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Need to file a complaint against ATT Store
Hi I took a BOGO deal on iPhone10 this August'2018 by upgrading existing line and adding new line (ported from T-Mobile). I didn't see the credit applied to me even after 4 installments. i was worried and called in customer support and even raised an urgent case for that. They closed my case stating
POOR customer service
My problem is with AT&T not ensuring that people across ALL departments are giving the right policy information. Im probably getting treated like crap because I want to switch away from att. So like any business they make you jump through hoops. I talked to two people in a store and one over the pho
AT&T Bait & Switch Practices - Please train your support representatives!
I reached out to AT&T Live Chat around Christmas and asked if there were any early termination fees if I wanted to port my number over to a different service and return my phone. Since we don't get to keep the phones if we do early upgrades, I was under the assumption that I could terminate my ATT N
I got tricked into a prepaid plan.
I have been with AT&T about a year, and I admire loyal customer service provided by the representatives, but on the date of 27th September 2019, I was deceived into a prepaid plan with autopay by a conniving retail sales consultant. On the said date, I entered the AT&T retail store looking for a new
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