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What connects the GPON to the gateway inside the home. Still RJ11?

I just scheduled installation of AT&T Fiber service because we have had many issues that AT&T I&R has said were due to deficient transmission on one of our 2 bonded pairs. We've had a 15 foot trench in our yard for about a week now, dug by contractors working on behalf of AT&T. We've been told our t

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

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351

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What Netgear WiFi modem routers work with AT&T Fiber internet?

What Netgear WiFi modem routers work with AT&T Fiber internet?

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339

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Chinese social media app video blocked by AT&T Fiber

I have been a Fiber customer ever since the pandemic began, but this problem started very recently. I haven't been able to access the Chinese social network (Weibo) normally for more than 2 weeks. Most of the time, if I try to open any video in the app (Weibo International), the video would not open

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777

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Will Corded Phone Work In Power Outage After Switching from DSL to ATT Fiber Internet?

I have ATT DSL. My coded phone works during a power outage, no matter how long the outage lasts. No power needed. No battery backups needed. I plug the phone into the phone jack and it works. After switching to ATT Fiber Internet will the corded phone still work this way or will it be dependent on p

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169

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Fiber Ethernet Ports

Good morning, I hope you have a few seconds to help me with this issue. .  I moved into an apt and have AtandT fiber. I was hoping to plug in an ethernet cord into it as I used to with my comcast modem, however I couldn't find the modem. I found it in the back of my closet finally, it had been secur

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AT&T Fiber Connection to Community

So I tried the phone route and got transferred to multiple departments and ultimately got transferred to Xfinity Billing, lol.I represent a HOA of 109 homes and I have a Group Initiative signed with 35 homeowners that are ready to switch from Spectrum to AT&T within the next month.Who do I contact a

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252

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Extend Optical Cable

I need to move the AT&T Intertek optical/electrical interface box.  I need to extend the optical cable.  AT&T uses a proprietary connector (not a TOSLink),  Where can I purchase an extension -- I would rather not have to call AT&T.

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636

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Partial Fiber Install

I live in a medium sized community of 263 homes, most of which (189) are townhomes. AT&T was in the community and ran fiber to all the single family homes but excluded the townhomes and I've not been able to find out why. I'm on the board for the HOA and a lot of townhome owners are interested i

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136

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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126

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Who do I talk to about getting run to my apartment building?

I'm wondering who I can contact about getting fiber to my building. There's definitely fiber in the area, even the building next to ours! There's a central office down the street less than a mile away. It's like our street was forgotten about.

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BGW-320 devices with static IPs

Hello, So due to issues I'm having with port forwarding to my Plex Media Server when using IP Passthrough I've decided to try assigning the container running PMS an AT&T provided static IP. Here is my configuration: <<INTERNET>> ------ <<BGW-320>>  ------ <

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When Att Fiber is coming to my area

Have been waiting since I moved into my home 2 years ago for att fiber to come to my area and am trying to find out when and if they have any plans to pursue installing it in my neighborhood as I’m losing hoping I’m having better internet than what Xfinity has to offer. I currently can only get att

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358

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

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Failing to set up IP Passthrough between BGW320-500 and TP-Link mesh

I am trying to set the modem/router provided by AT&T to IP passthrough so that my mesh system can forward ports (see image below). I have also turned off the WiFi network created by the BGW320-500 router. However, when I access TP-Link's configuration page, I still see an internet IP Address whe

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797

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Best Router/Gateway/Modem for ATT FIber

I am looking into switching to ATT Fiber and wondering about equipment. My house is fairly large and has plaster walls which makes it hard to broadcast wifi signal across the entire house. First, would the gear ATT provides be fast and cover my entire house? And if not, would it be possible to eithe

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Self hosted Minecraft server connection sometimes work, sometimes times out

Hello, I'm having an issue with running a Minecraft server on my personal computer. I'm using Fedora Workstation 38 as my Linux distro. Here's what I've done so far: Opened port 25565 on my firewall by running this commandsudo firewall-cmd --zone=public --add-port=25565/tcp --permanent​ Ena

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183

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UPS battery for BGW320

Due to extreme cold weather, we're experiencing rolling blackouts here in Texas and I was wondering if a UPS or battery backup would work for my BGW320 in this situation. In other words, does anyone know if the fiber coming into my house is impacted by a rolling blackouts outside my home? It makes n

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552

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I want fiber. Fiber cables start on my property. It says fiber isnt avail to me

The database shows fiber isnt available in my area. The fiber cables start at my property through easement. The cables cross my street to service new construction. How would I go about it procedurally to get fiber to my house? If I cant then is this a violation of easement due to the fact I dont h

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326

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AT&T fiber install question

Hey everyone, So we are new to Fiber as a whole. I signed up today and was under the impression that someone would be coming to handle the install. But now it's telling me to be on the lookout for the self installation kit. My house is 7 years old and fiber is relatively new in the area. I'm uns

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