Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program

My Galaxy S4 is driving me crazy.  I bought it 5/29/13.  It worked flawlessly for almost a year.  On or about 5/20/14, it started losing the network connection with no warning. I could not make or receive calls or texts.  I mean NO warning.  One second, it worked fine then the next - nothing.  I wou

I recently just switched over to a Galaxy S4 and I love it! But recently it's been sending blank texts. And it's also been taking texts from a conversation with one person, and sending those texts to another person. It wasn't a group message or anything. So far my phone has only been sending these t

I am running the stock 4.2.2 ROM. I have never been able to update, either OTA or otherwise. The update downloads, the phone reboots, and there's an installation progress bar. It gets to about 25% and the phone spontaneously reboots, displaying a message that the update could not be completed. I tri

My galaxy s4 is sending blank texts to two different people who just switched over to u.s. cellular. I thought it was a u.s. cellular problem, but they are receiving texts from all other people except for me...so I thought my phone could be the issue. They both have iphones. Any suggestions on what

I have the following questions/issues with Att mail that was installed on my galaxy s4 in the 4.4.4. upgrade:1. How do I get rid of the sponsored ad at the top of the email?2. How do I "mark as read" or sort email as I have been able to do before?3. How do I forward an email to a folder?4. My old em

So I updated my Galaxy S4 to Kit-Kat 4.4.2 and now the air gestures no longer work. I can't wave to answer my phone. I can't use quick glance. Even in the gallery or internet browser none of the guesture registers. I can see that the sensor is on by putting the phone in front of another camera, but

Currently AT&T only carries the S4 32GB in Black Mist. They released this one on May 10. I went to an AT&T store yesterday (May 15) and asked an employee to check on the White Frost color for the 32GB. He said he checked all the upcoming releases, and it wasn't listed. He also said that when he chec

The Galaxy S4 is supposed to come with Samsung Knox, a security suite that helps to keep your device safe.  Every single carrier, minus AT&T, has a very simply way to enable this.  However, on AT&T, it is near impossible to enable.  This feature alone would be why large corporations would choose an

I just got back to the states from the UK. I'm using my Samsung Galaxy S4 which I purchased last year in London from the company O2. I've put my At&t sim in and my phone is unlocked. I've checked loads of forums and added the following APN, but I still have no access to my data or MMS messages.  Nam

My Galaxy S4 turns off randomly. Never happened before updating to Android 5.0.1. Is there a patch? How to find which apps are incompatible?

I've been having this problem for about two months now, every now and then someone will tell me that they have tried to text me, if I shut the phone off when its back on the the texts will come through, sometimes not till a hour or so later. When someone calls me it wont come through, if I shut the

ever since i got the Android Kit-kat version 4.4.2 update on my samsung galaxy s4its a major battery drainalso slow charging    even when it pluged in and charging sometimes the battery percentage will go backword instead of increasing   this has been going on since i got the software update i notic

I can't seem to get my Galaxy S 4 to connect to my U-Verse Wifi network.  I tried all the trouble shooting from customer support.  I've actually had this issue with my last two cellphones as well (iPhone 4 & Moto X).  At one point about a year ago my network kicked off a lot of my devices and someon

My favorite Samsung S4 feature was the Briefing Mode for the Alarm in the clock app. It has options to speak the time, calendar appointments and news highlights. I've used it for years and it has survived several Android updates.  After receiving the AT&T update to Lollipop it read the alarm name bu

ATT recent Software Update on May 1, 2015 for the Samsung Galaxy S4 Android Ver: 5.0.1. WE HAVE SERIOUS ISSUES: 1: My Phone worked great before the Forced ATT Software Update2: Problems Now After this Update and I'm Not to Happy Now!3: All my Saved WiFi Hotspots will Not Connect4: My Google Chrome H

Every time I try to update my S4 Active, I always recieve an "update interrupted" message after the update begins and I'm stuck on 4.3 Jellybean. I've tried a factory reset on the phone which did nothing to fix the problem.

Samsung Galaxy S4 SGH-I337 running kernel 3.4.0-453947 Android 4.2.2I like my S4 (yes, I know it's old and there are better phones but I have my reasons lol) but am hard on them so have to replace them about every 2 years.  I bought a new "open box" Galaxy S4 off of eBay and when I started loading a

I have had and enjoyed my S4 for over a year now and all of a sudden I am experiencing this odd issue.  The phone appears to work fine but when I go to make a phone call, it doesn't dial out.  I select a contact and press the phone icon.  It appears to call out with the animated phone virtually ring

I have been a long time ATT customer but am now wondering why.  6 months ago my Galaxy S3 started locking up after having it long term and a new upgrade was applied. I could be in any app and when the screen went to black it would not open back up without many attempts so I went to the ATT store and