Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (17)

Relevance

Accepted Solution

Official Solution

Galaxy S8 + Red Tint after update

I have a Galaxy S8+  (G955U) and after a recent Android update was installed, my screen is displaying everything with a red tint. I can confirm that blue light filter IS NOT active. Also, I have booted the phone in safe mode and the problem still persists. I am currently using adaptive display in th

Questions

668

1

0

0

Accepted Solution

Official Solution

Galaxy S8+ radio not working, no signal at all

So, I was moving to a new apartment a couple days ago. Placed my phone on a bar in the moving van, and it fell. Nothing cracked, mobile service still working. For the next 4 hours I moved things in and out of the van, and service worked fine, but I was running low on battery. So, I turned the phone

Questions

2.9K

12

0

0

Accepted Solution

Official Solution

Samsung Galaxy 8+ Not Prompting for Unlock Code

I have requested and received the unlock code; however, my phone does not prompt for the code when I insert the Straight Talk sim card. I can send and receive calls but I have issues with messages. Can anyone help me? Why is it not prompting me to insert the code?

Questions

4.7K

2

0

0

Accepted Solution

Official Solution

AT&T Samsung Galaxy S8 Softwate update when not on AT&T anymore

I moved my phone (Samsung Galaxy S8 model SM-G950U) off the AT&T network some time ago to T-Mobile. (Sorry AT&T, their prices and deals just put you to shame.) What I did not know is that once removed, it would no longer get ANY updates, including needed security updates. It has not taken ANY update

Questions

24.7K

40

Accepted Solution

Official Solution

How to use AT&T wifi calling on an unlocked phone?

So I currently have an AT&T plan with an AT&T LG G4. I just bought an unlocked Galaxy S8 from Samsungs Website, planning on using that to update my current AT&T line. After I bought it, I was reading up on unlocked phones because i didn't know much other than you can switch carriers if you want to (

Questions

91.5K

72

0

Incoming SMS messages are being delayed anywhere from minutes to 4-5 hours

I can send messages and all other features on my phone (Samsung Galaxy S8) are functioning. It's been going on the last 2 or 3 days and has been causing a lot of issues. I haven't installed anything new.I have done a soft reset several times.I have reset all Network settings.I tried a different mess

Questions

626

1

0

0

Can't receive texts from other other phones on plan

I recently changed my wireless number. Ever since then the other 2 phones on my plan are unable to send me texts. I've factory reset, completely deleted contact info, and text and call history out of the other phones. And had customer support sent signals to each phone and do a text check. Everythin

Questions

172

1

0

0

AT&T says my phone (Galaxy S8) has a new update but my phone says otherwise

My phone (a Samsung Galaxy S8) hasn't gotten an update in a while, so I inquired about it on the internet. AT&T says my model of phone can be upgraded to Android 9.0 and has been able to since March. I opened the software update option in settings and it said it was up to date. I made sure it wa

Questions

228

1

0

0

(galaxy s8) At&t not getting Bixby voice beta?

It seems all of us who signed up for the early access program have been doofed. We're the only carrier who's users didn't get confirmation emails and enrollment.Does anyone know why?Does yesterday's surprise security patch have anything to do with it??

Questions

2.7K

19

0

Data speed limited at 3G speed, even though my device is a smartphone (Galaxy S8+)

My internet speed seems to be capped at 3G, even though it is a smartphone (Galaxy S8+). The AT&T personnel told me that after a while, the SIM card will pick up on the higher speed network automatically, but that hasn't happened yet and it's almost been 2 weeks.

Questions

260

2

0

0

Poor Signal for Galaxy S8 Fix?

I just got a Samsung galaxy s8 2 weeks ago and apparently I've been missing a lot of calls. When I am on the phone the person sounds warped and slow. I tried a suggested fix or turning off the enhanced LTE settings but that isn' working. Also tried Wi-Fi calling. Any other fixes? Please help!

Questions

3.2K

4

0

0

Updating por Galaxy s8 in Mexico

I have a Galaxy s8 with the model number of SM-G950F, I want to know how to update the phone to have the Bixby actually functioning, right know it doesn´t work, but when i click on update phone, it says that i have the latest version for me, could you help me? Thanks a lot, Im from Mexico

Questions

204

1

0

0

Galaxy S8 Text Messaging Problems

My husband and I just bought new Galaxy S8 phones a couple days ago. I've noticed that sending a simple text takes about 20 minutes. Today I received a text 30 minutes after my husband says he sent it. After looking around the internet, I decided to try turning off Advanced Messaging. I sent a test

Questions

2.5K

3

0

0

Visual Voicemail for S8

Why does visual voicenail have to be set up secondary with a plan? I'm on a plan with multiple people so I dont know the account info, and need to set up a voicemail box but can't simply because it is "not part of the plan".

Questions

164

1

0

0

Supported music formats by Samsung galaxy?

What music file types are supported by the gear s2 and Samsung Galaxy S8?m4p?m4a?wma? I have a bunch of music files acquired through the years in different formats, saved in iTunes library, and can't seem to get consistently to play by my phone's Samsung Music app. My goal is to be able to access th

Questions

217

0

0

0

Can't see when my messages are delivered and read (Oreo Update)

After the new oreo update, my messages were marked with "Delivered" or "Read" and I could see when the other person was typing. It worked fine in the morning but then it just stopped. There wasn't anything downloaded or any resets. The new update was working as expected for a few days before this. U

Questions

1.4K

4

0

0

Galaxy s8 plus still dident recieve software update !!

The first software update that just came out day on 21 i still dident receive which includes latest security patch. Is any one els waiting? Seems like im the only one !?

Questions

3.3K

51

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.