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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

539

3

0

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Samsung Galaxy S7 Edge issues with WiFi

Hello, I was wondering if anyone else is experiencing poor WiFi performance with thier Samsung Galaxy S7 Edge? My phone connects fine, has full WiFi service, everything else in my house that uses WiFi works perfectly fine. However, when I connect my new phone to my WiFi network it get very poor perf

Questions

 • Samsung

22.6K

21

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

 • Wearables

519

2

0

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

122

1

0

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Samsung Galaxy watch shows missed call

The Samsung Galaxy Watch shows missed call on it when I answer a call on my Note 9. How can I fix this? My son has a Note 8 and his watch works fine.

Questions

 • Wearables

468

1

0

0

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samsung tablet tv mode error message

I cannot get this message to go away - tv mode keeps stopping on my Samsung Galaxy Tab A - ATT Please advise.

Questions

 • Samsung

71

3

0

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Add fields to contacts on AT&T Samsung Galaxy A32

My Galaxy A32 Only has 3 fields for Contact Information: Name, Phone Number and Email.  How can I add more fields and/or a customized ringtone for each contact?

Questions

 • Device Features

171

1

0

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

Questions

 • Samsung

4.8K

7

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0

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Connections

Why did this ultra wide band (UWB) appear in my connection settings today on My Att galaxy 22 ultra

Questions

 • Network Coverage

106

1

0

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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

Questions

 • Samsung

151

2

0

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What is the incentive for staying with this ATT&T?

I have been using AT&T since it was once Cingulair. And I am a firm believer that you get what you pay for. So I never mind paying a little more to get better service with you my plans. But now my two year contract is up. Like I have done in the past I want trade my phone up and sign up again. Howev

Questions

 • Account Features

7K

106

0

0

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Questions

 • More AT&T PREPAID Discussions

324

4

0

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

 • Samsung

36

1

0

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

Questions

 • Samsung

668

4

0

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Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

Questions

 • Samsung

2.8K

6

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0

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Samsung Galaxy S7 BOGO Deal

I was reading the fine print and I have a question on a part of it. I'm thinking a taking advantage of the deal but here's the part I'm curious about. If I sign up for it under Next, I'm currently not under contract or anything. I have my own phones, I just pay monthly for the 15 GB plan. If I end u

Questions

 • Wireless Billing

4.2K

5

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Closed

The new Samsung Galaxy Note7 Smartphone, from AT&T!

We are excited to announce that you can pre-order the new Samsung Galaxy Note7 smartphone from http://www.att.com/note7 and AT&T stores starting on Wednesday, Aug. 3 and it will be available in AT&T stores starting Friday, August 19!     Are you as excited as we are for the Sa

Questions

 • Samsung

2.6K

3

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0

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Galaxy s5 not receiving group texts & Twitter not updating

I've been experiencing issues with my Android Galaxy S5. For the last several weeks, I have not been able to receive group texts. Also, my Twitter app isn't updating. Even when I pull down to update the app, it doesn't show all the tweets from one of my accounts, regardless of which one I am signed

Questions

 • Samsung

2.5K

1

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Trade In Possible on Next 24?

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Questions

 • Samsung

1.1K

5

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0

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Galaxy S5 Rings Silently (Even with Sound/Ringer On)

I just received this phone through my company on Monday and did the usual setup of preferences, sounds, and volumes.  Now, when a call comes in, I can see it on the screen, but the phone does not make sound.  Text messages, emails, et cetera all alert, but not my ringtone. I have tried all the 'simp

Questions

 • Samsung

5.1K

5

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