How long does it take to install the fiber network once they start digging and laying the cables?

I’m upgrading from 1Gig to 5Gig. Presumably my old wall-mounted ONT in my closet and Pace 5268AC gateway will be replaced by a newer combined ONT/gateway BGW320. Can anyone who has recently had this done share your experiences and let me know what to expect? Was it an easy and quick job or did it

I have fiber internet only. No other services. My internet (wi-fi & wired) works fine. My router shows all lights blinking: green blinking power and broadband, red blinking phone. How can I resolve this issue and have my router accurately reflect my service status like it used to? That would be

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Hello,   Am I able to use my NETGEAR Nighthawk Cable Modem CM1200 in lieu of any At&T that requires a monthly cost?

I'm wonder how to get a fiber optic line ran to my house by AT&T since AT&T has been selling me a service which they cannot guarantee for years and should not have sold me according to the AT&T tech who came out to the house. I just want GREAT INTERNET and have liked AT&T since U-ve

I have the 1GB fifer circuit in my home. What is the monthly cost for the 8 static IP bundle?  I called support and the rep said it was $95 per month.  I find that amount to be impossible. Does a technician have to come on site to configure anything to provide the IP block?

Reference AT&T ticket LXXXX8870 and case number LXXXX1908. On Saturday, September 26, 2020, I scheduled an appointment with AT&T to have high-speed internet set up to a new build house located in Dallas, Texas.  The appointment was set for between 9 A.M. and 11 A.M.  

I live in Sunnyvale, CA; currently I am using Comcast but I am really (Edited per community guidelines) off by the slow speed (esp. the uplink speed) and frequent outages (twice last week, one happened during a fairly important meeting). I am looking into switching to AT&T fiber. While the coverage

I had AT&T fiber installed several weeks ago and someone came out to bury the cable it last Tuesday. He came to my door to tell me that he was done and that the cable was buried, but he didn't mention that he had hit the corner of my pool enclosure with his machine and damaged it.  I disco

When the tech was here to do the initial fiber install he laid the fiber on the ground and said that the line would be buried within 45 days - so far so good. I told him that I would be having the yard regraded in the near future and that the burial should be at least 6" deep and that it was only to

So i have a question, If i own an NVG 599 (long story short, my friend lost one when he moved, paid the fee when they cancelled the service and found it in a box in their attic later and gave it to me), would i be able to use it and would i still have to pay the "lease equipment" fee for AT&T Fiber

Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!

I want to use a NetdumaR2 Gaming Router instead of my current Nokia BGW320-505. How do I make this happen?  

Hi there: I bought ATT Airties 4921 in Sep'21 from Amazon.com. The extender is no longer working (even after pairing with gateway, the wifi or ethernet does not connect to the internet). As per Amazon, I need to contact the manufacturer for the warranty. I called AT&T Custome Care, but they keep

I recently had ATT fiber internet installed. I now have a BGW320-505 modem/router.  I’m trying to turn off the wifi so I can connect my orbi.  I followed JefferMC instructions from this forum.  I set the Home SSID and Guest SSID Enable to off.  When I try to save these settings

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

Our neighborhood just got cables for fiber internet. They have a box at the end of my backyard, but the fiber has not been connected to my house from that box yet.  I have comcast internet and it is very reliable.  I am considering getting the AT & T fiber internet 500 plan.  How

I have been speaking for AT&T for months about Gigabit Fiber availability in our area. Apparently, several folks in and around our neighborhood have access to Gigabit Fiber and I have been assured by several technicians over recent months that it is simply a cross-connect issue in our area and

Hi, I want AT&T to delegate reverse lookups to my existing DNS server. I am a residential fiber customer with a /29 static block. I don't want them to store the PTR records, I want them to point to my name server, so I can manage the assignment of names. However, the request form requires PTR i