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I keep getting harassing calls I'm getting spam hang ups
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Phone & Device Upgrades
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Dear all, Absolutely need help here. I have tried multiple times to get this plan cancelled but cannot be found in the AT&T database. I left my iPad on a plane 4 years ago, it was taken and not returned. I have been trying to cancel this data plan since that time. I have been charged 35.00 a month f
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Plans & Features
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I just received this message AT&T Update™ <[email scrubbed]> Tue, Jul 21 at 2:46 PM Dear AT&T User, Your incoming messages were placed on hold due to our recent upgrade to our database Kindly VALIDATE your mail-box to receive new messages that are pending. Thanks for u
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AT&T Internet Security
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I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra
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Max Login & Installation
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Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe. AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo
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AT&T Internet Security
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Currently going through a police investigation as someone stole my card info and used it to purchase multiple things in store(customer rep confirmed this for me, that it was made in store) at At&t totaling to a couple thousands. We're currently trying to figure out the location of the store it w
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Wireless Billing
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Anyone know of any way I can contact AT&T through email or a way I do not have to log in or turn my cellular service on? Their website is requiring text verification for me to log in. They are charging me roaming charges fraudulently since both phones on this trip on my plan have had roam
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Wireless Billing
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Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.
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Wireless Account
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Closed
My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate
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More AT&T PREPAID Discussions
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Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking
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AT&T Phone Features
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I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off
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Wireless Account
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I received the new member reward card a few days ago. There should be two rewards. One is for the new member, the other (I do not remember how much it should be, maybe $100 or $150) was from a coupon code received when I paused the service application process online. I haven't received the other one
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AT&T Fiber Account
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Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?
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AT&T Mail Login & Security
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I received a phone call this morning, the caller claimed to be AT&T employee and gave me his information (Mark, employee ID: 915646) They claimed that a new number 626 757 9359 was registered under my name on Mar 1, 2023, and it was then used to send scams. What was concerning is that they k
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Wireless Account
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At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message. Why is this happening? I never initiated a PIN code request for login. AT&T Free Msg: Please use this single-use PIN to complete
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Wireless Account
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Hi, I have never had an account with ATT. I recently alerted notified that I have an account in collections with this company that was opened on 2/4/2020- for 1432.00. I believe that this is fraudulent and I have been a victim of Identity theft. HOW DO I GET THIS RESOLVED AND FIND OUT HOW THIS HAPP
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Wireless Account
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I received an email from Att.net/Yahoo that I haven't updated my email to the new version and I will lose access to login to my mailbox on April 28. There is a link to click to authenticate my account. Is this a real request or a scam?
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AT&T Mail Login & Security
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Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks
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Account Features
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Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top. Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so. Naturally, there
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AT&T Mail Login & Security
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I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------
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AT&T Internet Account