Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Search Results (4)
Galaxy S9 with Pie doesn't work in phone menus that require touch tone entries
I need to be able to navigate phone menus for work, but the DTMF tones on my brand new S9 are too short to register on my company's phone system. There is no setting adjustment that will correct this under the AT&T phone configuration, but I need this function to work as soon as possible. I had th
Not receiving Picture MMS from one contact only (Galaxy S7 to Galaxy S9)
Up until a week ago I was receiving Pictures via SMS, but now I am not... only from one contact! They are sending the messages from a Galaxy S7 to my Galaxy S9. Both of us have Advanced Messaging and have cleared our cache/restarted our phones, etc. I have been able to receive pictures from other co
Data & Messaging Features, Internet Tethering
At&t Samsung S9+IMEI number you entered doesn’t match an AT&T device for Device unlocking
I recently purchased and received my brand new Samsung S9+. I purchased the phone from Samsung's website, but chose the AT&T option for the carrier. I immediately went to the unlock site as the phone is 100% paid off and it kept saying "Looks like the IMEI number you entered doesn’t match an AT&T de
DM Initialization not ready
Cant seem to update my galaxy s9 Software Update. Get error for DM initialization not ready. Im connected to wifi. Ive rebooted, cleared cache. Every time i say remind me later to an update this happens. How do i get my update.