." I have entered the IMEI

Questions

821

1

0

0

Galaxy S7 Edge: send'g/rcv'g msgs

Phone will not send or down load msgs. Gives Error Msg: "Can not down load or send my message until network is available". However, I AM CONNECTED TO MY NETWORK! But the message service does not recognize the connection! Instead, the phone constantly repeats the ERROR MESSAGE. Meanwhile, the "Spinni

Questions

184

1

0

0

Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

303

0

0

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Where can I buy a good phone?

I've been to two AT&T stores and three other retailers trying to buy an AT&T S7 or S8, and I've been denied at each because I have an AT&T prepaid and want to remain on prepaid. All of them said that if I want a good phone, I have to sign a contract. I've tried asking online why I can't just outrigh

Questions

249

2

0

0

New phone

My current phone is incredibly old and I really need a new phone. I have heard that you guys give out free phones and was wondering if you could send me a free one just this one time. I'm desperate and can't afford even a $30 phone at the moment so please help me out. I'm paid $14.03 and hour and on

Questions

20

3

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