I moved to a new house in August and opened fiber online. They said they would give you a $200 reward on the initial contract. However, the $200 reward cannot be found on https://rewardcenter.att.com. where can i check this?

Hi all, I’ll cut to the chase, I’m thinking of switching over from Xfinity Gigabit to Fiber . I’m currently paying $75 a month with Xfinity while ATT says it’s $80 a month for 12 months. I spoke with a rep online and they confirmed there’s no contract and the price is not a “promotion” rate. Howe

I scheduled an installer to come out and hook up new AT&T fiber optic 1G internet. I do not have a previous fiber install, so he would have had to lay the outside wire on the grass, and have someone bury it later.  that part was ok. Inside the house, however, he told me the modem can only

I am interested in signing up for AT&T fiber internet. I am planning a long trip this summer and would like to be able to put this service on hold for a month. Is that possible? If so, what's the cost?

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!

Our neighborhood is current only less than 100 feet from a fiber optic cable that runs through the city. I was wondering if a way to get an AT&T Technician to install fiber optics in our homes.

Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And

I have att digital phone service through an older phone box outside my house connected to the overhead lines. If I have ATT fiber installed, do I still need the old phone box? And, will new phone cables/wires be run to each phone set in the house? The digital phone install just used the original hou

So I tried the phone route and got transferred to multiple departments and ultimately got transferred to Xfinity Billing, lol.I represent a HOA of 109 homes and I have a Group Initiative signed with 35 homeowners that are ready to switch from Spectrum to AT&T within the next month.Who do I contact a

I'm wondering who I can contact about getting fiber to my building. There's definitely fiber in the area, even the building next to ours! There's a central office down the street less than a mile away. It's like our street was forgotten about.

I just scheduled installation of AT&T Fiber service because we have had many issues that AT&T I&R has said were due to deficient transmission on one of our 2 bonded pairs. We've had a 15 foot trench in our yard for about a week now, dug by contractors working on behalf of AT&T. We've been told our t

The walls in my home block a wireless connection between the BGW 320 gateway and devices. Fortunately, I have CAT6 wiring the ends of my home where WiFi connection is spotty so I can add wired extenders. I do have 4-5 year old Netgear Orbi, which I was planning to use instead of the AT&T

i want to know how report about identity theft about at&t account?

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

I have ATT DSL. My coded phone works during a power outage, no matter how long the outage lasts. No power needed. No battery backups needed. I plug the phone into the phone jack and it works. After switching to ATT Fiber Internet will the corded phone still work this way or will it be dependent on p

I need assistance getting my home’s waterline repaired. It was damaged in mid February by fiber installers. I’ve made calls and have gotten no assistance. My last water bill was $600. I need help and quickly. Otherwise I’m going to small claims court.

Good morning, I hope you have a few seconds to help me with this issue. .  I moved into an apt and have AtandT fiber. I was hoping to plug in an ethernet cord into it as I used to with my comcast modem, however I couldn't find the modem. I found it in the back of my closet finally, it had been secur