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TREATING CUSTOMERS POORLY!

Hello,It seems from what I have been reading on the forms page that its ok to mistreat customers. Why is this acceptable in the culture of AT&T, to treat customers poorly?

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Cancelled service, lied to about prorated charges and being held for full bill and now late fees

As the title says, I Cancelled my ATT service over a month ago and the representative 7 days into my billing cycle. I have been an ATT Cellular member for a *very* long time, part of the grandfathered unlimited data plan. I have been on autopay for just as long. Recently switching to Project Fi to s

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WHY ARE CUSTOMERS NOT A PRIORITY?

Hello,Does anyone out there have contact information for payments that where processed but never applied to my account, I have confirmation number from AT&T and my statement as well from my bank that the money was taken!I have spoken with multiple reps and given information many times that is comple

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CUSTOMERS TREATED SO POORLY!

I know I have asked this question many times before, but why do you treat your customers so poorly, are you trained to do so by management?

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780

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Really disappointed in AT&T internet - not helpful and heck-bent on extorting $ out of customers

My at&t email has been hacked, and at&t seems completely uninterested in taking care of me. They love taking my monthly check, but could care less about fixing a problem on their computer. When I send an email via the AT&T mail portal in the browser, it arrives safely to the recipient's box, but if

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WHY ARE CUSTOMERS NOT A PRIORITY?

Maybe I am not asking the question correctly, why are customers not a priority?

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330

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Providing false information to customer

Is anyone here experiencing any of these issues? I've just about had enough with ATT and think an FTC and bbb complaint is way beyond necessary... You have an issue with your account, contact customer service and have an ATT rep tell you they'll do a million different things to resolve the problem w

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Is AT+T the Grinch in disguise? You took money from our account without our permission!

Hi.   ATT mistakenly took $1000 from our bank account through auto pay 4 days ago + now they say they are only able to provide us a credit to our ATT account not return the money they had no right to take! This was money my husband and I needed to buy Christmas presents for our children and family,

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