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No Signle or wifi connection at all

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

Questions

91

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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

84

1

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How to turn off the Garbage 5g

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

Questions

67

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Disappointed with Galaxy Note I (ICS GPS and Bluetooth Sync Issues)

A big feature for this big phone was using it as a GPS. It worked great! That is until the ICS update that AT&T alerted me to use.Now the GPS is broken, unreliable, unusable.It just doesn't get a lock. The phone can get my general location by other means, cell towers, wifi, but to actually start nav

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1.1K

1

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Software update with out wifi

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

Questions

25

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Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

Questions

73

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ATT Network Brick

ATT network locked phone keeping me hostage on carrier. Countless calls and numerous escalations and I still can't get my Galaxy 21 MCK key. ATT 1st tier support are totally clueless (useless) and keep providing PIN or PUC even when told to stop and escalate. Currently have 3 escalated cases in for

Questions

58

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AT&T Tech Help Needed Updating Samsung SM-G870A (S5 Active)

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

Questions

260

6

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How do I turn off the autofill function for area codes?

When I attempt to call a friend in New Zealand, my AT&T Samsung Galaxy A32 5G automatically places a +1 in front of the phone number and I cannot complete the call. +1 is the international dialing area code for the United States, so it makes sense for the 99.9% of calls I make domestically. But

Questions

399

1

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Unlock provider to use att services

I want to unlock a Samsung galaxy SM-S326DL(GP) that my friend gave to me to use on att service provider

Questions

16

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Advance messaging not working.

Since the last up date in October, my samsung galaxy s9+ and wifes s8+ doesn't  show send, recieve, or read when texting. We have checked the setting for advance messaging. Restarted our phones. Clear the cache and data. Deleted all text messages. Need help cuase this is a pain.

Questions

343

3

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Visual Voicemail Samsung galaxy s10e (AT&T branded SM-G970U)

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Questions

293

3

Galaxy S6 data connection off and on once switching to unlimited plan.

Ok so I was on the family shared data plan 30GB for over a year with this same phone.  I got it in May 2015.  I never had any unusual data conneciton problems. Fast forward to about a month or so ago...my father calls At&t and combines our Directv bill with At&T and switches to the family unlimited

Questions

544

12

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Spam texts showing on top of other apps

The past few days I have been getting odd spam texts that will show up on top of apps, almost like a system message. But they don't show up in my text messages at all. This is what it will look like: Has anyone else encountered this, and if so, did a factory reset solve the issue?

Questions

56

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Poor signal strength indoors...

Hi, I've been an ATT customer for many years (cellular one, cingular, att).  I have a Samsung S9 plus and I live in the Mobile, AL area.  I am a doctor and I work in many different buildings and hospitals and I have zero to poor signal in most buildings.  Others with ATT don't seem to have the same

Questions

501

1

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XCover Pro - System Upgrade yesterday broke Contacts Sync to other apps

Yesterday morning (12-11-2021) AT&T pushed out an Android system upgrade to my XCover Pro. Since that update yesterday morning it has completely broken the ability of my phone to sync contacts from my work email app.  If I look under settings, accounts, I can see the app is syncing contact

Questions

82

2

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Cant activate my Galaxy watch, need some help please!

This is kind of a long post but bare with me as I think the context is needed So today I went to the AT&T store to change around some things. First, we switched the plan from a older family plan with a shared data bucket to both lines having unlimited data because we kept having overages. Second

Questions

20

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Brand new Galaxy watch 3 wont generate a sync number

I keep following the directions to number sync my Note 20 ultra and galaxy watch 3. When i get tot he point to enter a sync number from the watch it never loads. This is really a bad experience and I'm hoping someone can respond and help me resolve this problem.

Questions

4.9K

21

Samsung S22 Ultra not registered on a network - Started 1/6/24

Please help ATT; I have a Samsung Galaxy S22 Ultra Unlocked brought directly from Samsung. I suddenly could no longer make or receive calls or SMS messages on the 6th. I get the message when trying to make calls: "Your phone's not registered on a network, so you can only make emergency calls."This i

Questions

171

1

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Updating to Android 12

I have a Note 20 Ultra 5g. My wife has the same exact phone and we can't get either phone to update to android 12. We bought both phones from ebay unlocked but on At&t network. I've tried all of the troubleshooting steps on the At&t site and it still won't update.  Thanks

Questions

243

3

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