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Receiving many emails meant for someone else

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

Questions

301

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Door to door AT&T sales people -- is it a scam?

A group of people are on my street today going door to door to sell AT&T fiber. Two came to my door and chated for while and then proceeded to get a lot of info from me to see "if I qualified." They did not show badges but showed some AT&T advertising collateral and used an iPad. Later I got

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4.1K

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Why is the credit management fee non-refundable?

So I got uverse recently after only having service disconnected for a month. They requires a 449 dollar deposit from me. They said they would refund $5 on every bill. Since this is a normal requirement for someone with no so great credit. I assumed if I cancelled I would be returned the remainder of

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7.5K

6

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Att Protection (Edited as per community guidelines). -

We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order.  The (Edited as per community guidelines) Automatically included us in protection advantage for 1.   What a (Edited as p

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79

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0

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Order Cancelled - Can't Verify Identity

I started new service with AT&T last month with 2 cell phones and a tablet.  Tried to order another tablet and order was cancelled.  Was told they couldn't verify my identity and I needed to go to a store with my ID.  I DID THAT!  The store folks verified me, called corporate AT&T and told me there

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1.4K

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Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

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111

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Maybe fraud.

I got this text from [EDITED]>Hi, it's AT&T. To continueusing our services, pleaseverify account ownership toprevent permanent accountsuspension. and it took me to this page…. [EDITED per Community Guidelines] is this legit?

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50

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Someone is spoofing my AT&T Wireless number. What can I do to stop this?

I recently fell for a Craigslist scam - the scammer was able to get a validation code texted to my cell phone, and had my phone number, and is now spoofing my number to make phone calls to similar phone numbers that share the same 6 digits.  As someone who constantly receives the spam calls, I detes

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1.3K

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This device has been flagged for fraud

A friend of mine (Friend 1) gave me an iPhone 11 Pro that was given to him by another friend of mine (Friend 2) who had it carrier-locked to AT&T under his account. I submitted the device to be unlocked yesterday, November 5, at 1:27AM CST, and received a notification that the device could not b

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159

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Customer Service Lied about Charges and won''t change it

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

Questions

212

1

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Closed

Account Suspension Scam?

In the last couple of weeks, we have received texts and wireless calls (on one, not both, of our cell phones) claiming that our "AT&T account is being suspended". However, we are paid up on all our accounts. The messages don't specify what type of account is in question or why it is being suspen

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1.1K

4

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My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

Questions

296

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Where is the Fraud Department located

I need to send a letter to the Fraud Department, and cannot find an address. There must be an office somewhere.

Questions

62

1

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

757

2

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New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

Questions

567

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Prodigy Account being Closed due to version upgrade?

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

Questions

382

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ATT Reward Card

How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.

Questions

287

4

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2 charges were taken from my account and I don’t even have an ATT account

Charged $394.00 on 03/31/23 and 01/05/23 for $135.11

Questions

416

7

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Cancel VESTA AT&T Prepaid

I was working in the US in 2019 and on return to Australia canceled my VESTA AT&T Prepaid service. I have been charged a monthly fee for VESTA AT&T Prepaid since November 2019. I want to cancel it immediately and be refunded for what now is a significant amount. I have tried calling the inte

Questions

449

2

0

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Line Suspended Because I Switched Phones

Like many people, I own multiple smartphones, and I occasionally switch between them for variety. Today I discovered that doing so caused my line to be suspended.  I had to get on a call with customer service to resolve the issue, and they said this is some fraud protection measure.  Now,

Questions

1.2K

7

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