A few days ago, I changed my fiber plan from 500 to 300. I was using the ATT app. When I was placing the order to change the plan it did not mention anything about an installation and if it did, I would have not clicked on that. The next day I check my order because I find it strange that the plan d

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

SoCal Area Remodel, have Fiber available but have not ordered service yet. Can I get AT&T ordered and they come out to run fiber during a remodel? Will they come out during a remodel to do work? I want the Fiber ran to the gateway inside the house in a specific area and not on the exterior wall

I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co

Hi, I have a conduit installed from the side of my house to inside of the house. So I am thinking which cable (RG6 or Ethernet) should I get for fiber internet connection with AT&T?   They can install their gateway(or whatever it calls) outside of the house, and I just wonder which ca

Upgraded from U-verse to Fiber. Unable to send email. Email service is with Network Solutions, POP3 using Outlook. Outlook error is Task '[email scrubbed] - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, c

I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne

Cannot access my internal network resources, ie mydomain.com or my plex server after setting up my new AT&T Fiber service with the BGW320-500. Done lots of googling and found lots of other related articles and they either have a fix for it that doesn't work for me, ie using google DNS or setting

On 11/30, I had maintenance men working on a drywall repair in my apartment. They unknowingly cut my fiber internet wire. I work from home and Wednesday is my normal day off. When I discovered I had no service, I restarted my Gateway three times and the service never came back on. I called tech supp

Hello, I have a huge interest in signing the AT&T fiber plan but I have one concern. During the plan selection Im being offered the option to have the AT&T Wi-Fi Gateway device for 10 a month. The question is, I already have a Google Nest mesh system (1 router + 4 extenders) and I would l

I received a call a week or so ago from AT&T Construction indicating my new fiber install was scheduled for burial before Aug 10, assuming the utilities had been marked. Is there a way to get in contact with this group to discuss their schedule as they are late and I have to keep warning the la

For the stable operation of the mail server, I need a static IP address. In the technical support chat, I was told that I have to pay for a minimum of 8 IP addresses. To connect, I have to schedule a visit from a technician. Question 1 - can I connect remotely, don't expect a technician visit.? Q

Hi, I'm not looking to pay $10/mth for equipment and was wondering if I could just buy the gateway, and not rent it. If I switch to AT&T it's for the long haul, and 5-6 years from now I'd rather not be paying $600-700 (and counting) for a gateway.

I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?

I'd like to contact the San Diego representative who can discuss adding fiber lines from the box on the street to our condo community. We were told by the last tech that there is a push by AT&T to convert certain buildings with fiber. He never called back with the contact information...

I live in rural Wisconsin (zip 53080) where AT&T's Internet offering is Internet Basic (768kbps).I'm curious about how to signal interest in having a high-speed offering, or know about existing plans.Thank you.

I can see by your coverage map that Fiber Internet is offered about 10-12 houses from me, yet I cannot get it.  I am desperate to terminate my Comcast service due to many issues of them being extremely "shady" with their ethics and billing discrepancies.  That is the nicest way I can put it!  What w

ATT 1000mbps -- can I use my own modem to save money? Looking to sign up for the 1000mpbs plan.  Can I save money buy buying/using my own modem?  Or, will AT&T charge me anyway for this?

When Fiber will be available in 48323? Date Range would be fine.

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.