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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

Questions

56

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iphone and andriod on same plan cost more money?

both of my parents have andriods (samsung s22) and I do too but I'm looking into buying an iPhone (iPhone 12 pro max) and my dad wants to know if having and andriod and an apple phone on the same at&t plan will cost more coming from apples side. (is there a bill with adding a iPhone to before an

Questions

74

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Att notifying me every 2 minutes that I am logged into my bussiness account

I just activated my account in the ATT Business Direct portal, about 10 minutes later I started to recieve 2 to 3 calls every 5 five minutes, I now have over 50 voice mails. The calls are coming from 800-221-0000 When I try to call the help desk they keep claiming that this is not coming from ATT, b

Questions

52

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Deceptive Sales Practices

I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $

Questions

124

1

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

528

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BGW320-505 Modem not allowing DNS Mods

Yeah real nice AT&T... So you just up and decide to hijack DNS by not allowing me to modify it on the modem. Sure I set my DNS to 8.8.8.8 on the device and think I'm all well and good, but when I do a 'show ipconfig /all' I see it. My DNS Suffix Search List is set to attlocal.net. NEAT! So when I ho

Questions

1.6K

6

Closed

ATT is trying to scam me and pay for their mistake!

The following is the most utter corporate (Edited per community guidelines) I’ve ever heard in my entire life! I recently upgraded to the iPhone 14 promax on the upgrade program (that I pay extra for each month) in October. AT&T sent me my new phone along with “their” shipping label and box. I

Questions

265

11

AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multipl

Questions

604

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AT&T Lost my trade in phone

       Ive had a rocky start with my new account with AT&T. Lots of things have been messed up with our upgrade processes and now its looking like I'm going to end up paying for it. First AT&T messed up with my first upgrade when I had to make the purchase over the phone

Questions

431

1

Person who signed me up for Fiber told me I could waive the equipment fee- they haven't. What gives?

Just signed up for Fiber with AT&T and I was trying to change from Spectrum. The person signing me up told me I could call back and waive the equipment fee and when I did I got told that there is no equipment waiver. What gives?

Questions

44

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I want to have my own router

With the plans I will be signing up for, I dont want at*t equipment. i want to use my own. is there a way around the stupid fees?

Questions

47

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Bait and switch shell game

At&t offers to customers a 250 gift card if they add a line or open account by bringing in their own phone n their phone number and they do it online. Well I have tried to port in 3 lines with little success. When i tried port in a straight talk number they cancelled the order each time after 3r

Questions

98

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UNBELIEVABLE. Locked out of account 2X a week for "unsuccessful login attempts" - UNTRUE.

This is getting ridiculous, now happening multiple times per week: generally stay logged in on my at least two Mac laptops using the Firefox browser and using apple mail on my iPhone. I save my passwords within the app/device so I never, ever have an unsuccessful log-in attempt. IF I oc

Questions

57

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Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

78

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constant requirement to change password

For some unknown reason AT&T will only allow me to stay signed in to my email for two weeks on my laptop. My phone stays logged in indefinitely. Every time I try to log in after the two weeks is up, I get an error message saying "The limit for unsuccessful attempts has been reached. Click change

Questions

37

1

Unlock

Need to use this att Alcatel phone with qlink is it possible without fulfilling my obligations that I knew nothing about til after purchase

Questions

26

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Can’t get out of my ex fiancé is plan

My phone has been acting strange ever since my fiancé and I split and he won’t answer me. I didn’t even want to be a part of it anyway I don’t know who to talk to.

Questions

31

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wow, help or a scolding...??? hmmm.......

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with

Questions

47

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BACK CREDITS advice? Thousands paid over years of Access MyLan for 32 lines (all usb modems)

Through a business premier or AT&T account we have many many lines most all of them being the USB modems from AT&T. On nearly every single one of them I just recently came to the realization that we have been being charged $9.99 per line per month For over four years. Never use the service,

Questions

54

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Unauthorized line

I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched

Questions

16

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