I traded in my iPhone 4s (in great condition) for a $200 Promotion Card that expired not even one year after the trade-in. I can tell from browsing the forums that MANY of us were unaware of the expiration date. Just wanted to know, did anyone actually have a success story and receive credit back on

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

Please explain the details of the expiration date and the renew date. Thank you

We got my mother in law to sign up for U-verse and they eventually sent her a debit card for $150.  She was taken very ill and after many months she passed away.  My wife is the trustee and when she found the card and tried to use it for estate expenses, she was told it was not active.  She called A

Hi, I live in Brazil and come to US a few times a year, because of my work. Everytime I come I have to buy a new sim and activate a new gophone $45 plan, to get the 3Gb data allowance; Most of the times, I stay one week or less, and I only buy that plan because the international roaming charges for

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

I was wondering how long you have until your GoPhone account expires. My last payment was $30 january 31st of this year and it say that the expiration of my account balance is April 2nd. Is this the date when my account gets canceled? i'm confused to how long you can have a $0 balance before the ent

I want to check that my GoPhone account is successfully canceled and know how to unlock the device as a non-customer. I need to activate my phone in my country now but I cant because the device is still locked. The number that I used has already expired and someone uses it now, so I couldn't unlock

Signed up for 1yr contract fiber internet with supposedly promised $100 Visa gift card.I never received any form of notification (neither email nor regular mail) about claiming the gift cardI was never informed of "120 Days" expiration clause. Now because it's been over 120 days since installing the

How does GoPhone SIM expiration work when a user is on a daily plan?  I have occasional need for an ATT SIM (when in remote areas), and would like to have an ATT SIM on hand just in case, but I could go weeks or months without using it. So my options are:Buy an ATT SIM on the daily plan, and use it

I have the prepaid account. Last year I added the max to my account at tax time to save me money for the year. I didn't have enough to make it as far as I wanted so I added a little more money. The information said if I did this, the one year expiration on the balance would extend to the new date. I

I have a 10 cents/minute GoPhone with a balance of $230 which is due to expire on May 8, 2017. I understand that if I add money to the account balance service will be extended past the expiration date. For example, I could add $100 and carry forward a balance of $330 for another year.How does using

Is there any way to extend the expiration date without adding phone minutes? I never use up my minutes before they expire. I don't want to have to spend money on minutes I never use.

Hi, I've gotten several reward cards over the past year of my service with AT&T, and I don't think I've once actually been able to use the entire value on the card. I recently received one worth $20, and I used it once for a purchase well under $20. It worked the one time, but it has not worked sinc

My balance expired on August 11. I am currently not in the U.S. so I cannot make use of my phone number but would like to keep it. I'd like to know how long will I be able to keep my go phone number if I do not refill or use it. Thanks in advance,

Please help me understand why my recordings have an expiration date. I have read here that VOD recordings have an expiration date, and that anything recorded via satellite does not. I am recording seasons of shows, and they are recording on the day they first air, so why do they have an expiration d

I have a gophone card and a $40 monthly plan, however I don't have auto refill and I forgot the password on my account. I am not currently in the states so I can't recieve the password reset message. My last refill was on April 17th this year and it was $40, and I believe I still have $20 give or ta

I'm confused about expiration dates for my prepaid phone account. I have the $40 monthly plan, which expires 7/21/14 (tomorrow!), but I also have an account balance, which expires 10/12/14. I'm currently out of the country, and will be back briefly at the end of August (leaving again on the 27th), s

HelloI am an international student. And I will be in my home country until August 14. I just read that the plan(GoPhone 30$) I signed up expired on May 19th, and I am wondering what does that expiration day of PLAN mean. Also, what happens if I do not refill my account until August 14th? I do not wa

Hello! My prepaid phone has been disconnected. I'm at overseas for few months so I couldn't use my phone, yesterday I recharged my account $35 which was successful and the expiration date moved to November 17. But today I tried to log in and got a message that my account has been disconnected. Can y