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DirecTV Job Scam?

I got a text from a guy that he identified himself is HR Manager of DirecTV. He told me that I got into an interview through Wire App. I did the interview and got a phone call on the next day from them to inform me that I got hired. He transferred me to a team leader and she told me to buy an iPhone

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775

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Microsoft Surface Duo Unlock Request Denied for Fraudulent Activity

Hi I bought a new Microsoft Surface Duo from Amazon. I bought an AT&T locked Duo because it is cheaper and I read that it is easy to get it unlocked. Upon receiving, I did an unlock request and after waiting for some hours, I got an email that my request was denied. It said because the dev

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32

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

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50

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Stolen Phone Number

I think someone stole my iphone phone number. My grandson received a call from my phone number; once he answered, it was a robotic voice stating ’Grandon help me’. What can be done about this, if anything?

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96

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'Secure PIN' AT&T Text

This is the second day in a row I've received a text message that states: "AT&T Free Msg: Do not share your Secure PIN unless you personally contacted AT&T. Secure PIN is ******. Didn't contact AT&T? Call us at 800-331-0500 ASAP. Is this legitimate? I refuse to call the number unti

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1.7K

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No support

I’m pretty frustrated because I received an email that someone ordered a phone from my account which was unauthorized and clearly fraud.  I was able to manually cancel the order myself and changed all passwords and security questions unfortunately whenever I was attempting to find out how to report

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156

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Fraud department contact

Someone opened an account in my name with AT&T U-Verse and I first found out about it when I got a notice from a collection agency. I contacted AT&T which is a struggle as hold times are close to 2 hours and filled out a fraud package they sent me. They then send me a boiler plate letter say

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2.2K

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

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193

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Cell rings, caller ID shows my cell # and recording says it is AT&T Security and asks for ss#

On Wed. 6/22/16 my brother called me about something that happened with his cell phone (that is on my account). He said it rang at abut 9:20pm and caller ID showed his number - he answered and heard somethinig along the lines of "this is AT&T Security and the account is flagged we need last four

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65K

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Unauthorized changes to my account

I have extra security on my account due to fraud by AT&T employees at least three times and yesterday my active second line was ported out without my permission. I’m shocked all of my clients confident text messages, photos,  documents, and numbers are now in the hands of a stranger. My ac

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151

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Is a repair bill from Schifrin, Gagnon & Dickey for a cut cable legitimate?

I cut the cable (that was buried about 3 inches deep btw) planting a flower. The tech fixed it uneventfully.  Six months later I received a letter from "Schifrin, Gagnon & Dickey" with a bill.  The letter looks like a scam to be honest.  Also (suspiciously in my mind), they say t

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430

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I canceled my entire service with ATT within 14 days of switching was was billed for full month and over the price of the plan selected

I decided to try out ATT as a cell carrier, but the coverage area at my house was worse than my previous carrier. I went back within 14 days and canceled the service because I could not make calls from my house with ATT.  I received a bill 2 months later for full monthly service even though it

Questions

403

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Two "AT&T employees" door-to-door legit?

In our growing neighborhood in the past four years, we've had at least three AT&T door visits which hasn't bothered me until yesterday.  Prior "ATT" visits were typically congenial - I'd mention I was satisfied with my current provider in all aspects- reliability, price, bandwidth, etc. Th

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11.6K

18

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Abuse of my Gmail address - fraud

Hi, a few month ago, I received emails on my gmail account that I bought something on ATT. I didn’t even know this company so I ignored those mails because I considered them as spam. Unfortunately, I now get demands to pay open bills for what I have never purchased. Seems as if someone is abusing

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232

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Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

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9.9K

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my phone is not working anymore.

So, my phone is around 4 years old, and it is the iPhone 12. So apparently my phone now has a passcode, but I never put one on. my phone updated and I can't get into my phone due to the code. I was wondering sense it is a prepaid phone if i am able to swap for the same phone and put the sim in. wil

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33

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AT&T is committing consumer fraud. We were deceived into 'Buy One, Get One Free' Promotion for Apple Watch

We bought an Apple Watch for my daughter and the AT&T store representatives insisted we take the promotion for a 2nd free watch 'because it was free.' They also told us we didn't have to activate the 2nd watch if we didn't want to use it.  Come to find out months later AT&T has been ch

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4K

57

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

282

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Trying to verify email from AT&T to update my email

I received an email from Att.net/Yahoo that I haven't updated my email to the new version and I will lose access to login to my mailbox on April 28. There is a link to click to authenticate my account. Is this a real request or a scam? 

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33

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Someone is using my email

Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?

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165

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