Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe.  AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Hi, I have never had an account with ATT. I recently alerted notified that I have an account in collections with this company that was opened on 2/4/2020- for 1432.00. I believe that this is fraudulent and I have been a victim of Identity theft. HOW DO I GET THIS RESOLVED AND FIND OUT HOW THIS HAPP

Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer s

At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message. Why is this happening? I never initiated a PIN code request for login.    AT&T Free Msg: Please use this single-use PIN to complete

I received the new member reward card a few days ago. There should be two rewards. One is for the new member, the other (I do not remember how much it should be, maybe $100 or $150) was from a coupon code received when I paused the service application process online. I haven't received the other one

I received a phone call this morning, the caller claimed to be AT&T employee and gave me his information (Mark, employee ID: 915646) They claimed that a new number 626 757 9359 was registered under my name on Mar 1, 2023, and it was then used to send scams. What was concerning is that they k

I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------

I paid off my phone in the amount of 1391(not sure why so high) but I paid and I was told my phone would be unlocked instantly. That never happened, called the next day, was told 24-48 hours. I then called back and was told the same thing. 1 week later I called again and was told that since service

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

I am so, so disappointed in AT&T. I spent 16 years with VZW and switched to AT&T this past January because I have satellite and decided to switch cell phones as well. 5 LINES.. FIVE. Yet, I've spent more than 2 hours on the phone and 3 phone calls to get AT&T to correct their own mistake, and yet I'

Cannot change my plan either on line or via 611 I am only offered smart phone plans. Why is this so? Why can't I self serve changing this option? You may offer to speak with a customer service rep but having waited on hold for hours for the last several months to change the plan I capitulate to just

Happened to me in July. Still no resolution.  Phones were purchased at a Best Buy in California and I live in middle America.  I immediately logged in and changed my account login info and blocked the phones.  Finally found the fraud number and went down the rabbit hole of voice resp

I rec'd the following message on my AT&T email account at 12:58am EDT: Hello,You recently talked with someone at AT&T or told us online you forgot your User ID. As you requested, here's the User ID information for your AT&T online account(s). To sign in, enter the User ID for the acc

I went to questionably sane lengths to qualify for an AT&T offer of BOGO+ $300 VISA reward card but never received the card. The $300 was integral to the purchase decision.I was on vacation when a phone on our plan needed to be replaced.The requirements stated that the upgraded phone and new phone l

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do