Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

My wife and I have a family plan. My phone is the primary phone on the account. I'd like to transfer my primary phone number to a different carrier, but would like to keep my wife's number on the family plan. I may add additional phones to my family plan at a later time. Is there anything special I

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

I am currently having a line under the AT&T Multi-Line discount plan ($45/month plan) which is managed by my friend and he pays $161.90 every month for 5 lines. Recently, my friend and I have removed ourselves from the multi-line plan and changed to the individual plan three weeks ago since we are c

With the holiday season comes an undeniable feeling of warm and fuzzy familiarity and a lot of nostalgia: the soft twinkle of the Christmas tree, the lively crackling of potato latkes in hot oil, the comforting smell of turkey and brisket coaxing you to the dinner table. Whether you celebrate Christ

1. Where can I download the HARMAN Spark app? You can download the Spark app from the App Store or Google Play by searching for HARMAN Spark.   2. Is a data plan required to use Spark? Yes.    3. Is my vehicle compatible with Spark? Most 1996 and newer vehicles are compatible

after i updated my phone, my family map app did not work anymore.  it keeps showing the get started page, i enter my phone number, get a code, enter that then it goes back to the get started page....... PLEASE HELP!!   it works fine on my daughters phone, we have the same phone, on the same plan, sa

Paying for Secure Family ... upgraded my daughter's phone to iPhone XR ... tried to install Secure Family ... failure ... "The SCEP server returned an invalid response" Ok ... useful ... now what?

I have subscribed to AT&T's Family Map.  At least 9 times out of 10 when the iPhone is powered on and is in coverage area, Family Map doesn't detect it and says it is either powered off or is out of coverage area.  Does anyone else have this problem?  And what is the best workaround?

The AT&T Secure Family app VPN app only works on cellular. When on WiFi the Internet will not connect or takes forever to connect and then is extremely slow making it unusable resulting in our family having to turn off WiFi and use cellular data for 5 phones. I have tried countless of attempts at un

I got the $15 family pack for Beats and it is a great deal. The problem is that now, Apple possesses Beats Music and may be planning to rebrand the platform. If they change anything on their service, which is most-likely rebranding with the apple name, will I lose my subsrciption and the amazing dea

Sounds completely ridiculous… I know. I DID "check the number and dial again." I've called the number by manually typing it in, using the saved contact, and even the call back option in the voice messaging.   I have tried deleting the contact information, and re-adding it. I have gone through all of

My husband and I have had AT&T for more than ten years.  In the beginning, everything seemed fine.  The charges were manageable, the coverage was unbelievable, and we were very happy.  At the time, he was on his own AT&T account through work, and I was on my own.  Eventually, we were on the same acc