I was recently approved for the Affordable Connectivity Program benefit, how do I let ATT know? Additionally, is the ACP benefit eligible with my current plan, AT&T Fiber - Internet 1000?

I recently had the 1GB internet service installed.  I have an office in the back of my house that has a hardwired connection.  My problem is with the WiFi coming off of the Fiber modem.  The speeds test just fine.  The problem is there are constant pauses on all WiFi devices.  Web pages pauses up to

Questions regarding Nokia Arris BGW320-505 Hello, I want to enable a login prompt when accessing 192.168.1.254. I do not want to enable remote access to this device, across the internet. Simple ask is to not allow anyone in the device unless you have a username and password. Any help on this w

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

My service was installed on March 7th. A new fiber optic line was ran and it's laying over my yard. I was told that someone would come back to bury it, but so far nothing has happened. When can I expect the line to be buried? Thanks.

Our neighborhood just got cables for fiber internet. They have a box at the end of my backyard, but the fiber has not been connected to my house from that box yet.  I have comcast internet and it is very reliable.  I am considering getting the AT & T fiber internet 500 plan.  How

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

I recently read somewhere that AT&T was discontinuing their Fiber 100. Supposedly the 100 customers such as myself would be upgraded to 300 and the 300 customers would upgrade to 500. I think this was supposed to take place this month sometime. Anyone heard of this or am I dreaming? If so is the

Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

When the tech was here to do the initial fiber install he laid the fiber on the ground and said that the line would be buried within 45 days - so far so good. I told him that I would be having the yard regraded in the near future and that the burial should be at least 6" deep and that it was only to

I recently had ATT fiber internet installed. I now have a BGW320-505 modem/router.  I’m trying to turn off the wifi so I can connect my orbi.  I followed JefferMC instructions from this forum.  I set the Home SSID and Guest SSID Enable to off.  When I try to save these settings

How long does it take to install the fiber network once they start digging and laying the cables?

I want to use a NetdumaR2 Gaming Router instead of my current Nokia BGW320-505. How do I make this happen?  

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

Hi all, I’ll cut to the chase, I’m thinking of switching over from Xfinity Gigabit to Fiber . I’m currently paying $75 a month with Xfinity while ATT says it’s $80 a month for 12 months. I spoke with a rep online and they confirmed there’s no contract and the price is not a “promotion” rate. Howe

Hello,   Am I able to use my NETGEAR Nighthawk Cable Modem CM1200 in lieu of any At&T that requires a monthly cost?

Just had fiber installed about a week or so ago. I'm pretty happy with it and the wifi speeds. However it occurred to me that I'm just assuming I'm getting the speed I'm paying for. I decided to run a Cat 8 ethernet from the Gateway to one of my computers. I did 3 separate speed tests and none went

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

Our neighborhood is current only less than 100 feet from a fiber optic cable that runs through the city. I was wondering if a way to get an AT&T Technician to install fiber optics in our homes.