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They lied to me about my rate and it’s even in there notes

Worst service in the nation. One thing I realized is that a snake will still be a snake even after you feed it. I’m done dealing with this service. All the frustration and disrespect, taking my money and laughing at me. ATT does not have to change. WE do. Stop letting these companies walk over us wi

Questions

36

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using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

Questions

65

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My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

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67

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Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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40

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

39

3

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purchase prepaid plan but have no existing phone number

Hello, Im currently planning a longer stay in the US, because of that i wanted to purchase a prepaid plan with ATT. As i do not have a 10 digit american style phone number i can enter when proceeding with checkout, I wanted to know, how can i proceed with ordering the prepaid plan online. Is there

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27

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Open frequencies Policy

Could you please provide instructions on how to resolve open frequencies for installation on an intervisal device

Questions

21

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iPhone problem

Is there anything to get someone from spying or using my apple account to make different accounts in my email or name? And stop being able to download video and auto from my iPhone to computer or some thing ? 

Questions

25

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I am getting cross market issue when converting my number

I have tried talking to customer service and went to three different att store to get my number port from postpaid to prepaid, I am getting a cross market block on my number, and no one is able to help me. I have been living in east cost for past 4 years and would like to keep the same number.

Questions

40

1

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Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

Questions

49

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iPhone returned yet mysteriously still being charged

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

Questions

65

1

AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

Questions

114

2

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Keeps signing me out.

I get to sign in easily without any stress but when I try carrying out any activity, say trying to add devices to the cart it logs me out immediately saying "sign in to your deviceYou've signed in with user ID: ******Have another ID?We can't find a wireless account for that ID. Have a different ac

Questions

1.9K

3

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Spyware on Iphone

How can I find out if there is a spyware on my phone.

Questions

68

3

Sales Representative Misrepresented Plan

A couple of months ago, I recently got a new Iphone 14, that at the time I was unaware came with the ability to host two numbers. The sales rep. I interfaced with at the time told me about a price decrease in our current billing and gave vague descriptions- thanks to that, our bill is now almost 100

Questions

43

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Need point of contact for Small Claims (Edited per community guidelines) - Southern California San Diego Area for AT&T Prepaid

Please help.  Last resort I need to file a small court claim against AT&T prepaid wireless as they canceled my wife's account with a balance of $543.02 remaining and no good options from AT&T to resolve this issue.   We contacted AT&T in January as they were going to shut off 3G to ensure that ou

Questions

107

16

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constantly having to reset password

Every 2 weeks I get signed out and I have to put my password back in. Problem is that it's not accepted and I can't get back in to my email. I'm forced to reset the password. If I want to sign in on my phone, the password will not work. I have to reset it which logs me out of my email on my PC. Then

Questions

373

2

AT&T absurd returns processing

I have been told countless times that the returns team has my returned unopened iphone but 5th rep i spoke to would not give me a timeframe of how long it would take for the phone to be inspected so that the “park” could be removed from my line. The phone was unopened, it isn’t right to hold my ac

Questions

39

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

101

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Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

Questions

65

10

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