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ATT Fixed wireless data usage not matching what is recorded on the residential gateway

Hello, I had the ATT fixed wireless product installed in June. Prior to that I had ATT DSL. With my DSL, we used about 50GBs of data per month. After we installed the Fixed wireless it jumped to 170GB in 9 days. This obviously caused many questions, because our internet usage habits did not change.

Questions

 • Wireless Account

1.1K

9

0

Accepted Solution

Official Solution

Will AT&T Fixed Wireless let me use my own router?

I just ordered Fixed Wireless. Currently I have AT&T DSL Elite Pro, at 6mb speed.  My $350 Asus RT-AC3100 gaming router is set up perfectly for all the things I use in my home and works flawlessly. I do not want to stop using this expensive and very capable, fast router in exchange for AT&T's gatewa

Questions

 • AT&T Internet Features

4.3K

3

0

0

Accepted Solution

Official Solution

Wifi Gateway Authentication

Long story short; I have fixed wireless. About every month or so since I had the service installed, my wifi gateway seems to "forget" that I've authenticated my account with it. All connections will are still good, all lights on the router will be green. Resetting router and antenna don't do anythin

Questions

 • AT&T Internet Equipment

8.4K

1

0

Accepted Solution

Official Solution

VPN for Fixed Wireless

I am thinking about getting AT&T fixed wireless for my home. I work from home several times a week and need to know if I can connect using a VPN. I understand that with satellite VPN speeds are about the same as dial up. Is that also true for fixed wireless?

Questions

 • AT&T Internet Features

3.1K

3

0

Note To All AT&T Customers Looking for NAT troubleshooting for Fixed Wireless

Note to anyone trying to fix NAT settings for Fixed Wireless: It Can't Be Done. This answer comes from deep diving and long phone calls, transferring me to one branch to another to main headquarters. The problem that Fixed wireless has is that it is a cell type dialer and they restrict anything bein

Questions

 • AT&T Internet Features

223

0

0

0

Why does Att continue to restrict access

Ok att. I don't even knew where to start. 1) I've been a customer for over 14 yrs. Still I must pay through the nose because I don't have a family of 4 .If did choose too overpopulate the world will cell phone users  all four of us could be on unlimited for the price I pay for just my phone and tabl

Questions

 • Network Coverage

101

1

0

0

Help with fixed wireless not connecting

My fixed wireless stopped working 4 days ago. It says it cant find my IP address. Troubleshooting says to reboot gateway, which I've done about 5 times now. The 2nd option says to unplug the power source to the external antenna. I cannot at all find where the antenna (mounted outside on my roof) con

Questions

 • AT&T Internet Equipment

82

0

0

0

Microcell with Fixed Wireless Internet Service?

Hi everyone, I have a big problem I'm hopeful someone will be able to help me with. For years with AT&T, we have never had cell phone service in our house. The local AT&T store was very good about agreeing to provide a microcell/femtocell to solve the problem, which got me quite excited! 😉 Unfortun

Questions

 • AT&T Cell Booster

827

3

0

0

Fixed wireless NAT type issues

Here goes;My NAt type is strict, the pace 5268ac does not allow me to access pinholes and dmz settings. UNLESS, i factory reset it and unplug the internet in ethernet cable. Upon doing the factory reset with data cable unplugged i can access all the options the pace 5268ac should have. I did this an

Questions

 • AT&T Internet Features

4K

7

0

Over 60 GB data in less than 24 hrs, not even home!

I'm hoping someone may have an answer to our question. We got AT&T fixed wireless installed yesterday. The guy left around 3pm. We watched ONE movie on netflix. Played plants vs. Zombies for a couple hours, waited a few hours and went to bed. Before bed, our data usage was just under 2GB. We listene

Questions

 • AT&T Internet Equipment

677

7

0

0

Pc gaming on Fixed Wireless

So i live in a really rual area, with virtually no one useing fixed wireless in my area. We've had salesmen tell us that we have a really srtong signal in the area were looking to move, and we get 5 bars of cellphone service at this house... but im wondering if i can game on my pc on fixed wireless?

Questions

 • AT&T Internet Plans

840

1

0

Need Engineering department to remove u-verse availability

I need help in removing the U-Verse availability from our address so that i can get fixed wireless internet. Uverse speeds here are only 768 kb/s while fixed wireless starts at 10 mb/s.  I can't get a fixed wireless site survey sent here until the u-verse availability is removed. Please help! Thanks

Questions

 • AT&T Internet Plans

100

0

0

0

Fixed wireless out

I tried calling in this morning and after an hour and waiting for the 4th person I gave up. Noone in the conglomerate phone tree seems to even know what Fixed Wireless is, but they keep billing me for it every month. I made the mistake of thinking the other day how good this service has been. But no

Questions

 • AT&T Internet Equipment

334

2

0

0

Cant Play most of my Games on Fixed Wireless

Ok so i switched to fixed wirless end of last week.  Happy as could be seeing over 50mb down and anywhere from 4 to 20 up when i was under 10 before.  But any game that uses its own launcher wont work with fixed wireless.  I can switch back to my other isp Fast Net LLC and log right into my games. I

Questions

 • AT&T Internet Plans

2.9K

4

0

0

IPv6 Fixed Wireless

Eventually "Fixed Wireless" will be available where I live. Years ago I was an early adopter of Verizon's "Home Fusion" now called "LTE Installed". Their service provided a public adressable ip pool. AT&T has opted not to do this however with their take on fixed wireless. This is creating havoc on t

Questions

 • AT&T Internet Plans

269

0

0

Switching to Verizon, Thanks Anyways

I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we

Questions

 • AT&T Internet Plans

122

0

0

0

ATT Fixed Wireless Internet Let's get the truth hammered out!

About 5 or 6 months ago I seen that ATT fixed wireless internet was available at my residence so I decided to jump at the opportunity. ATT checked my credit and set up appointment. The day of the appointment I received no text or call from tech. I go outside and he is in his van on the phone. I am t

Questions

 • AT&T Internet Installation

344

2

0

0

CAF 2 area, legacy DSL, no fixed wireless..

So here is my question.  My home is in an area with legacy DSL, no Uverse service at my address.  I am about 3 miles from the cabinet so I get about 1.2mbps download speed.  I am also in a CAFII census block where AT&T took government money to improve services.  Fixed wireless is now "available" in

Questions

 • AT&T Internet Installation

181

1

0

0

AT&T Fixed Wireless Disconnections

I had this Fixed Wireless service installed on August 6th. As soon as the very next day I began to experience outages ranging from just a few moments to ~2+ hours. Only having 14 days to evaluated this service I called and asked for a tech to come check it out. The techs arrived on August 13th and b

Questions

 • AT&T Internet Equipment

1.2K

7

0

0

AT&T Fixed Wireless Eligibility

I currently live at a house that can only get AT&T DSL (the most recent one, ADSL/VDSL, I believe). No other options exist; no other cable or DSL provider is available to us. Furthermore, AT&T has eliminated our 6Mbps plan, and if we change it, the only other option is a (very insufficient) 1.5Mbps

Questions

 • AT&T Internet Plans

1.1K

2

0

0

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