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Lost HBO Max benefit after UPGRADING my internet

So I had 1 Gig fiber internet, which included HBO Max for free as part of the service. I HAD to upgrade to the 2 Gig internet as the 1 Gig was not supporting my work from home internet needs. I was constantly kicked from video meetings. Easy no problem to upgrade, I have to be able to do these meet

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72

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How to cover a large house/space?

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

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663

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New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

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2.1K

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Best Router/Gateway/Modem for ATT FIber

I am looking into switching to ATT Fiber and wondering about equipment. My house is fairly large and has plaster walls which makes it hard to broadcast wifi signal across the entire house. First, would the gear ATT provides be fast and cover my entire house? And if not, would it be possible to eithe

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1.3K

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AT&T fiber install question

Hey everyone, So we are new to Fiber as a whole. I signed up today and was under the impression that someone would be coming to handle the install. But now it's telling me to be on the lookout for the self installation kit. My house is 7 years old and fiber is relatively new in the area. I'm uns

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3.1K

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Failing to set up IP Passthrough between BGW320-500 and TP-Link mesh

I am trying to set the modem/router provided by AT&T to IP passthrough so that my mesh system can forward ports (see image below). I have also turned off the WiFi network created by the BGW320-500 router. However, when I access TP-Link's configuration page, I still see an internet IP Address whe

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257

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UPS battery for BGW320

Due to extreme cold weather, we're experiencing rolling blackouts here in Texas and I was wondering if a UPS or battery backup would work for my BGW320 in this situation. In other words, does anyone know if the fiber coming into my house is impacted by a rolling blackouts outside my home? It makes n

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436

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BGW-320 devices with static IPs

Hello, So due to issues I'm having with port forwarding to my Plex Media Server when using IP Passthrough I've decided to try assigning the container running PMS an AT&T provided static IP. Here is my configuration: <<INTERNET>> ------ <<BGW-320>>  ------ <

Questions

1.5K

8

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How Should I Extend My Network?

I currently have atnt Fiber 500 internet with the BGW320-500 router/modem. I have attached a Google mesh system to it and have 1 point downstairs and 1 point upstairs. I shut off the atnt modem and bridged(I think) the google wifi with a pass-through. I still get (double nat/strick nat) if anyone kn

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37

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Faster speeds at new address?

We are in the process of building a  house with an estimated completion date of 10/31/18. Currently, the fastest internet speed offered at our new address is 50mpbs. We do a lot of streaming and working from home, so I would really like to see how feasible it is to get faster speeds than this. Is th

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378

3

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Damage after Sub's installed Fiber Optic through my back yard.

Hi,To Whom it may concern,The contractors that installed Fiber Optics through my back yard broke my Sprinkling System in Two places. I have miss placed the Door Hanger for the number to call to report this issue. Please Call me ASAP regarding this issueat Thank you

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1.5K

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Please explain your seemingly random and unchanging fiber availability in my area

Hello. I live in the 48093 zip code - Warren, MI. Your availability map shows fiber coverage on a ~10ish square block area a few hundred feet across the street to my north, and an even bigger ~25+ square block area across the street to my east. Yet in the last six months, there has apparently been n

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80

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timeline to light up fiber

How can i get information about when the fiber on my street will become available for service. zip 94530

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600

3

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What does AT&T Fiber get me other than fast internet?

I've gotten a notification that I'm eligible for AT&T Fiber.  AT&T's promotional material touts fast internet, which is great.  But will there be any improvement in my Uverse television service? Right now I've got U200 with 18mbs internet.

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969

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Fiber to my community is not live

I live in a newly constructed community.  AT&T is the only telecommunications provider, however there have been some issues we are unable to get answers for.  The only service any home on my street can get is 1.5Mbps internet (that number is not a typo).  This is in an area with fiber and the tech t

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583

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Fiber in my neighborhood

I'm the HOA president for our neighborhood of around 100 homes in Roswell, GA. Fiber is available .8 miles down the road in another neighborhood and has been available for a couple of years now.  I assumed fiber would be run in our neighborhood shortly after but unfortunately it has not happen

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794

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HOA Fibre Connection for 160 Condo's

Good.Day. I'm a member of an HOA Board for a complex of 66 Homes and 160 Condo's. We are in East Oakland, Zip code 94603. I've been told by another member of the board that Fibre is bow available for the 66 homes, but not for the 160 Condo's. In fact one of the board members wbo lives in one of the

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56

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Internet access drops sporadiaclly

I recently got ATT Fiber installed [10 days ago] and I'll be working online for a while and then it just cuts out and I have to go to my available networks and manually connect. Rather frustrating.  Can someone tell me why this is happening? It didn't happen with XFinity ! FYI - the wire is n

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330

20

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Unable to forward port 443 on Pace 5268AC

I'm trying to setup a web server at home for fun and games. A normal HTTP server on port 80 works fine. However, I setup a redirect to HTTPS on port 443, but the gateway does not allow me to forward that port. It tells me: The port 443 in the service conflicts with the device managed port 443.

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432

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I need a contact from someone in the engineering department.

I need to have some AT&T Cabinets relocated in the Roswell, GA (30075) area. I need a contact from someone in the engineering department.

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