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Dare I ask? Why is Fiber Being Throttled?

I noted when we had a "speed" issue before and the tech called in from our home that whom ever he spoke withadjusted the speed.. and did an oops when he went to 900mbps and backed it (the speed) down to 600 area...as if the speed was being throttled?One would assume no way one will get 1000mbps ...

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