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Major Fiber Issues

I moved my family to Houston (Spring) in January and work from home. We started off with Xfinity because it's what we had in Florida and it was fine.

Questions

 • AT&T Fiber Installation

335

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No Youtube for you, low Youtube bit rate #2

This is getting out of hand AT&T, I have gigabit fiber internet and I cannot stream a 1080p video without constant interruptions, It HAS to be a r

Questions

 • AT&T Fiber Equipment

328

1

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Gigapower/Fiber available at neighbors address but not mine

I'm a current customer with Gigapower service. However, I am planning to move in the next couple weeks, to a house in the neighborhood adjacent to my

Questions

 • AT&T Fiber Ordering

229

0

0

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Available but not available

I live in a small town in rural Indiana. A while back the local business in town upgraded their internet to fiber [we happened to have a fiber trunk n

Questions

 • AT&T Fiber Ordering

17

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I was wondering if I can get at&t at a new location

There is availability for fiber in Wilmington but not at my address/neighborhood. So I was wondering if there is a way I can get fiber into my neighbo

Questions

 • AT&T Fiber Ordering

10

1

I can’t view one of my post did someone delete it?

my post was about fiber coming to my area and if not it should right away. if this post was deleted that is extremely disrespectful. Or that you are a

Questions

 • AT&T Fiber Installation

3

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Expediting fiber access in the new development area

I've moved from San Jose CA to Newark CA and looks like the Fiber infrastructure is laid out in the community but is inactive or something like that.

Questions

 • AT&T Fiber Installation

30

2

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Got a notice in the mail about a new internet account for someone who doesn't live in my household at my address

No idea who the person is and I already have internet set up with AT&T here. Installation is supposed to be on Thursday so how does this account

Questions

 • AT&T Internet Email & Security

13

2

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BGW210-700 Isn't Listed

BGW210-700 isn't even listed on your help site menu, how am I supposed to get help for it? The access code printed on the black and white label under

Questions

 • AT&T Fiber Equipment

15

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Unable to open address validation case. Fiber "available" but only for slow speed. What gives?

Hi all, so I'm looking to get fiber service at my house. I checked broadbandnow and even the att website map for fiber options and it says my city has

Questions

 • AT&T Internet Installation

99

1

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Looking for a solution to my odd speeds.

I would appreciate any way to fix this mess. After multiple speed tests my download speeds are about 343 mbps and my upload speeds are about 900 mbps

Questions

 • AT&T Fiber Account

300

1

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Ordering Fiber

I have been currently interested in having Fiber for over a year now, but it is still not available for my house. The Fiber line in our city runs just

Questions

 • AT&T Fiber Ordering

55

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Is Fiber available in Tanglewood subdivision

Has fiber come to Tanglewood subdivision in Wilmington NC

Questions

 • AT&T Fiber Installation

10

1

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Added a block of static IPs to my gigapower account last night; now a tech is coming out?

I did a live chat session with AT&T last night to get a block of static IPs for my gigapower service. They said I'd receive an email with those IPs (o

Questions

 • AT&T Fiber Installation

231

1

0

Can my 4 Wireless Devices (phones), Internet (fiber-optic), and DirecTV bill become combined for a discount?

I pay $251.82 for 4 cell phones.I pay $135.87 for DirecTV.I pay $85.00 for Internet.I pay a total of $472.69 per month.Can my bills be combined in a b

Questions

 • Wireless Billing

10

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FIBER INTERNET

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach i

Questions

 • AT&T Fiber Installation

51

3

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Cut off or suspension time frame

Unfortunately, I have had some unforeseen financial hardship this month and am 11 days past due account for my att fiber internet. I was wondering how

Questions

 • AT&T Fiber Account

573

1

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Franklin Park, Illinois

Hi! I just moved to the Franklin Park Illinois area and noticed that ATT's internet service here is pretty awful. Currently pegged at 50Mbps. I pr

Questions

 • AT&T Internet Plans

14

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Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely

Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely.

Questions

 • AT&T Fiber Equipment

29

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Devices in my house using wired Ethernet cannot connect to IPv4 hosts

Starting about four days ago, wired Ethernet devices in my house lost the ability to connect to IPv4 hosts, i.e. most of the Internet. This occurs reg

Questions

 • AT&T Internet Equipment

16

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