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I work for at&t

I can’t get in touch with no manager I am a sales rep. A customer was approved for accessory installments and they wanted warranty or insurance so the only thing I seen for that is a tab that said warranty accessory.  When I put that on each accessory it 0 out the price I thought as employees

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Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

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69

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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104

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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85

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Att changed my tablet plan without consent!

I have the unlimited elite plan with HBO max and 40gb of hotspot per device. I have 2 phones and a tablet. I have had this plan a long time. Now this month, my tablet was given it's own plan with only has 15gb hotspot. Without consent and without notice of change..... How is that legal, and can I ge

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45

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Do not fall for offshore sales tactics

Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha

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65

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Customer service

I had a problem getting a new sim card for 2 phones. One of the phones was disconnected in the process and did not work for 10 days. To resolve the problem my accounts were closed then reopened. Now I am paying more. This company performs the worst customer service I have ever received. I have to pa

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53

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Account opened in my name how do I remove and fix my credit report and score

Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score 

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42

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at&t cellular scam stole sim

fraud at&t help support fraudulent action stealing active sim card account and information

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22

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Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

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43

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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

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Urgent

I applied online but the submission never went through and it took money from my bank

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35

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Closed

Bad business ( probably illegal) practice - Part 2

Fiber was installed at my residence on 11/10 by AT&T. I have filed complaints with the BBB, GA PSC, and the FCC. Before you start slamming me you have to remember (for those that can!) that this has nothing to do with technology and all about a bad business practice. Please don’t respond with

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A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

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77

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Device Incompatibility with Network Upgrade

I recently received a notification that my device will no longer work after the network upgrade planned to take effect in Feb 2022. On the informational page it states that any phones not capable of utilizing HD Voice (also known as VoLTE) would not longer be supported. After doing a bit of research

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138

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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73

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Closed

Att sales is lying to consumer about account look up and making new accounts to get a sale

Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over

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49

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The system cannot reset your password at this time. Call 611 for help.

i have tried calling and no one seems to understand that i just cant get into my paygonline.com account

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177

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Fiberoptic Hole

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

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69

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8 months of continuous attacks even after moving and changing routers 5 times

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

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