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Internet access drops sporadiaclly

I recently got ATT Fiber installed [10 days ago] and I'll be working online for a while and then it just cuts out and I have to go to my available networks and manually connect. Rather frustrating.  Can someone tell me why this is happening? It didn't happen with XFinity ! FYI - the wire is n

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351

20

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Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

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AT&T Construction for burying my Fiber Cable

I received a call a week or so ago from AT&T Construction indicating my new fiber install was scheduled for burial before Aug 10, assuming the utilities had been marked. Is there a way to get in contact with this group to discuss their schedule as they are late and I have to keep warning the la

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1.3K

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How Should I Extend My Network?

I currently have atnt Fiber 500 internet with the BGW320-500 router/modem. I have attached a Google mesh system to it and have 1 point downstairs and 1 point upstairs. I shut off the atnt modem and bridged(I think) the google wifi with a pass-through. I still get (double nat/strick nat) if anyone kn

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63

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ATT Fiber Upgrade Stops Outbound Network Solutions Emails

Upgraded from U-verse to Fiber. Unable to send email. Email service is with Network Solutions, POP3 using Outlook. Outlook error is Task '[email scrubbed] - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, c

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240

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Which Cable for Fiber Internet

Hi, I have a conduit installed from the side of my house to inside of the house. So I am thinking which cable (RG6 or Ethernet) should I get for fiber internet connection with AT&T?   They can install their gateway(or whatever it calls) outside of the house, and I just wonder which ca

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256

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Damage after Sub's installed Fiber Optic through my back yard.

Hi,To Whom it may concern,The contractors that installed Fiber Optics through my back yard broke my Sprinkling System in Two places. I have miss placed the Door Hanger for the number to call to report this issue. Please Call me ASAP regarding this issueat Thank you

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Unable to forward port 443 on Pace 5268AC

I'm trying to setup a web server at home for fun and games. A normal HTTP server on port 80 works fine. However, I setup a redirect to HTTPS on port 443, but the gateway does not allow me to forward that port. It tells me: The port 443 in the service conflicts with the device managed port 443.

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545

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Fiber to my community is not live

I live in a newly constructed community.  AT&T is the only telecommunications provider, however there have been some issues we are unable to get answers for.  The only service any home on my street can get is 1.5Mbps internet (that number is not a typo).  This is in an area with fiber and the tech t

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620

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WiFi drops almost daily

I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co

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101

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HOA Fibre Connection for 160 Condo's

Good.Day. I'm a member of an HOA Board for a complex of 66 Homes and 160 Condo's. We are in East Oakland, Zip code 94603. I've been told by another member of the board that Fibre is bow available for the 66 homes, but not for the 160 Condo's. In fact one of the board members wbo lives in one of the

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63

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Technician said we could get Fiber and now At&T will not make it happen

We had a technician come up to our house and install copper internet(which is extremely slow, can't even watch TV). He told us our neighbor had fiber and they could just run a line. he told us he was busy, though and he couldn't do it that day. Long story short, I have been on the phone with AT&

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216

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I changed my internet plan online and the system sent me an extra gateway?

A few days ago, I changed my fiber plan from 500 to 300. I was using the ATT app. When I was placing the order to change the plan it did not mention anything about an installation and if it did, I would have not clicked on that. The next day I check my order because I find it strange that the plan d

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224

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Is a repair bill from Schifrin, Gagnon & Dickey for a cut cable legitimate?

I cut the cable (that was buried about 3 inches deep btw) planting a flower. The tech fixed it uneventfully.  Six months later I received a letter from "Schifrin, Gagnon & Dickey" with a bill.  The letter looks like a scam to be honest.  Also (suspiciously in my mind), they say t

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645

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Fiber upgrade

I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?

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314

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Cannot access internal network resources - NAT Loopback

Cannot access my internal network resources, ie mydomain.com or my plex server after setting up my new AT&T Fiber service with the BGW320-500. Done lots of googling and found lots of other related articles and they either have a fix for it that doesn't work for me, ie using google DNS or setting

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1.6K

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Activating a replacement gateway - surprise at the end

After numerous short-term outages and several custormer service reps, tech on the phone recommended that I replace my BGW320-500 gateway. New gateway arrived next AM. Circumstances led to a one-week delay before swapping out the gateways. New gateway arrived with detailed instructions for returning

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656

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AT&T Wi-Fi Gateway and Google Nest Wi-fi as main router

Hello, I have a huge interest in signing the AT&T fiber plan but I have one concern. During the plan selection Im being offered the option to have the AT&T Wi-Fi Gateway device for 10 a month. The question is, I already have a Google Nest mesh system (1 router + 4 extenders) and I would l

Questions

7.8K

9

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What does AT&T Fiber get me other than fast internet?

I've gotten a notification that I'm eligible for AT&T Fiber.  AT&T's promotional material touts fast internet, which is great.  But will there be any improvement in my Uverse television service? Right now I've got U200 with 18mbs internet.

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Fiber cable on the power pole fell off and is hanging to about 5 feet off the ground

I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne

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