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Installation Question for a Tall Apartment

I want to switch to fiber. I checked AT&T's website and my building is wired for Fiber 1 Gb/s, but I was worried about the installation process.I live in a 3 story condo building with front and rear units on each floor. I live in a front unit on the 3rd floor. A resident in the building already

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199

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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197

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Can I install AT&T fiber myself?

With the virus going around, I would like to avoid the technician coming in to install, if possible.Can I request a self-install toolkit and install fiber myself or is the install too complex?I already have an "ofs" box in my apartment with a green fiber cable in it.

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2K

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

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111

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Fairlane Drive Oakland, CA 94611 Fiber Installation

Hello live on Fairlane Drive in Oakland,CA we currently do not have ATT Fiber, the adjacent streets have ATT Fiber. A few months back saw ATT Fiber install happening on the street, hoping to hear news if Fiber will be available for homes on Fairlane Drive or a request could be made to make it avail

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80

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Fiber Installation Logistics Question

I'm hoping one of the knowledgeable installers can help me get an idea of what is possible for a new fiber installation. The web tool says we can get "Internet 1000", which I am assuming means fiber.We rent, and the landlord isn't thrilled about the idea of us getting fiber installed, partially for

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130

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Fiber Internet Montclair Subdivision Phase 5 Hernando, MS

Can anyone tell me when AT&T will provide Fiber to our Phase? I have neighbors that have moved in since end of July and no one has internet.  I have contacted 3 ISPs and no one can provide information. What do we need to do for AT&T to come in and bury the lines and get this process st

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128

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Fiber ran outside my house 2 years ago. Still no internet

I live in a rural area. AT&T dug up our street to run a fiber line through my area with a manhole access at the end of my driveway. They finished April 2018. I would like to know if fiber is going to be installed at my house. How can i get a technician or something to get out to my house and verify

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94

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Are the BGW320-500 WiFi Extenders Just Awful ?

... or am I doing something wrong ? I have had these things for almost a year. They are unpredictable and flaky. Work fine with awesome speed for a while, then I will change rooms, and can't get out to the Internet until I disable WiFi and re-enable on my phone. Other static devices behave in a simi

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303

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Closed

Reverse DNS Entry

Hello, I'm trying to make a PTR request on my AT&T business Internet and can not find the form. The link att.net/dns no longer works. Where is the form or what is the process for this request? thanks Josh

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344

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When is Fiber coming to Kentwood, MI?

Keep getting the run around. Fiber is available NW Grand Rapids.  But not in Kentwood MI? Only availability is "Internet 100" which is rebadged AT&T DSL with connection still thru a phone outlet (ethernet). Thanks.

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305

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BGW320-500 router to eero 6 pro

Have seen several tips on this. All I did was turn off the internal WiFi, then connected the eero system with no issue. Is there a need for the IP pass through? Am I missing out on something?

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510

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Frequent disconnects when using IP Passthrough

I have a dynamic dns service that runs on my router (ASUS RT-AX86U) which needs to have the proper public IP in order to work. So I setup my BGW320-500 in IP Passthrough to the router and disabled the Wifi on the BGW.  My router obtained the public IP as expected and everything was working fin

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816

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Conduit requirements for pole to ONT

Hi,Where should I look to find the underground conduit requirements for a single family home drop, for AT&T fiber, from the above ground pole to the house ONT?I currently have an aerial telephone drop from the pole to my NID on the side of the house. The run is approximately 100 feet.I want to get f

Questions

2.8K

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Guest Wi-Fi not working when BGW320-505 gateway is in passthrough mode

My BGW320-505 gateway is in passthrough mode connected to a managed firewall/router for my LAN. I've enabled Guest Wi-Fi on the gateway for access to the Internet but not to my LAN. The AT&T Smart Home Manager cellphone app shows that Guest Wi-Fi is enabled (button on right and shows green) on t

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135

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Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

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214

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ATT Router Problems (static IP? get my own router? mesh?)

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

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611

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Technical information related to residential fiber install

To keep it short.. I am running my own fiber "jumper" thru my house.  This is because I KNOW that the install tech will not run the fiber during a normal install.  Way too difficult and time consuming.  I do NOT want underground digging and fiber ran on the outside of my house. 

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344

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BGW320-505 with IP Passthrough to my Asus AC1750 (RT-AC66U B1) Showing Slow Connection

I have my BGW320-505 setup in IP Passthrough with all Firewall rules disabled, and all wifi antena's turned off as well. I'm using the port 1/5GB with a Cat6 cable to my Asus RT-AC66U B1 set in Router mode currently with QoS disabled, and IPv6 disabled, and a few other features currently turned off.

Questions

1.1K

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Can someone tell me what the upload limit is for the plans?

To be clear, I am currently a new AT&T customer, having Fiber just installed. I selected the 2GB plan, as it is the cheapest that I can be certain does not have a stupidly limited upload speed. There was a time when some ISPs would limit the upload speed so much that it made the download speed

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