Hello all! I was wondering if anyone could explain to me why AT&T will not give me a BGW320 gateway device. I specifically requested this be installed when my AT&T Fiber service was set up a couple of weeks ago. My house is brand new and they installed some old piece of equipment that was c

I have a ATT 900+ up/900+ down Fiber Plan with ATT (Model 5268AC). I have a 3 story townhome and getting wifi from the basement of the townhome was just not viable for my family. Long ago we had a old Orbi system AC2200. The 1 Router 2 Satellite System really helped our situation at the time and has

Hi all. I have been an incredibly thrilled AT&T Fiber customer for several years.  I have never had an issue with speed or connectivity ever.  However, the past few days, this has not been the case.  My fiber speeds have been the slowest they have ever been (both upload and do

A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address.  Neighbors on both sid

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

I'd like to cascade the BGW320 into my other router that's set up behind it, including managing a block of public static IPs I got. My understanding of what I'm trying to accomplish is to make the BGW320 as hands-off as possible so that the UDMP can manage the firewall and all traffic. I can find in

I'm hoping one of the knowledgeable installers can help me get an idea of what is possible for a new fiber installation. The web tool says we can get "Internet 1000", which I am assuming means fiber.We rent, and the landlord isn't thrilled about the idea of us getting fiber installed, partially for

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

I live in a rural area. AT&T dug up our street to run a fiber line through my area with a manhole access at the end of my driveway. They finished April 2018. I would like to know if fiber is going to be installed at my house. How can i get a technician or something to get out to my house and verify

Hello, I'm trying to make a PTR request on my AT&T business Internet and can not find the form. The link att.net/dns no longer works. Where is the form or what is the process for this request? thanks Josh

I've been on the phone twice with the AT&T Unburied Line number for close to an hour. This is during the time that Dorian is coming up the Florida coast, so I'm not upset or freaking out but I would like to know if it would be possible if instead of being on hold, could there a simple menu selection

Can anyone tell me when AT&T will provide Fiber to our Phase? I have neighbors that have moved in since end of July and no one has internet.  I have contacted 3 ISPs and no one can provide information. What do we need to do for AT&T to come in and bury the lines and get this process st

I want to switch to fiber. I checked AT&T's website and my building is wired for Fiber 1 Gb/s, but I was worried about the installation process.I live in a 3 story condo building with front and rear units on each floor. I live in a front unit on the 3rd floor. A resident in the building already

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?

Hi,Where should I look to find the underground conduit requirements for a single family home drop, for AT&T fiber, from the above ground pole to the house ONT?I currently have an aerial telephone drop from the pole to my NID on the side of the house. The run is approximately 100 feet.I want to get f