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Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti
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Wireless Billing
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Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!
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AT&T Fiber Installation
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My wireless number does not show up as VALID on other's phone when I call them. I have reached out to technical support and they haven't been of much help. The last representative suggested that I reach out to the fraud department but when I asked how I go about that I was provided with the link att
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Account Features
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I used prepaid sim card before. And I didn't want to use it anymore. So, I went to store, and talk them to cancel the autopay. The employee said that my autopay canceled. But it didn't. 1 weeks ago, my fee is paid automatically, so I'm really annoying. I went to store which got a mistake, but they
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Wireless Account
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Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls. Is there a way to clear this and prove that we are a legitimate company?
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Account Features
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hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand
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Other Phones & Devices
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I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect. So I thought the Forum might have more/better suggestions.
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Data & Messaging Features, Internet Tethering
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Has anyone gotten any e mails supposedly from att/yahoo saying to click on box to update my info by a certain date or mY account will be deleted. I have not done this, but wondering if this is legitimate or a hack. Please advise is anyone else has gotten this or knows anything about it. Thank you
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AT&T Mail Login & Security
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I have been with ATT for years (more than a decade) but I am biting the bullet and switching to T-Mobile at the end of this month. I have been duped one too many times on promises to provide credits, change plans, etc. In just the last couple of months I have over paid almost $300, promised credit
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Wireless Billing
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2023 and having same issue home expert esteban Navarro came to our house and promise a bunch of stuff that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to b
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Wireless Account
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Good Morning, I received a letter from ERC this week claiming a debt owed to AT&T. While the alleged debt owed is relatively small, $96.70, I am not about to pay a debt that isn't legitimate. The debt collector said that this was a past due amount from 2012 (over 7 years ago). Since then, not only
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Wireless Billing
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On 7/29/2021 unauthorized transaction $ 2758.69 from ATT, but I didn’t notice until DEC 7,2021, my bank refused to reimburse it to me, because too much time pass. it is a lot money, I don’t know how I get my money back. please help
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Wireless Account
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Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde
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Phone & Device Upgrades
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I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A
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AT&T Cell Booster
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A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), and an iPhone 8 for free if I switched to a new plan with unlimited data, talk, text. I agreed to the terms, got my plan changed from 10GB a month to Un
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Phone & Device Upgrades
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I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?
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Account & Usage
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I am an AT&T prepaid customer and I want to know my account number I have been trying to call the customer care through 611 but no one attends the call. Is there any email id for att prepaid to contact
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More AT&T PREPAID Discussions
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I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed. Some of my texts to people were getting rejec
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Apple
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I think someone stole my iphone phone number. My grandson received a call from my phone number; once he answered, it was a robotic voice stating ’Grandon help me’. What can be done about this, if anything?
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Apple
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Hi, a few month ago, I received emails on my gmail account that I bought something on ATT. I didn’t even know this company so I ignored those mails because I considered them as spam. Unfortunately, I now get demands to pay open bills for what I have never purchased. Seems as if someone is abusing
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Wireless Billing