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Charge pending expired

Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti

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429

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Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

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1.1K

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My wireless number does not show up as VALID--Stir/Shaken

My wireless number does not show up as VALID on other's phone when I call them. I have reached out to technical support and they haven't been of much help. The last representative suggested that I reach out to the fraud department but when I asked how I go about that I was provided with the link att

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65

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Do not user AT&T. They are swindlers!

I used prepaid sim card before. And I didn't want to use it anymore. So, I went to store, and talk them to cancel the autopay.   The employee said that my autopay canceled. But it didn't. 1 weeks ago, my fee is paid automatically, so I'm really annoying. I went to store which got a mistake, but they

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130

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Fix Legitimate Company Showing Up as Robo/Scam

Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls. Is there a way to clear this and prove that we are a legitimate company?

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88

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

145

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blocking a text spammer

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Questions

567

5

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Getting several e mails who say they are ATT/YAHOO telling me to click on the button and update my email info. is this a hack?

Has anyone gotten any e mails supposedly from att/yahoo saying to click on box to update my info by a certain date or mY account will be deleted. I have not done this, but wondering if this is legitimate or a hack. Please advise is anyone else has gotten this or knows anything about it. Thank you

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473

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Enough with the Deceptive Pricing Practices

I have been with ATT for years (more than a decade) but I am biting the bullet and switching to T-Mobile at the end of this month. I have been duped one too many times on promises to provide credits, change plans, etc. In just the last couple of months I have over paid almost $300, promised credit

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216

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Home experts fraud

2023 and having same issue home expert esteban Navarro came to our house and promise a bunch of stuff  that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to b

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93

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Debt collector calling me for a 7 year old debt!?!

Good Morning, I received a letter from ERC this week claiming a debt owed to AT&T.  While the alleged debt owed is relatively small, $96.70, I am not about to pay a debt that isn't legitimate.  The debt collector said that this was a past due amount from 2012 (over 7 years ago). Since then, not only

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253

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Unauthorized transaction $2758.69 from att to my bank account

On 7/29/2021 unauthorized transaction $ 2758.69 from ATT, but I didn’t notice until DEC 7,2021, my bank refused to reimburse it to me, because too much time pass. it is a lot money, I don’t know how I get my money back. please help

Questions

2.4K

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Brand new defective device and AT&t will not allow me to exchange

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

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51

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Cell Phone Signal Booster Registration??? AT&T is denying they allow these!?! Amazon says they Do! Who is lying to me???

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

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2.6K

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SCAMMED by Bj's AT&T Representative

A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), and an iPhone 8 for free if I switched to a new plan with unlimited data, talk, text. I agreed to the terms, got my plan changed from 10GB a month to Un

Questions

4.9K

12

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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

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63

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I am an AT&T prepaid customer and I want to know my account number

I am an AT&T prepaid customer and I want to know my account number I have been trying to call the customer care through 611 but no one attends the call. Is there any email id for att prepaid to contact

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201

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

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48

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Stolen Phone Number

I think someone stole my iphone phone number. My grandson received a call from my phone number; once he answered, it was a robotic voice stating ’Grandon help me’. What can be done about this, if anything?

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83

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Abuse of my Gmail address - fraud

Hi, a few month ago, I received emails on my gmail account that I bought something on ATT. I didn’t even know this company so I ignored those mails because I considered them as spam. Unfortunately, I now get demands to pay open bills for what I have never purchased. Seems as if someone is abusing

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