Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou

I have a rainbow dot on my Fold 3 that is covered by the warranty. I want to buy a used or refurb phone for the 2 weeks it will be at the manufacturer. Do I need to buy a phone that works with ATT or can I buy an unlocked phone?

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

I have a Note 20 Ultra 5g. My wife has the same exact phone and we can't get either phone to update to android 12. We bought both phones from ebay unlocked but on At&t network. I've tried all of the troubleshooting steps on the At&t site and it still won't update.  Thanks

I may just be reading too much into the fine print, but I'm a little confused about the eligibility for this $1000 trade-in credit. It says that the offer requires an eligible unlimited plan; however, under "see offer details" and "how to redeem smartphone offer", it says you must add a new line or

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

I ordered a phone trying to open an account & it says "sign in to cancel the order". I've been selecting that, but my email that I made the order with can't be used and the number I'm requesting hasn't been transferred yet, so, all I can do is "check order status". I don't want the order anymore

When I attempt to call a friend in New Zealand, my AT&T Samsung Galaxy A32 5G automatically places a +1 in front of the phone number and I cannot complete the call. +1 is the international dialing area code for the United States, so it makes sense for the 99.9% of calls I make domestically. But

I keep following the directions to number sync my Note 20 ultra and galaxy watch 3. When i get tot he point to enter a sync number from the watch it never loads. This is really a bad experience and I'm hoping someone can respond and help me resolve this problem.

My doctors office is suddenly unable to contact me even though i never blocked their number, have removed all other blocked numbers, other calls come through without issue, airplane mode is off.

I spent many hours over 2 days trying to get help online and on the phone without success.

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

I ordered a new Samsung Galaxy S23 Ultra with the promotion “Get Samsung Galaxy Buds2 when you buy a Samsung Galaxy S23+ or Ultra.” However, when I received my new phone, I did not get the free item. I tried chatting with an agent and that did not work out. I called customer service 3 times and nobo

I'm trying to Sync my new Galaxy Watch 5 to my Samsung S20 Ultra and I keep receiving an error code NumberSync Error Code sd-sdk-400. Any suggestion?  I already reset the watch and also tried doing it on mt AT&T.com with no luck either. My watch is also activated. I don't know what to do.

Hello I just want to know When will my S21 Ultra get the One UI 5.1 Update? Its March 2023 now!!!!!!! Still waiting for the update.How can I update it to the latest firmware manually? If its available?

On Feb 28th I took AT&T up on the Galaxy S22 Ultra trade-in offer (see link below). I went to the offiial AT&T store (Daly City, CA). Both my wife and I applied for the trade-in offer. She updated her plan to the 5G Unlimited Elite plan. I stuck with my Nation Unlimited & Data Unlimited

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

So seems like att has disabled this option for users on their cell phone devices. I have a Samsung S20 FE. We are in a spotty 5g area so I have had poor cell phone reception for the last 6 months. I can heat the person fine, but my voice to them is garbled.  Trying to turn off the 5g and tryin

I have a Samsung A6 that has been giving me problems. Today, I have visited a store, been on hold for 3+ hours only to be told, loaners DO NOT EXIST! I went to the store and was told to contact customer service and they would send me the loaner, A LIE!! Call customer service and was told to go ba