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AT&T skipped ID verification safety protocol

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

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Official Solution

The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

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17.5K

72

unlimited and more plane + hbo

My plan started 11-2018, at that time the offer was you can choose a premium channel I choose HBO on 4-2019. I also received an email that stated with my unlimited plan I would get HBO for life. Now when I call, agents say that I never had HBO, or that it was a glitch in the system they went in corr

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62

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my server ip spam

Hi, i send marketing mails to my clients ,i send low volume like 2k suddenly my ip's are spam ,i don't know why ip's are got spam  Kindly fix this issue.

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26

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Email to set up password recover options?

Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?

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258

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This email is in my emails that are showing up in public search.

The email is mine, but the sbcglobal.net isn't my email, I don't even know what this is. So I'm wondering why someone used my email name to this address? This may not be a question that you can answer, it's a email in my public search under my name. But it was not me who used this address. Thank

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36

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Update to reconfirm your email account

I received an email asking me to verify my sbc global email account. It appears to be fake but I am not sure. Anyone know anything about it?

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47

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Cannot access my SBCGlobal email account.

I am locked out of my sbcglobal.net account. I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account.  I am wondering if it has been hacked.  I know what my password and my challenge questions are

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78

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Delete Fake Email

How do I delete fake email the has been setup in my name?

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11

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I received a request to delete my account

I received an email to my sbcglobal.net account which states:   AT&T_MAIL <[email scrubbed]>   Wed, Sep 2 at 9:45 AM    

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98

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ATT Email Account Hacked

I noticed I was not receiving emails on my AT&T email account, so I went to log in on a browser instead of through my phone and found that my password was not working, then realizing I had been hacked. I tried to reset my password, but the hacker already reset my security questions! Ugh! How can

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50

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My email on Instagram fraudulently

Someone is using my att.net email for an Instagram account. I've gotten several notifications that the password for that account keeps getting changed. Someone is logging into that IG account from Russia, I'm in the United States. How do I get my email removed from that Instagram account?

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278

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Latest and weird version of suspicious email: Expired email/closing accounts

I got this email today, 12/17/21. But unlike any previous such emails purporting to be from a Joey Ridz at AT&T, in the body of the email, below the message copied here,  the same message from Joey was repeated 4 more times, but with this above each of the other 4 occurrences: "On Saturday

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219

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AT&T Internet 300 Free Gateway for Online Orders - Holidays Offer

I placed an order online for AT&T Internet 300 on Dec 19th 2020. There was a promo that stated that the gateway is going to be free for 12 months and after the 12 months the standard $10 equipment fee applies. The promo also showed up on my cart as a separate line before I placed the order.

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58

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AT&T customer service has lied to me about the cost of my internet plan. (SCREENSHOT PROOF)

AT&T customer service has lied to me about the cost of my internet plan.​-AT&T Uverse11/24/2019:Originally, I was checking to see if I still had a contract with AT&T. I wanted to see if I would owe a termination fee before deciding to switch to a different internet provider. My internet

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277

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REWARD CARD NEVER ARRIVES

I was supposed to get a $100 gift card in the mail last month and it still hasn't arrived. I've called, chatted, been left on hold forever, and still no resolution.  The gift card has been claimed and said it was mailed out the end of July.  @ATTHelp @ATTHelpForums @ATTHelpFeedb

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25

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One Year Later. Still No MFA Option for my AT&T Logon

It's been a year since I subscribed to AT&T fiber Internet and there is still no way to secure my account with MFA. Today, I got an email that some miscreant tried to do a 'forgot password' on my username.  I appeal to AT&T to add this feature so we can better secure our myAT&T log

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54

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Missing Rewards and been more than 6 weeks of service activation

I enrolled in ATT fiber and they offered $150 and $50 (total $200 reward cards). I contacting them twice on chat, they showed their inability to do anything and gave reward center phone number that takes forever. This thing is like mail in rebates where most people do not follow up on the promises

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33

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false information and maskless technician

Recently two door to door salespeople came to my house and sold me on 1GB fiber. I asked them to confirm multiple times that this was fiber and they promised that this was the case.  Fast forward to today, the technician arrived at my door without a mask and tried to walk in even though I was

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110

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Fake att appointment

Someone called from a 929 area code to set up an att installation. It coincided with what I was expecting. I figured it was a scam when no one showed up at the requested time and att said they had no record of the order. I don't think I gave any sensitive information, but what is the goal of this

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193

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