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Questions about your Digital Life Controller (DLC)?

You have received an alert regarding your DLC.  Have no fear, Solution Center is here!  All you need is your Digital Life App.   From the App Menu, select Solution Center --> My Devices --> Digital Life Controller   Then choose the best solution that fits your need: How do I use Learn more about He

Questions

 • Troubleshoot

10.8K

2

0

Accepted Solution

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How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

 • Data & Messaging Features, Internet Tethering

200.7K

293

Accepted Solution

Official Solution

AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.8K

4

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0

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Official Solution

Web Page not Loading - Fix it Now

What is your Cache and Cookies?Your cache is used by your internet browser to speed up page loading. Files are stored on your local drive so your browser does not have to constantly download them.Your cookies are a small file that store your preferences on a web visit.   Why you should clear

Questions

 • AT&T Internet Equipment

13.1K

2

0

0

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Closed

Game Time - Channel Listing & Troubleshooting by AT&T (U-verse)

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

Questions

 • Watching U-verse TV

4.2K

2

0

0

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Closed

Internet Quick Fixes - AT&T Internet Troubleshooting

Fixing it is easy and as simple as resetting the modem. By doing this you can: Improve low speeds Get back in service (loss of internet) Improve poor Wi-Fi performance Resetting the modem is simple. Below you will find a quick how-to guide. Along with that, you will find overlooked fixes that can

Questions

 • AT&T Internet Equipment

102.3K

32

0

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Mobile Troubleshooting - Help Information From Your Community Team!

Welcome to the Mobile Troubleshooting Hub! A One-Stop Shop For Your Troubleshooting Needs!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have s

Questions

 • Network Coverage

81.9K

30

0

Accepted Solution

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Group Messaging Not Working on iPhone - AT&T Community Solutions

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that!   How To Restore Group Text Functionality Fix 1 Close and relaunch the Message

Questions

 • Data & Messaging Features, Internet Tethering

212.5K

41

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I'm paying for "Fast", "Fiber Optic" internet, and can't even load webpages.

I am currently paying for UVerse, 45Mbps, Fiber Optic internet. I can't load Facebook, check email, play video games, watch Youtubes, etc..   Below are some diagnostic printouts:     Whomever this is "2602:300:c533:1510::5" needs serious fixing. Now.

Questions

 • AT&T Internet Features

485

3

0

0

Intermittent Disconnects

Is that supposed to happen? I have the router/modem set up exactly as required, and it will randomly disconnect every 2 hours or so, sometimes sooner, it's getting a bit frustrating and needs to be fixed, any advice?

Questions

 • AT&T Internet Equipment

1.2K

16

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Re: UVerse Battery Backup

Does the u-verse battery backup you purchase have to match a specific type of modem?,Are there different modems in service that require a certain type Uverse battery, or are the batteries for sale by Att universal, and where does battery plug in?, to power supply input??......I must have phone servi

Questions

 • 2016

9

0

0

0

Samsung S7 Loud Smoke Detector Alarm from phone

Hello all, shrill smoke detector alarm sound just started happening to my wife's Samsung S7. Its been doing it for about a month now. THen it will stop for a few days then it has just started up again about 15mins ago. It was doing it several times daily. We hadn't heard it in a couple weeks towards

Questions

 • Samsung

257

0

0

0

I had DSL less than 24 hours ago and now they are saying its unavailable.

So I live in a rural area about 2-3 miles from the town and I was online doing school work, socializing, etc, then the internet light shut off (Which happens time to time (for me at least) ). I called support and gave them my home phone number. They come back with "DSL is unavailable in your area."

Questions

 • AT&T Internet Plans

206

1

0

0

fix your billing records

how do i get at&t to fix their billing screw up. i paid a bill and i have the payment confirmation. i still have been unable to get anyone from at&t to fix the messed up billing record. i am paying a stupid amount on DSL when i could be paying less for a better service but i am unable to change serv

Questions

 • AT&T Phone Account

458

2

0

0

Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

Questions

 • AT&T Internet Features

227

2

0

0

Slow Mobile Devices – Troubleshooting and Things to Know From AT&T

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, or restarting. I cannot promise I can get your device back to

Questions

 • Other Phones & Devices

12.2K

2

0

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Any way to Reset IPv4

I figured this only really fit in "Security", if it is in the wrong section I hope a moderator would be able to move it to the proper one but,Recently I joined a sketchy TeamSpeak server and I've learned that my IP is shown in the console logs of the server, I put 2 and 2 together and realized my re

Questions

 • AT&T Internet Security

122

1

0

0

Samsung Galaxy S4 Issue

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

Questions

 • Samsung

1K

7

0

0

ORDER STATUS. LACK OF URGENCY FOR LONG TIME CUSTOMERS.

I have ordered my new phone online and AT&T had given me ranging dates when it will be shipped out. Well, it has been passed that! October 1 - October 3.  it is now the 8th! My current phone I'm using is busted and the screen goes blank at random times. So when I get a text, I won't be able to see i

Questions

 • Phone & Device Upgrades

782

0

0

0

Has anyone experienced or experiencing an outage?

I've been a U-verse customer since 2014 and this is the first outage I've experienced. I'd like to know if it is normal not to notify customers of the outage and ask them to check their connection every two hours until the issue is resolved. Outages happen and I can respect that issues will arise wi

Questions

 • U-verse TV Account

765

10

0

0

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