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This was the reply from the "ELEVATED" customer servoce recommended by many here:

this is 5 days ago, still no call Sill waiting for a supervisor or someone to even honor a committment to call.

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AT&T Fixes: No Service or Searching on iPhone

Solutions for Text, Calling, and LTE Connections on iPhone Having the issues below? Trouble sending or receiving text messages Can't connect to the internet/ LTE network Call trouble No service or searching error message iPhone messages not going to Android  Try two quick fixes first Restart

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