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ATT worker grabbed my phone number and started texting me after setting up my phone

Adam with ATT came to my house to give and set up my new phone. He kept making sure which number was mine, and asking about me. I found everything normal until after he left, I got a text asking to hang out and when I was leaving. I asked who it was and he said it was him. He also implied that he wa

Questions

100

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0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

61

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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35

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went to a legit att store and was scammed by the greasy loser that sold my girlfriend and I phones

went to the local att store to add my gf to my plan and to get new phones. the guy there set me up with firstnet ( for being a hospital employee) and told me that for signing up i could get a watch.. i said no, he said even if its "totally free?". i said maybe and asked how it worked.. he said that

Questions

116

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Non-returned device fee

I recently had an issue with customer service and AT&T that still has me considering switching carriers. The only reason I'm posting about this is in hopes that no one has experienced it and were wrongly charged a fee for something. In April of this year, I upgraded my iPhone to a newer device

Questions

2.2K

14

rtt keeps activating mid call and dropping my calls

Just this week, RTT started activating on my phone when I am in the middle of a call. Suddenly, the other person won't be able to hear me and will eventually hang up. I see that this is caused by the rtt having turned on in the middle of the call.There doesn't seem to be a way to disable it or uni

Questions

665

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I've been charged for Prepaid service without my knowledge for over a year.

Over a year ago - in March of 2019 - I purchased one month's worth of data as a temporary measure. I did NOT want to turn AutoPay on, but yet it remained on until I noticed I had been paying regularly from then until now. ATT owes me nearly $500 for a service I didn't sign up for and didn't use. In

Questions

57

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SCAMMED BY ATT!!!!!

We have had ATT service for about 7-8 years. June 20th, 2020 we dropped the Direct TV service, returned the equipment etc and continued on with the phone and internet plan. ATT charged us the next month July 20, 2020 for the Direct TV that was cancelled. They apologized and issues us a credit on tow

Questions

693

1

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Sedgwick not responding to my claim

I have filed a claim with Sedgwick because AT & T cut my power line. I have a claim number.  I have responded with all documents in the correct time frame.  AT& T representative Tim Patterson and Sedgwick representative Catherine Mwamba both stated that AT &T is responsible an

Questions

664

8

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Closed

Bad business ( probably illegal) practice

My home & work is dependent on having an internet connection. I tried to go online this morning & got a message that my Internet was under a Voluntary  Suspension.  I didn’t suspend it but found out after making multiple calls that my service was being held hostage & AT&T

Questions

589

80

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Brand new device Unlocked Samsung S22 doesn't have Wifi Calling Option.

No wifi calling on my unlocked s22 + I got it today. I use Firstnet which is through ATT and same programming. Tmobile, verizon, sprint all accommodate unlocked phones. ATT doesn't care about customer wants and needs, and they dont care about people on its towers. They aren't even Verizon call qual

Questions

2.2K

7

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

80

4

Opened Iphone 14 pro box.

I ordered an Iphone 14 pro as a line under my friend’s AT&T postpaid plan. When I received the phone in the mail, box where the the phone was stores was sealed, but the Iphone box itself has been tampered. The seal in the upper and lower part of the box has been removed and 2 white circular stic

Questions

455

9

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Why Direct TV and AT&T Lost 10 Billion in 30 days After Deplatfroming NewsMax and OAN

I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.

Questions

1.5K

14

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Fiber installation - Problem with outbuilding? Is fiber really "available"?

I should begin by saying that there is no other available internet in my neighborhood unless you are willing to deal with satellite metered internet. Never mind the fact the phase 2 and 3 both almost completed in our subdivision are both "AT&T Fiber Neighborhoods" as the big signs love to promot

Questions

81

4

Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

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47

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iPhone problem

Is there anything to get someone from spying or using my apple account to make different accounts in my email or name? And stop being able to download video and auto from my iPhone to computer or some thing ? 

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24

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Falsely accused of Fraud due to terrible customer service & faulty business practices

Run-through of events I will start this off by saying that hopefully, this run-through will give a better understanding as to how broken AT&T is. My attempt to account for every single event that took place will hopefully shed light on what transpired, but being as so many things took place,

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166

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sbcglobal.net login issues

One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch

Questions

61

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Phone

Hello, I have a phone that I’ve had for months at this point. However the phone is in my step brothers name. He turned my phone off on December 21,2022 out of spite. I’m just wondering if/how I would be able to get the phone back in service under my own name. I paid it on time every month for 8 mont

Questions

56

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