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Prepaid showing operation failed

I bought a prepaid 2 years ago to use for a work phone due to cell reception. Have not used it in at least a year. Went to reload minutes on it. Now it won't let me load minutes.

Questions

 • Account Features

446

1

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Where did my pre pay money go?

I travel to the US twice a year and need to keep a constant phone number so friends know it's me calling them.  (Quite a few of my friends quite rightly won't answer calls from numbers they dont recognise.)I was recomended to use a Go-phone account. Last November I started the Go-phone account, topp

Questions

 • More AT&T PREPAID Discussions

1.6K

8

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0

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How to keep my account alive?

I have a few questions about how to keep my Gophone account alive.1.If I have like $300 in my gophone account. There is a 90-day expiration date of my balance.  And I choose a $45 per month plan.     Will my account be gone while i kept using this plan?    I wonder the expiration date is renewed by

Questions

 • More AT&T PREPAID Discussions

586

1

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Possible to get the lost balance back? And best way to extend the expiration date?

I left US for a year and plan to come back in July 2015. I have an account that just expired on 10/13/2014, which I did not realized until today (6 days apart). I thought it would expire at the end of Oct and I did plan to refill the balance at the end of Oct... Now I feel very frustrated because I

Questions

 • More AT&T PREPAID Discussions

1K

1

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U-verse Pay Per View

Does the PPV content on U-verse expires like on DirecTV?

Questions

 • Watching U-verse TV

2.4K

2

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Re-use SIM card for prepaid

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

Questions

 • Phones, Tablets & Devices

3.4K

2

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GoPhone plan cancellation

Hi,so i need to cancel my gophone 60$ plan.problem: im back in germany and the gophone sim has no service over here.so i cant get my temporary password via sms. so i cant login to cancel my plan.suggestions appreaciated!thanks

Questions

 • Online Account Access

1.5K

2

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GoPhone SIM Card expired?

I purchased a GoPhone SIM card 2 years ago and used it for 1 month and did not use it since.  Do SIM cards expire? When I try to login to refill the balance, the userid which is the phone number I was given is not recognized.  When I try to activate the SIM card by entering the 20 digit SIM card num

Questions

 • Wireless Account

23.4K

5

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Can I put my gophone number on hold

I am studying abroad for 4-6 months and want to know if I can put my gophone on hold so I don't lose my number

Questions

 • More AT&T PREPAID Discussions

5.6K

22

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Check GoPhone card without service

My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal company if we have to buy a $50 card anyways. Each time we try to check the refill card to see if it has

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 • More AT&T PREPAID Discussions

1.1K

2

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Acount expiration for unfilled account

Hello I am living outside of the US and just activated my brand new ATT gophone SIM card. So I have an account and a wireless number but I can't log in to my account to top-up the balance because I can't receive the text message with the one time password. Can anyone tell me how long accounts withou

Questions

 • More AT&T PREPAID Discussions

669

2

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0

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What should I do?

I will go to the U.S this summer and spend the whole summer as a summer college student. And then I'll go back to China, then after a year, I will go to the U.S to study for more than three years. And I want to use AT&T's network this summer and later after I get to the U.S university. I have two qu

Questions

 • Wireless Account

578

4

0

0

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GOPHONE monthly expiration and renewal

I have a gophone that I use for travel.  I'll need to renew it about 4x in a year with a monthly $45 plan.  Reading the terms I think that should basically work, it looks like a monthly plan will expire and if I renew again within 60 days, I keep the same phone number and the new monthly plan will s

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 • More AT&T PREPAID Discussions

1.2K

2

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Official Solution

Reward Card expired

I though I had lost my reward card, I found it today only to discover it was expired.  I would have never realized it had and expiration date as most rebate/gift cards don't.  Is there anyway to get a new card, it was for $150.00 and I really could use it!!

Questions

 • U-verse TV Account

12.7K

39

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Official Solution

How often to I have to refil to keep my number

How oftend o I have to refil my go phone prepaid to keep my number?

Questions

 • More AT&T PREPAID Discussions

816

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What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

Questions

 • More AT&T PREPAID Discussions

10.1K

3

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expiration date and renew date?

Please explain the details of the expiration date and the renew date. Thank you

Questions

 • More AT&T PREPAID Discussions

249

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ATT says debit card with $150 credit is no longer valid

We got my mother in law to sign up for U-verse and they eventually sent her a debit card for $150.  She was taken very ill and after many months she passed away.  My wife is the trustee and when she found the card and tried to use it for estate expenses, she was told it was not active.  She called A

Questions

 • U-verse TV Account

604

6

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gophone rate plan vs account balance expiration

I'm confused about expiration dates for my prepaid phone account. I have the $40 monthly plan, which expires 7/21/14 (tomorrow!), but I also have an account balance, which expires 10/12/14. I'm currently out of the country, and will be back briefly at the end of August (leaving again on the 27th), s

Questions

 • More AT&T PREPAID Discussions

2K

1

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Recordings and Expiration Dates

Please help me understand why my recordings have an expiration date. I have read here that VOD recordings have an expiration date, and that anything recorded via satellite does not. I am recording seasons of shows, and they are recording on the day they first air, so why do they have an expiration d

Questions

 • 2016

48

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